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Customer Experience Project Manager Jobs in Wisconsin

Housewrights

Project Manager

Madison, WI · On-site

We're looking to add an experienced Project Manager to our team. This is a high-impact, highly visible role, the heartbeat of our construction operations and ideal for someone who thrives on ...

O'Keefe Millwork

Project Manager

River Falls, WI · On-site

$70K - $100K/hr

Project Manager - Commercial Architectural Millwork O'Keefe Millwork | Onsite- River Falls, WI ... Experience coordinating with customers, architects, contractors, engineering, and manufacturing ...

Housewrights

Project Manager

Madison, WI · On-site

We're looking to add an experienced Project Manager to our team. This is a high-impact, highly visible role, the heartbeat of our construction operations and ideal for someone who thrives on ...

Green Key Resources

Project Manager

Madison, WI · On-site

They are seeking an experienced Project Manager to lead a large-scale, ground-up multifamily project in the Madison area while building a long-term career with an organization that offers a strong ...

ServiceMaster Clean of Fraser Valley

WI · On-site

$100 - $125/hr

Oversee operations of all construction projects and ensure customer and client satisfaction ... High school diploma/GED * 5 years previous construction management experience * Project Management ...

MARS Solutions Group

Project Manager

Milwaukee, WI · On-site

MARS Solutions Group is looking for an experienced Project Manager located in Milwaukee, WI (Hybrid) . Our client is an Automation industry leader looking for high-quality talent to make a difference.

J.Riley Recruitment

Project Manager

Milwaukee, WI · On-site

Our client is seeking an experienced Project Manager to oversee commercial & industrial projects from planning through completion. This position is ideal for a hands-on leader who excels at ...

2W Technologies, Inc.

Project Manager

Pewaukee, WI · On-site

Project Manager Are you the person who steps into chaos and turns it into execution? Do you thrive ... This role is built for experienced project leaders who can operate at a high level, owning delivery ...

2W Technologies, Inc.

Project Manager

Pewaukee, WI · On-site

Project Manager Are you the person who steps into chaos and turns it into execution? Do you thrive ... This role is built for experienced project leaders who can operate at a high level, owning delivery ...

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All JobsCustomer Experience Project JobsCustomer Experience Project Manager JobsCustomer Experience Project Manager Jobs in Wisconsin

Customer Experience Project Manager information

See Wisconsin salary details

$36.8K

$91.8K

$115.1K

How much do customer experience project manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer experience project manager in Wisconsin is $91,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,300.00 and $105,500.00 per year, depending on experience, location, and employer.

What does a customer experience project manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.

How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What are popular job titles related to Customer Experience Project Manager jobs in Wisconsin?

For Customer Experience Project Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Experience Project Manager jobs in Wisconsin look for?

The top searched job categories for Customer Experience Project Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Experience Project Manager jobs?

Cities in Wisconsin with the most Customer Experience Project Manager job openings:

Customer Experience Project Manager jobs near you
Infographic showing various Customer Experience Project Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $91,778 per year, or $44.1 per hour.

Project Manager - Plumbing

Express Employment Professionals - West Madison, WI

Madison, WI • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

We are currently conducting a direct hire search for a Project Manager to join the plumbing division of local trades client.


If you enjoy building relationships, solving problems, and seeing commercial construction projects through from bid to completion, we'd love to talk.


In this role, you'll manage commercial plumbing projects from estimating through closeout, working closely with customers, general contractors, field leaders, and our experienced project management team. You'll have the opportunity to own your projects while continuing to grow your technical and leadership skills.


As a Project Manager, you'll be responsible for the successful execution of commercial plumbing projects, including:

  • Prepare estimates and proposals for commercial plumbing projects.
  • Manage projects from preconstruction through closeout.
  • Develop project budgets, schedules, and schedule of values.
  • Monitor labor, material, job costs, and overall project profitability.
  • Coordinate project activities with field teams, subcontractors, suppliers, and customers.
  • Manage change orders and project documentation.
  • Build strong working relationships with owners, general contractors, engineers, and vendors.
  • Participate in customer meetings, project planning, and business development efforts.
  • Help identify new project opportunities and support continued growth of the division.


Qualifications:

  • Project management experience within commercial construction.
  • Commercial plumbing or mechanical contracting experience strongly preferred.
  • Bachelor's degree in Construction Management, Engineering, or a related field, or equivalent industry experience preferred.
  • Strong understanding of project budgeting, scheduling, contracts, and job costing.
  • Ability to build trust with customers, coworkers, and field personnel.
  • Excellent organization and time management skills.
  • Strong communication and problem-solving abilities.
  • Valid driver's license and acceptable driving record.
  • Experienced foremen, superintendents, or mechanical construction project managers looking to transition into commercial plumbing project management are encouraged to apply.


Schedule: Full - time in office role located in the Madison area with some travel to client sites and meetings. Generally 7am - 4pm Mon - Fri


Pay: Up to $120,000 depending on experience.

Company also offers comprehensive benefits package, including health/dental/vision insurance, voluntary insurance options 401(k) and employer matching, PTO, and other perks including:


  • Monthly vehicle allowance + gas card
  • Performance incentive pay
  • Relocation assistance available for qualified candidates


Interested candidates can apply many ways:

  • Call or text 608-663-1940 to speak with our Recruiting team
  • Submit online application
  • Send resumes to jobs.fitchburgwi@expresspros.com
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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