Customer Experience Program Manager Jobs in Cumming, GA

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Business Unit: RF Power & Test Solutions

Posting Date: Aug 25, 2026

Job Description:

NSI-MI Technologies, the world leader in microwave test and measurement systems, is seeking an experienced Program Manager to lead the execution of antenna test and measurement systems. The role requires oversight of large, complex, and multi-disciplinary engineering projects involving RF, mechanical, electrical, software, and systems integration elements. The Program Manager will ensure successful delivery in accordance with technical, financial, and schedule objectives, while serving as the primary point of contact for internal and external stakeholders.

• Manage a portfolio of complex engineering commercial Far Field projects (typically $500K–$15M) from contract award through final acceptance.
• Lead cross-functional engineering teams across design, manufacturing, integration, and installation.
• Ensure adherence to programmatic principles including cost, schedule, scope, risk, and quality management.
• Drive effective use of earned value management, risk registers, milestone tracking tools and regular internal reviews.
• Prepare and present technical and financial status reports to internal management and customers.
• Coordinate program reviews, program kickoff meetings, and design reviews with customer and internal stakeholders.
• Participate in capture and proposal efforts, including win strategy development, technical solution definition, and cost estimating.
• Ensure timely and accurate customer communication, change management, and issue resolution.
• Serve as the face of NSI-MI for assigned customers and cultivate long‑term relationships that support follow‑on opportunities.

• Bachelor's Degree in either Mechanical Engineering or Electrical Engineering with 8+ years of management experience, OR Master's Degree with 4+ years of management experience
• Minimum 8 years of program/project management experience, including oversight of complex, cross‑disciplinary engineering programs.
• Demonstrated ability to manage multiple programs simultaneously while balancing competing priorities.
• Strong knowledge of project management principles, processes, and tools.
• Outstanding verbal and written communication skills, with experience presenting to executive‑level stakeholders and customers.
• Familiarity with program financials, labor costing, and forecasting.
• Strong leadership, collaboration, and interpersonal skills, with a solution‑oriented mindset.
• Demonstrated ability and willingness to use AI tools to improve productivity, decision‑marking, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI‑generated outputs.
• Due to the nature of NSI‑MI Technologies’ programs and products, applicants must have the legal right to work in the U.S. and additionally must be legally authorized to access export‑controlled information and source code.
• This position may require occasional domestic and international travel, approximately 10%..

• PMP certification or equivalent (required to be obtained within 6 months of start).
• Experience in RF measurement systems, antenna testing, or precision motion control systems.
• Familiarity with developing or managing anechoic chambers and related infrastructure.
• Experience managing subcontractors and third‑party vendors.
• Familiarity with DoD procurement processes, commercial contracting models, and international customers.

• Competitive compensation, holiday pay, and paid time off
• Great benefits package that includes health, vision, and dental insurance
• 401(k), plus matching
• Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave
• Employee referral program
• Tuition reimbursement program
• Employee assistance program
• Exciting, fast‑paced environment where you could make a true impact
• Opportunities for career advancement within our business unit and across all other AMETEK business entities

Join AMETEK NSI-MI Technologies, a trailblazer in RF measurement innovation, transforming aerospace, defense, satellite, and wireless industries. Our groundbreaking solutions, from turnkey systems to precision components, are crafted to surpass expectations and drive success. If you're eager to make a significant impact and be part of a dynamic, forward‑thinking team, join us at NSI‑MI Technologies and elevate your professional journey.

This position is located in Suwanee, Georgia, a vibrant and welcoming community just 30 miles north of Atlanta. Known for its excellent schools, low crime rates, and abundant green spaces, Suwanee offers a high quality of life. The city's award‑winning parks, lively Town Center, and year‑round community events offer a dynamic and engaging environment.

To learn more about our company and our job opportunities, visit us at: https://www.ametek.com/careers

To learn more about the business unit you’ll be joining, visit us at: https://www.nsi-mi.com/

Disclaimer:Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

For more information on AMETEK's competitive benefits, pleaseclick here .

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000colleagues, in 35countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK isacomponent of the S&P 500. Visithttps://www.ametek.com/careers for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.