ZipRecruiter

Log In

1

Customer Experience Manager Jobs in High Ridge, MO

Plug

Customer Experience Representative

Saint Louis, MO · On-site

$19 - $21/hr

Experience with a CRM platform (e.g., Zendesk, Salesforce, Richpanel, or similar). * Familiarity with Shopify or e-commerce platforms. * Quick to learn and adopt new technology and internal tools.

Bayer

Customer Experience Activation Lead

Creve Coeur, MO · On-site

$165K - $248K/yr

Customer Experience Activation Lead Lead the transformation of Bayer's customer experience in ... Manage and coordinate work across multiple marketing subfamilies, including product and brand ...

Bayer

Customer Experience Activation Lead

Creve Coeur, MO · On-site

$165K - $248K/yr

Customer Experience Activation Lead Lead the transformation of Bayer's customer experience in ... Manage and coordinate work across multiple marketing sub-families, including product and brand ...

Bayer

Customer Experience Activation Lead

Saint Louis, MO · On-site

$165K - $248K/yr

Customer Experience Activation Lead Lead the transformation of Bayer's customer experience in ... Manage and coordinate work across multiple marketing sub‑families, including product and brand ...

Tjx

FT Customer Experience Coordinator

Saint Louis, MO · On-site

$16 - $16.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

previous page

Showing results 41-60

All JobsCustomer Experience JobsCustomer Experience Manager JobsCustomer Experience Manager Jobs in High Ridge, MO

Customer Experience Manager information

See High Ridge, MO salary details

$22.4K

$53K

$92.2K

How much do customer experience manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer experience manager in High Ridge, MO is $52,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $63,900.00 per year, depending on experience, location, and employer.

What does a customer experience manager do?

A Customer Experience Manager is responsible for overseeing and improving the overall customer journey with a company. They analyze customer feedback, identify areas for improvement, and collaborate with different teams to enhance service quality and satisfaction. Their goal is to ensure that every customer interaction is positive and contributes to long-term loyalty. This role often involves implementing strategies, training staff, and monitoring key performance indicators related to customer experience.

What are the key skills and qualifications needed to thrive as a customer experience manager, and why are they important?

To thrive as a Customer Experience Manager, you need expertise in customer service, data analysis, and process improvement, often backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and analytics software is typically required. Strong leadership, problem-solving, and communication skills help build rapport with customers and coordinate cross-functional teams. These abilities are crucial for enhancing customer satisfaction, driving loyalty, and achieving business goals.

What are the main challenges customer experience managers typically face, and how can they overcome them?

Customer Experience Managers often face the challenge of balancing customer satisfaction with business objectives, especially when implementing new policies or resolving complex issues. They must coordinate with multiple departments to ensure a seamless customer journey, which requires strong communication and problem-solving skills. To overcome these challenges, it's important to foster cross-functional collaboration, leverage customer feedback for continuous improvement, and stay updated on industry best practices to proactively address customer needs.

What is the difference between Customer Experience Manager vs Customer Service Manager?

AspectCustomer Experience ManagerCustomer Service Manager
Primary FocusOverall customer journey and brand perceptionHandling customer support and service issues
ResponsibilitiesDesigning customer experience strategies, improving touchpointsManaging support teams, resolving customer complaints
Skills & CertificationsCustomer experience design, analytics, communicationCustomer service skills, conflict resolution, leadership
Work EnvironmentCross-department collaboration, strategic planningSupport centers, call centers, direct customer interaction

While both roles aim to enhance customer satisfaction, the Customer Experience Manager focuses on the entire customer journey and brand perception, whereas the Customer Service Manager concentrates on support operations and resolving individual customer issues.

What are popular job titles related to Customer Experience Manager jobs in High Ridge, MO?

For Customer Experience Manager jobs in High Ridge, MO, the most frequently searched job titles are:

What job categories do people searching Customer Experience Manager jobs in High Ridge, MO look for?

The top searched job categories for Customer Experience Manager jobs in High Ridge, MO are:

What cities near High Ridge, MO are hiring for Customer Experience Manager jobs?

