... management systems to scan, process, and count product. - Provide peer-to-peer feedback on ... Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in ...
... management systems to scan, process, and count product. - Provide peer-to-peer feedback on ... Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in ...
Customer Experience Specialist
Conshohocken, PA · On-site
$17.50 - $22/hr
The ideal candidate will be responsible for managing customer orders from entry to delivery ... Coordinate with internal teams (e.g., Sales, Operations, Logistics) to ensure timely order ...
New
Customer Experience Specialist
Conshohocken, PA · On-site
$17.50 - $22/hr
The ideal candidate will be responsible for managing customer orders from entry to delivery ... Coordinate with internal teams (e.g., Sales, Operations, Logistics) to ensure timely order ...
New
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...
Posted today
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...
Posted today
Customer Experience Manager
Turnersville, NJ · On-site
$18.92/hr
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...
Customer Experience Manager
Turnersville, NJ · On-site
$18.92/hr
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...
Customer Experience Specialist
Swarthmore, PA · On-site
$8 - $14/hr
The CS will assist in daily operations within the NerdsToGo store, including customer satisfaction ... Office management experience a plus * Some experience in sales and marketing desired * Assist ...
Customer Experience Specialist
Swarthmore, PA · On-site
$8 - $14/hr
The CS will assist in daily operations within the NerdsToGo store, including customer satisfaction ... Office management experience a plus * Some experience in sales and marketing desired * Assist ...
Customer Experience Specialist
Swarthmore, PA · On-site
$8 - $14/hr
The CS will assist in daily operations within the NerdsToGo store, including customer satisfaction ... Office management experience a plus * Some experience in sales and marketing desired * Assist ...
Customer Experience Specialist
Swarthmore, PA · On-site
$8 - $14/hr
The CS will assist in daily operations within the NerdsToGo store, including customer satisfaction ... Office management experience a plus * Some experience in sales and marketing desired * Assist ...
Customer Experience Associate
Malvern, PA · On-site
$53K - $82K/yr
Collaborate with the Managers, CX team, staff at plant level and sales teams to ensure customer ... Experience in sales, call center, product support, or similar environment is preferred. * Clear and ...
Customer Experience Associate
Malvern, PA · On-site
$53K - $82K/yr
Collaborate with the Managers, CX team, staff at plant level and sales teams to ensure customer ... Experience in sales, call center, product support, or similar environment is preferred. * Clear and ...
Customer Experience Specialist
Glen Mills, PA · On-site
$15 - $18/hr
The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school ... and managers when needed during swim lessons. * Post media content and monitor social media ...
Customer Experience Specialist
Glen Mills, PA · On-site
$15 - $18/hr
The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school ... and managers when needed during swim lessons. * Post media content and monitor social media ...
Customer Experience Specialist
Glen Mills, PA · On-site
$15 - $18/hr
The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school ... and managers when needed during swim lessons. * Post media content and monitor social media ...
Customer Experience Specialist
Glen Mills, PA · On-site
$15 - $18/hr
The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school ... and managers when needed during swim lessons. * Post media content and monitor social media ...
Customer Care and Operations Manager
Philadelphia, PA · Remote
$30 - $40/hr
... customer care and hands-on operations management. What you'll do -- Customer Care (50%) Pay is a ... Experience managing or coordinating independent contractors a plus * Patient, empathetic approach ...
New
Quick apply
Customer Care and Operations Manager
Philadelphia, PA · Remote
$30 - $40/hr
... customer care and hands-on operations management. What you'll do -- Customer Care (50%) Pay is a ... Experience managing or coordinating independent contractors a plus * Patient, empathetic approach ...
New
Customer Experience Specialist
King Of Prussia, PA · On-site
$17.25 - $21.75/hr
What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Proficient with Microsoft Office Suite and CRM tools * Ability to work evening hours, weekends, and ...
Customer Experience Specialist
King Of Prussia, PA · On-site
$17.25 - $21.75/hr
What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Proficient with Microsoft Office Suite and CRM tools * Ability to work evening hours, weekends, and ...
Customer Experience Specialist
Wilmington, DE · On-site
$17.25 - $21.50/hr
What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Proficient with Microsoft Office Suite and CRM tools * Ability to work evening hours, weekends, and ...
New
Customer Experience Specialist
Wilmington, DE · On-site
$17.25 - $21.50/hr
What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Proficient with Microsoft Office Suite and CRM tools * Ability to work evening hours, weekends, and ...
New
Customer Experience Specialist
Devon, PA · On-site
$17.25 - $21.75/hr
What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Proficient with Microsoft Office Suite and CRM tools * Ability to work evening hours, weekends, and ...
New
Customer Experience Specialist
Devon, PA · On-site
$17.25 - $21.75/hr
What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Proficient with Microsoft Office Suite and CRM tools * Ability to work evening hours, weekends, and ...
New
Operations Manager
Malvern, PA · On-site
Landscape Operations Manager Charlestown Landscaping is a growing landscape maintenance and snow ... Experience in sales and customer service * Knowledge of horticulture, snow removal and best ...
Quick apply
Operations Manager
Malvern, PA · On-site
Landscape Operations Manager Charlestown Landscaping is a growing landscape maintenance and snow ... Experience in sales and customer service * Knowledge of horticulture, snow removal and best ...
... quality, customer-focused experience. * Supervise, mentor, and performance-manage Workplace ... Collaborate cross-functionally with other operations departments to ensure timely and accurate ...
