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Customer Implementation Manager Jobs in Riverview, FL

Customer Support Manager

Tampa, FL · On-site

$55K - $61K/yr

The Customer Support Manager will oversee daily customer service operations, ensuring high-quality ... Implement and optimize customer service strategies, workflows, and best practices. * Monitor KPIs ...

... customer outcomes * Handle general management responsibilities, such as leading regular team ... implementation * Other duties as needed based on department and/or organizational needs How You ...

Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement ... implementation, and consulting, preferred * Demonstrated leadership abilities and achievement ...

Customer Success Manager Responsibilities for the Customer Success Manager * Owns the health ... implementation, and consulting, preferred * Demonstrated leadership abilities and achievement ...

Experience implementing process improvements and customer service best practices. Core Competencies * Customer Focus * Leadership and Team Collaboration * Relationship Management * Communication and ...

The Manager Customer Projects is responsible for the overall direction, coordination, implementation, execution, control, and completion of team's assigned customer projects ensuring consistency with ...

The Manager Customer Projects is responsible for the overall direction, coordination, implementation, execution, control, and completion of team's assigned customer projects ensuring consistency with ...

Manager, Customer Support

Tampa, FL · Hybrid

$92K - $114K/yr

... customer outcomes * Handle general management responsibilities, such as leading regular team ... implementation * Other duties as needed based on department and/or organizational needs How You ...

Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency ... customers, including designing, managing, and implementing scalable KYC processes and governance ...

Showing results 41-60

Customer Implementation Manager information

See Riverview, FL salary details

$34.8K

$92.3K

$149.8K

How much do customer implementation manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer implementation manager in Riverview, FL is $92,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,300.00 and $107,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What cities near Riverview, FL are hiring for Customer Implementation Manager jobs?

Cities near Riverview, FL with the most Customer Implementation Manager job openings:

Infographic showing various Customer Implementation Manager job openings in Riverview, FL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $92,329 per year, or $44.4 per hour.

Customer Support Manager

Alphabe Insight Inc

Tampa, FL • On-site

$55K - $61K/yr

Full-time

Re-posted yesterday


Job description

Company Description
Next Coms Talk is a forward-thinking communications company dedicated to delivering exceptional customer experiences and seamless support solutions. We combine innovation, service excellence, and a people-first culture to create an environment where talent thrives. As we continue growing, we are seeking a dedicated Customer Support Manager to elevate our service operations and lead with impact.
Job Description
Job Description
The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.
Responsibilities
  • Lead and manage the customer support team to ensure effective and efficient service delivery.
  • Implement and optimize customer service strategies, workflows, and best practices.
  • Monitor KPIs and service metrics to ensure performance standards are met or exceeded.
  • Handle escalated customer inquiries with professionalism and sound decision-making.
  • Collaborate with internal departments to streamline communication and enhance the customer journey.
  • Train, mentor, and develop team members to strengthen skills and overall performance.
  • Prepare regular reports on customer feedback, service trends, and team progress.

Qualifications
Job Description
The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.
Responsibilities
  • Lead and manage the customer support team to ensure effective and efficient service delivery.
  • Implement and optimize customer service strategies, workflows, and best practices.
  • Monitor KPIs and service metrics to ensure performance standards are met or exceeded.
  • Handle escalated customer inquiries with professionalism and sound decision-making.
  • Collaborate with internal departments to streamline communication and enhance the customer journey.
  • Train, mentor, and develop team members to strengthen skills and overall performance.
  • Prepare regular reports on customer feedback, service trends, and team progress.

Qualifications
  • Strong leadership and communication skills with the ability to guide and motivate teams.
  • Excellent problem-solving abilities and a customer-centric mindset.
  • Solid organizational skills with attention to detail and process improvement.
  • Ability to work effectively in a fast-paced, collaborative environment.
  • Proficiency in support systems, ticketing processes, and performance tracking tools.

Additional Information
Benefits
  • Competitive salary range of $55,000 - $61,000
  • Opportunities for career growth and professional development
  • Supportive and dynamic work environment
  • Job Type: Full-time
  • Skill-building and advancement opportunities within a growing company