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Customer Implementation Manager Jobs in Dover, DE

Redner's

Evening Manager

Camden, DE · On-site

ESSENTIAL JOB FUNCTIONS: 1) To assure that all store personnel are courteous to all customers and ... implement and maintain effective fire and safety programs set forth by Risk Management. 7) ...

Redners Markets

Evening Manager

Dover, DE · On-site

ESSENTIAL JOB FUNCTIONS: 1) To assure that all store personnel are courteous to all customers and ... implement and maintain effective fire and safety programs set forth by Risk Management. 7) ...

Actalent

Engineering Manager

Millington, MD · On-site

... customer expectations. * Establish and implement standard design practices, ensuring clear ... Manage scheduling, project planning, and delegation of priorities across multiple concurrent ...

New

Redner's

Evening Manager

Chestertown, MD · On-site

$17 - $19/hr

ESSENTIAL JOB FUNCTIONS: 1) To assure that all store personnel are courteous to all customers and ... implement and maintain effective fire and safety programs set forth by Risk Management. 7) ...

Redner's

Evening Manager

Dover, DE · On-site

ESSENTIAL JOB FUNCTIONS: 1) To assure that all store personnel are courteous to all customers and ... implement and maintain effective fire and safety programs set forth by Risk Management. 7) ...

Royal Farms

Store Manager

Chestertown, MD · On-site

Ensure every customer receives an outstanding experience by setting and maintaining high service ... Ensure operational excellence by implementing strategies that maintain high standards in ...

McGlynns Pubs

Restaurant Manager

Dover, DE · On-site

Oversee guest services and resolve customer and employee issues immediately. Ensure a high quality ... Implement innovative strategies to improve productivity, sales, and food quality * Manage labor ...

Cantwell's Tavern

Restaurant Manager

Odessa, DE · On-site

Oversee guest services and resolve customer and employee issues immediately. Ensure a high quality ... Implement innovative strategies to improve productivity, sales, and food quality * Manage labor ...

Royal Farms

Assistant Store Manager

Dover, DE · On-site

$42K - $55K/yr

Ensure every customer receives outstanding service by modeling and reinforcing a friendly ... Partner with the Store Manager to implement both short-term and long-term strategies and ...

Royal Farms

Assistant Store Manager

Milton, DE · On-site

$42K - $55K/yr

Ensure every customer receives outstanding service by modeling and reinforcing a friendly ... Partner with the Store Manager to implement both short-term and long-term strategies and ...

Rainbow Shops

Store Manager

Dover, DE · On-site

We are seeking friendly, high energy, customer oriented, fashion forward managers with a retail ... Implement and follow all loss prevention procedures to minimize store shrinkage. 3+ years previous ...

DPDHL

Sr HR Representative

Dover, DE · On-site

$70K - $115K/yr

Others are on-site with customers. No matter where we are, we're part of their team, we're invested ... Implement/manage training and development activities and monitor effectiveness * Administer ...

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Customer Implementation Manager information

See Dover, DE salary details

$31K

$82.2K

$133.4K

How much do customer implementation manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer implementation manager in Dover, DE is $82,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $96,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What job categories do people searching Customer Implementation Manager jobs in Dover, DE look for?

The top searched job categories for Customer Implementation Manager jobs in Dover, DE are:

What cities near Dover, DE are hiring for Customer Implementation Manager jobs?

Cities near Dover, DE with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you

Evening Manager

Redner's

Camden, DE • On-site

Full-time

Re-posted 2 days ago

Redner's Markets rating

6.0

Company rating: 6.0 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

61st of 124 rated grocery stores

Job description

POSITION TITLE: Evening Manager
DEPARTMENT: Grocery
REPORTS TO: Store Director
FLSA STATUS: Non-Exempt
JOB SUMMARY:
To effectively direct and manage all aspects of the store in the absence of the store manager.
ESSENTIAL JOB FUNCTIONS:
1) To assure that all store personnel are courteous to all customers and that all customer complaints/requests are handled properly and professionally.
2) Responsible for efficient and effective delegation of duties to achieve maximum performance and proper follow-up procedures.
3) To maintain a housekeeping program which ensures and orderly and clean store that is pleasing to the customer's eye.
4) Maintain the building and equipment to meet maximum safety operations.
5) Responsible for optimal freshness of all products and proper merchandising to achieve maximum sales and profits.
6) To implement and maintain effective fire and safety programs set forth by Risk Management.
7) Implement and maintain effective security standards inside and outside of the store, which are set forth by the Loss Prevention Department.
8) To greet all customers and thank them for their patronage.
9) To conduct store refrigeration checks throughout the evening.
10) To oversee all aspects of the store during the evening hours in the absence of the store manager.
11) To abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
1) To help in the cash office as needed, such as covering breaks/lunches as well as verification of bank deposits.
2) To assist in any department in the store on an as needed basis.
3) To communicate any problems that occur in the evening to the store manager or the department managers.
4) To assist in all aspects of the grocery department including but not limited to building displays, merchandising, signage, collecting carts, and general stocking.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1) Minimum requirement of a high school education. A college education is helpful but not required.
2) At least 1 year of management experience in a retail environment is required.
3) Must possess the ability to make critical decisions and to provide effective leadership.
4) Must possess excellent communication skills in order to deal with customers and other employees.
5) Must be able to lift up to fifty pounds (50 lbs.) approximately thirty percent (30%) of the time.
6) Must have the ability to retrieve and place merchandise on the top racks in the grocery aisles for proper storage. The top racking process may be 20% of the time working in the aisles during the shift.
7) Must have the ability to operate a pallet jack, step carts, and the "Big Joe".
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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