... quality, customer-focused experience. * Supervise, mentor, and performance-manage Workplace ... Collaborate cross-functionally with other operations departments to ensure timely and accurate ...
Operations Manager
Moorestown, NJ · On-site
Experience: " 5 years of management in a professional environment, preferably in medical, behavioral health, PT, OT office (or similar) operation. " Experience building and retaining customers. " 5 ...
Operations Manager
Moorestown, NJ · On-site
Experience: " 5 years of management in a professional environment, preferably in medical, behavioral health, PT, OT office (or similar) operation. " Experience building and retaining customers. " 5 ...
Operations Manager
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...
Operations Manager
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...
Operations Manager
Moorestown, NJ · On-site
Experience: " 5 years of management in a professional environment, preferably in medical, behavioral health, PT, OT office (or similar) operation. " Experience building and retaining customers. " 5 ...
Quick apply
Operations Manager
Moorestown, NJ · On-site
Experience: " 5 years of management in a professional environment, preferably in medical, behavioral health, PT, OT office (or similar) operation. " Experience building and retaining customers. " 5 ...
Operations Manager
Moorestown, NJ · On-site
Experience: " 5 years of management in a professional environment, preferably in medical, behavioral health, PT, OT office (or similar) operation. " Experience building and retaining customers. " 5 ...
Quick apply
Operations Manager
Moorestown, NJ · On-site
Experience: " 5 years of management in a professional environment, preferably in medical, behavioral health, PT, OT office (or similar) operation. " Experience building and retaining customers. " 5 ...
Customer Experience Operations Manager information
See Mickleton, NJ salary details
$43.3K - $51.3K
3% of jobs
$51.3K - $59.4K
0% of jobs
$59.4K - $67.4K
3% of jobs
$67.4K - $75.5K
2% of jobs
$75.5K - $83.5K
2% of jobs
$83.5K - $91.5K
3% of jobs
$91.5K - $99.6K
1% of jobs
$99.6K - $107.6K
1% of jobs
$107.6K - $115.7K
0% of jobs
$115.7K - $123.7K
1% of jobs
$124.5K is the 25th percentile. Wages below this are outliers.
$123.7K - $131.8K
83% of jobs
$43.3K
$120.3K
$131.8K
How much do customer experience operations manager jobs pay per year?
As of Aug 21, 2026, the average yearly pay for customer experience operations manager in Mickleton, NJ is $120,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,300.00 and $130,300.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer experience operations manager?
To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.
How does a customer experience operations manager typically collaborate with other departments to improve the customer journey?
A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.
What is the difference between Customer Experience Operations Manager vs Customer Service Manager?
| Aspect | Customer Experience Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Optimizing overall customer experience and operational efficiency | Managing customer service teams and resolving customer issues |
| Required Skills | Data analysis, process improvement, cross-department coordination | Team leadership, communication, conflict resolution |
| Work Environment | Cross-functional teams, strategic planning | Customer support centers, direct team management |
| Common Usage | Used in organizations focusing on customer journey and experience enhancement | Used in organizations emphasizing direct customer support and issue resolution |
The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.
What does a customer experience operations manager do?
A customer experience operations manager oversees the processes and systems that ensure positive interactions between a company and its customers. They analyze customer feedback, coordinate cross-functional teams, and implement strategies to improve service quality and efficiency, often using tools like CRM software. Strong leadership, data analysis skills, and a focus on customer satisfaction are essential in this role.
What cities near Mickleton, NJ are hiring for Customer Experience Operations Manager jobs?
Cities near Mickleton, NJ with the most Customer Experience Operations Manager job openings:
$19.15/hr
Part-time
Medical, Retirement
Re-posted 17 days ago
Amazon rating
7.4
Based on 7,105 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Pay starts at $19.15per hour with benefits available.
Reduced Time Hours: Average work between 30-39 hrs per week.
This role requires open availability Sunday-Thursday between 3:30pm and 10:15pm.
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.
Key job responsibilities
- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
- Utilize inventory management systems to scan, process, and count product.
- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.
- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.
- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
- Work with a manager to maintain the physical safety and quality standards of the site.
- Work in a fast changing and ambiguous environment.
- Perform additional duties, as assigned
- Work flexible hours including nights, weekends, and holidays.
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
About the team
Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?
Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives - even if for just a few moments. We operate out of designated retail locations - where it's convenient for our customers - helping facilitate the delivery and return of customer orders.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- Are 18 years of age or older
- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience
PREFERRED QUALIFICATIONS
- Experience in training others
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, PA, Wayne - 19.15 - 19.15 USD hourly
Reduced Time Hours: Average work between 30-39 hrs per week.
This role requires open availability Sunday-Thursday between 3:30pm and 10:15pm.
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.
Key job responsibilities
- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
- Utilize inventory management systems to scan, process, and count product.
- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.
- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.
- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
- Work with a manager to maintain the physical safety and quality standards of the site.
- Work in a fast changing and ambiguous environment.
- Perform additional duties, as assigned
- Work flexible hours including nights, weekends, and holidays.
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
About the team
Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?
Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives - even if for just a few moments. We operate out of designated retail locations - where it's convenient for our customers - helping facilitate the delivery and return of customer orders.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- Are 18 years of age or older
- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience
PREFERRED QUALIFICATIONS
- Experience in training others
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, PA, Wayne - 19.15 - 19.15 USD hourly
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US