Cities near High Ridge, MO with the most Customer Experience Manager job openings:

Customer Experience Manager jobs near you
Infographic showing various Customer Experience Manager job openings in High Ridge, MO as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,962 per year, or $25.5 per hour.

Customer Experience Representative

Plug

Saint Louis, MO • On-site

$19 - $21/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About Plug

Plug is one of the fastest-growing ecommerce companies in St. Louis, backed by multiple Fortune 500 partners. We sell certified pre-owned smartphones, tablets, laptops, smartwatches, and accessories: a smarter, more affordable, and more sustainable alternative to buying new.

With 8M+ followers across TikTok, Instagram, and YouTube, we have built one of the largest and most engaged communities in tech. New York Times Wirecutter Best Experience. Responsible Recycler certified. Over one million pounds of e-waste diverted. We are not just a brand. We are a movement, and we are just getting started.

How We Work

Plug runs on ownership. We move fast, expect a lot, and give people the autonomy to match. No politics. No hand-holding. No ambiguity about what winning looks like. Every person here operates with a founder mindset: clear on the goal, accountable for the outcome, proud of the work.

If you want a front-row seat to building something that matters, this is the place. If you want a job where someone tells you exactly what to do every day, this isn't it.

The Role

Plug is growing fast, and great customer experiences don't happen by accident. We're looking for a Customer Experience Representative who genuinely cares about the people they're helping, and who brings both speed and warmth to every interaction. You'll be the voice of Plug for customers navigating questions, solving problems, and making confident purchase decisions. Your work touches everything: satisfaction, trust, and repeat business.

This is not a scripted, ticket-queue role. It's a real seat at the table for someone who wants to help shape what a great customer experience looks like in a company that's still building it.

What You'll Own
  • Be our customer hero: respond to phone and email inquiries with speed and kindness, ensuring every interaction leaves customers feeling valued.
  • Guide the customer journey: help customers navigate product features, pricing, and availability so they can make informed decisions.
  • Solve problems like a pro: tackle issues with empathy and efficiency, working toward swift and satisfying resolutions.
  • Collaborate across teams: partner with marketing, warehouse, and other departments to ensure a seamless customer experience.
  • Stay in the know: keep up with the latest tech trends and company updates to provide accurate, confident advice.
  • Exceed expectations: work toward team and individual goals focused on customer happiness, quick turnaround times, and stellar issue resolution.
  • Drive continuous improvement: share insights and suggestions to help refine our workflows. Your voice matters here.
What You Need
  • 1 to 2 years of customer service experience (tech industry background is a bonus).
  • A detail-oriented approach with polished written and verbal communication skills.
  • A team-player attitude: you see how your role fits into the bigger picture.
  • A passion for high-quality work and curiosity about why we do what we do.
  • Strong problem-solving skills with a calm demeanor under pressure.
  • Collaborative, positive, and aligned with team values.
  • Comfortable shifting between tasks, priorities, and responsibilities.
  • Proficient in written communication, particularly email correspondence.
  • Able to handle a variety of office tasks and team projects beyond frontline support.
Strong Advantage
  • Experience with a CRM platform (e.g., Zendesk, Salesforce, Richpanel, or similar).
  • Familiarity with Shopify or e-commerce platforms.
  • Quick to learn and adopt new technology and internal tools.
You'll Hate This Job If...
  • You'd rather wait for a perfect script than improvise a solution that actually helps someone today.
  • You tune out when things get repetitive and let quality slip.
  • You want to stay in your lane and never interact with other teams.
The Bottom Line

We're not looking for someone to close tickets. We're looking for someone who takes pride in making customers feel heard, helped, and happy to come back. If that's you, let's talk.

Company Description

With 8M+ followers across TikTok, Instagram, and YouTube, we have built one of the largest and most engaged communities in tech. New York Times Wirecutter Best Experience. Responsible Recycler certified. Over one million pounds of e-waste diverted. We are not just a brand. We are a movement, and we are just getting started.