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Customer Experience Project Manager Jobs in Wisconsin

LRS

Project Manager

Brookfield, WI · Hybrid

$45 - $55/hr

Codeworks, a LRS Company is seeking an experienced Project Manager to support a strategic technology initiative for a contract position. This role will oversee the delivery of software development ...

New

Dynamic Recycling

Customer Experience Partner

Onalaska, WI · On-site

$63K - $86K/yr

Experience with Salesforce or another CRM, QuickBooks, ISO certifications, compliance standards, IT/electronics industry knowledge, B2B sales, project management, or process writing. ♥ Who You Are ...

Power/mation

Customer Experience Specialist

Pewaukee, WI · On-site

$17.25 - $21.75/hr

You'll manage customer accounts with autonomy, owning issues from start to resolution. Problem ... experience to solve standard customer and business challenges Maintain familiarity with key ...

Boston

Customer Experience Professional

Madison, WI · On-site

$18/hr

This role involves managing service scheduling, handling inquiries, and resolving issues to ensure a seamless customer experience. The professional works closely with internal teams to optimize ...

BOSTON INC

Customer Experience Specialist

Stevens Point, WI · On-site

$17.25 - $21.50/hr

As a Customer Experience Specialist, you will play a key role in ensuring customer orders are ... Operate AI-powered logistics and order management software. * Support the end-to-end order ...

New

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All JobsCustomer Experience Project JobsCustomer Experience Project Manager JobsCustomer Experience Project Manager Jobs in Wisconsin

Customer Experience Project Manager information

See Wisconsin salary details

$36.8K

$91.8K

$115.1K

How much do customer experience project manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer experience project manager in Wisconsin is $91,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,300.00 and $105,500.00 per year, depending on experience, location, and employer.

How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What does a customer experience project manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.
What are popular job titles related to Customer Experience Project Manager jobs in Wisconsin? For Customer Experience Project Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Experience Project Manager jobs in Wisconsin look for? The top searched job categories for Customer Experience Project Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Customer Experience Project Manager jobs? Cities in Wisconsin with the most Customer Experience Project Manager job openings:
Customer Experience Project Manager jobs near you
Infographic showing various Customer Experience Project Manager job openings in Wisconsin as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $91,778 per year, or $44.1 per hour.

Project Manager

Consolidated Construction Co., Inc

Appleton, WI • On-site

Full-time

Medical, Dental, Life, PTO

Re-posted 4 days ago

Job description

Are you an experienced Project Manager ready for your next big opportunity? If you thrive on leading teams, managing complex projects, and delivering exceptional results, Consolidated Construction Co., Inc. wants you on our team!
As a valued member of our organization, you'll be the backbone of our success-living out our core values of integrity, respect, and passion while helping bring our clients' visions to life. We are a nationally recognized Design/Build Contractor specializing in commercial projects across industries such as Hospitality, Multi-Family Living, Education, Manufacturing, and Food & Beverage. Since 1950, we've been streamlining project delivery and earning national awards for innovation and construction excellence.What You'll Do
As a Project Manager, you'll play a critical role in every phase of the project lifecycle, including:
  • Lead & Coordinate: Oversee all aspects of new and existing commercial projects, ensuring safety, efficiency, and quality.
  • Client Engagement: Build strong relationships and facilitate all construction meetings.
  • Financial Management: Manage budgets, mitigate risks, and ensure financial success for each project.
  • Bid Process Ownership: Handle proposals from start to finish-pre-qualification, estimating, and bid submission.
  • Team Collaboration: Work closely with Business Development, Estimators, and Jobsite Superintendents to keep projects on track.
  • Site Presence: Travel to job sites to stay connected and maintain a hands-on approach.
What We're Looking For
  • Proven experience in commercial construction project management.
  • Strong communication and leadership skills.
  • Ability to manage multiple priorities and deadlines.
  • Willingness to travel to job sites as needed.
  • Passion for delivering exceptional results and building lasting client relationships.
Why Join Us?
At Consolidated Construction, you'll be part of a high-performing, empowered team that values collaboration and innovation. If you're ready to grow your career and make an impact, we'd love to hear from you!
Apply today and help us build something extraordinary!
Consolidated Construction Co., Inc. is an Equal Opportunity Employer that offers a comprehensive benefit package including but not limited to: Paid Time Off, Health and Dental Insurance, Health Savings Accounts, Short and Long Term Disability, Life Insurance, Fitness and Tuition Reimbursements, and more!
More information about Consolidated Construction, our people, and our projects can be viewed at: http://www.1call2build.com.
If you require reasonable accommodations to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact Sarah Crowe at 920-882-2551 or [email protected]

Apply