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Customer Experience Manager Jobs in High Ridge, MO

Plug

Customer Experience Representative

Saint Louis, MO · On-site

$19 - $21/hr

Experience with a CRM platform (e.g., Zendesk, Salesforce, Richpanel, or similar). * Familiarity with Shopify or e-commerce platforms. * Quick to learn and adopt new technology and internal tools.

Plug

Customer Experience Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Experience with a CRM platform (e.g., Zendesk, Salesforce, Richpanel, or similar). * Familiarity with Shopify or e-commerce platforms. * Quick to learn and adopt new technology and internal tools.

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Showing results 21-40

All JobsCustomer Experience JobsCustomer Experience Manager JobsCustomer Experience Manager Jobs in High Ridge, MO

Customer Experience Manager information

See High Ridge, MO salary details

$22.4K

$53K

$92.2K

How much do customer experience manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer experience manager in High Ridge, MO is $52,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $63,900.00 per year, depending on experience, location, and employer.

What does a customer experience manager do?

A Customer Experience Manager is responsible for overseeing and improving the overall customer journey with a company. They analyze customer feedback, identify areas for improvement, and collaborate with different teams to enhance service quality and satisfaction. Their goal is to ensure that every customer interaction is positive and contributes to long-term loyalty. This role often involves implementing strategies, training staff, and monitoring key performance indicators related to customer experience.

What are the key skills and qualifications needed to thrive as a customer experience manager, and why are they important?

To thrive as a Customer Experience Manager, you need expertise in customer service, data analysis, and process improvement, often backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and analytics software is typically required. Strong leadership, problem-solving, and communication skills help build rapport with customers and coordinate cross-functional teams. These abilities are crucial for enhancing customer satisfaction, driving loyalty, and achieving business goals.

What are the main challenges customer experience managers typically face, and how can they overcome them?

Customer Experience Managers often face the challenge of balancing customer satisfaction with business objectives, especially when implementing new policies or resolving complex issues. They must coordinate with multiple departments to ensure a seamless customer journey, which requires strong communication and problem-solving skills. To overcome these challenges, it's important to foster cross-functional collaboration, leverage customer feedback for continuous improvement, and stay updated on industry best practices to proactively address customer needs.

What is the difference between Customer Experience Manager vs Customer Service Manager?

AspectCustomer Experience ManagerCustomer Service Manager
Primary FocusOverall customer journey and brand perceptionHandling customer support and service issues
ResponsibilitiesDesigning customer experience strategies, improving touchpointsManaging support teams, resolving customer complaints
Skills & CertificationsCustomer experience design, analytics, communicationCustomer service skills, conflict resolution, leadership
Work EnvironmentCross-department collaboration, strategic planningSupport centers, call centers, direct customer interaction

While both roles aim to enhance customer satisfaction, the Customer Experience Manager focuses on the entire customer journey and brand perception, whereas the Customer Service Manager concentrates on support operations and resolving individual customer issues.

What are popular job titles related to Customer Experience Manager jobs in High Ridge, MO?

For Customer Experience Manager jobs in High Ridge, MO, the most frequently searched job titles are:

What job categories do people searching Customer Experience Manager jobs in High Ridge, MO look for?

The top searched job categories for Customer Experience Manager jobs in High Ridge, MO are:

What cities near High Ridge, MO are hiring for Customer Experience Manager jobs?

Cities near High Ridge, MO with the most Customer Experience Manager job openings:

Customer Experience Manager jobs near you
Infographic showing various Customer Experience Manager job openings in High Ridge, MO as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,962 per year, or $25.5 per hour.

Customer Experience Lead

P&P Restaurants

Saint Louis, MO • On-site

Full-time

Re-posted 11 days ago

Job description

Must Be 16 Years of Age or Older to ApplySeeking person that possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests' expectations KEY RESPONSIBILITIES Greets Guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience. Ensures expedient service of food and beverages to the Guest. Frequently checks up on the Guests and uses visual cues to provide silent service as appropriate.

Learn menu and beverages, expertly recommends and upsells on items. QUALIFICATIONS Must be able to deliver plates and food and clear tables Must be dressed neatly and well-groomed in company approved uniform at all times Must be able to calmly respond to angry Guests and notify a Manager Must be able to stand and walk during entire shift Must be able to reach, bend, stoop and wipe counters/tables PASSION FOR THE GUEST SERVICECreates a seamless Guest experience, welcoming the Guests, and enthusiastically meeting their needs. Creates a strong first impression promptly greeting Guests.

Makes a difference in the Guest experience by personalizing service to exceed Guest expectations. Goes above and beyond to establish a personal connection with Guests to make them feel warm, welcome and appreciated. Makes the bar an attractive and exciting place to visit.

Establishes a strong rapport with all Guests to create fans and repeat business. COMMUNICATION Keeps the lines of communication positive, open and productive. Keeps interaction positive and productive; avoids conveying negative messages.

Listens carefully and attentively to others without interrupting. SALESMANSHIPKeeps it fun and keeps it real; seeks opportunities to sell others on the whole brand experience. Demonstrates a unique, lighthearted style that is personal and memorable.

Listens carefully to Guests' needs and suggests add-ons accordingly. Knows drinks and menu items and is able to speak knowledgeably to make personal recommendations. Grows the business and expertly upsells menu items where appropriate.

RELIABILITY & ACCOUNTABILITYWorks hard, carefully follows direction and established guidelines, and delivers quality results. Consistently arrives to work prepared and ready for the shift. Ensures all responsibilities are fulfilled before ending his/her shift.

Sets the standard by adhering to established rules and guidelines. Admits mistakes and takes prompt action to correct them. * Holds self and others accountable for delivering consistent quality results .

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