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Customer Experience Data Analyst Jobs (NOW HIRING)

* Data Analysts collect data, income and expenses, are able to gathers, cleans, and studies data sets ... experience could help * Essentially, the 3 important qualities of customer service center around ...

Data Analyst

Austin, TX · On-site

$75K/yr

Experience with Salesforce or other CRM systems preferred * Understanding of data analysis techniques, dashboards, modeling, querying, and workflows * Strong analytical skills with the ability to ...

Data Analyst

Washington, DC · On-site

$95K - $112K/yr

The ideal candidate will possess experience supporting intelligence, national security, or federal ... We partner with government customers to strengthen decision advantage, enhance operational ...

Experience applying analytical and statistical techniques to derive insights and support customer ... Experience ensuring data integrity and accuracy and dedication to adhering to security and ...

Data Analyst

Manhattan, NY · Hybrid

$80K - $90K/yr

Required Education, Training & Professional Experience: * Bachelor's Degree in Computer Science ... Customer Focus * Functional/Technical skills * Excellent analytical skill and problem-solving ...

... customers' experience. From initiation through realization, Tachyon Technologies understands what it takes for a consulting partner to be effective and strives to deliver a meaningful solution that ...

Executive Assistant & Data Analyst Are you a detail-driven professional with a passion for data ... document customer feedback to shape future strategies. ✅ Lead Level 10 meetings to ensure ...

Data Analyst

Washington, DC · On-site

$95K - $112K/yr

The ideal candidate will possess experience supporting intelligence, national security, or federal ... We partner with government customers to strengthen decision advantage, enhance operational ...

Experience with CRM analytics and data (HubSpot). * Proven ability to establish and maintain trusting relationships with high level stakeholders About Hamilton * Established, stable, and reliable ...

Experience with CRM analytics and data (HubSpot). * Proven ability to establish and maintain trusting relationships with high level stakeholders * Established, stable, and reliable company.

Data Analyst Job Details The successful candidate for this position will provide operational ... Customer Relationship Management highly preferred - 3+ years Project Management experience - 2+ ...

Experience applying analytical and statistical techniques to derive insights and support customer ... Experience ensuring data integrity and accuracy and dedication to adhering to security and ...

... military customers. The candidate will provide technical and analytical support by developing ... Minimum of 4 years' experience in related field * Bachelor's Degree in a relevant field ...

... CRM, EHR-derived datasets). * Define, validate, and govern metrics aligned to pharmaceutical ... Experience working with cloud data warehouses ( e.g., Big Query). * Strong proficiency in SQL ...

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Customer Experience Data Analyst information

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$34K

$82.6K

$136K

How much do customer experience data analyst jobs pay per year?

As of Jul 13, 2026, the average yearly pay for customer experience data analyst in the United States is $82,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $97,000.00 per year, depending on experience, location, and employer.

What does a customer data analyst do?

A customer data analyst collects, analyzes, and interprets customer data to identify trends, behaviors, and insights that can improve customer experience and business strategies. They often use tools like Excel, SQL, and data visualization software, and require strong analytical skills and attention to detail. Their work supports decision-making to enhance customer satisfaction and loyalty.

Will AI replace a data analyst?

AI can automate routine data processing and analysis tasks, but a Customer Experience Data Analyst's role involves interpreting insights, understanding customer behavior, and making strategic recommendations that require human judgment. AI tools enhance efficiency but do not fully replace the need for skilled analysts who can contextualize data and communicate findings effectively.

What are the key skills and qualifications needed to thrive as a Customer Experience Data Analyst, and why are they important?

To thrive as a Customer Experience Data Analyst, you need strong analytical skills, proficiency in data analysis, and a background in statistics, business, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), SQL, and customer feedback platforms is typically required. Exceptional communication, critical thinking, and problem-solving abilities help translate data insights into actionable recommendations for stakeholders. These skills are crucial for driving improvements in customer satisfaction and informing business strategies based on data-driven insights.

How does a Customer Experience Data Analyst typically collaborate with other teams to drive improvements?

Customer Experience Data Analysts frequently work alongside customer support, product, and marketing teams to identify pain points and trends in customer interactions. They analyze feedback and operational data to provide actionable insights, often presenting findings through reports or dashboards in cross-functional meetings. Effective communication and teamwork are essential, as analysts must translate complex data into clear recommendations and help stakeholders implement changes that enhance the overall customer journey.

What is a Customer Experience Data Analyst?

A Customer Experience Data Analyst is a professional who collects, analyzes, and interprets data related to customer interactions and feedback. Their goal is to help businesses understand how customers perceive their products, services, and overall brand. By identifying trends, pain points, and opportunities for improvement, they provide actionable insights that enhance customer satisfaction and drive business growth. They often use tools like surveys, analytics software, and customer feedback platforms to gather and process data.

Is 40 too old to become a data analyst?

Age is not a barrier to becoming a customer experience data analyst. Success in this field depends on skills such as data analysis, proficiency with tools like Excel or SQL, and relevant training or certifications, which can be acquired at any age. Many professionals transition into data analysis later in their careers and find opportunities regardless of age.

What does a customer experience analyst do?

A customer experience analyst evaluates customer feedback, surveys, and data to identify trends and areas for improvement in service or product quality. They use tools like data analysis software and may develop reports to help organizations enhance customer satisfaction and loyalty.
More about Customer Experience Data Analyst jobs
What states have the most Customer Experience Data Analyst jobs? States with the most job openings for Customer Experience Data Analyst jobs include:
What job categories do people searching Customer Experience Data Analyst jobs look for? The top searched job categories for Customer Experience Data Analyst jobs are:
Infographic showing various Customer Experience Data Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $82,640 per year, or $39.7 per hour.
Data Analyst

Contractor

Re-posted 12 days ago


Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

The Software Data Analyst will be joining the Team, builder of an enterprise-wide cloud-based software platform providing the core content navigation and discovery services,customer facing web, mobile, and set top box applications. 

These services include content metadata management, data quality, search, browse, recommendations, customer entitlements, customer identity and authentication, personalization and voice recognition/control. 

The Software Engineer will specifically be joining the triage group to field issues involving content from a customer perspective and internal teams. T

They will ensure data is accurate and either resolve or escalate any issues.

1) The main thing is finding a resource who is passionate about technology and likes to learn. 

2) Any experience with "data" is preferred - quality, analysis, scrubbing, finding defects, trends, etc.

3) Problem solving ability is key - their thought process on how they think through a problem.

4) Analytical skills - like to figure out how stuff works, reverse engineering, or just a plain old "figure it out" attitude.

Job Details:

Supports triage of code defects and cross-team evaluation of current trends in process deficiencies

Work with developers to ensure issues are escalated to the correct teams for resolving

Troubleshooting data issues related to on-screen content

Finding the root-cause of issues through internal teams that affect customer applications

Improving overall customer experience

Qualifications

Required Skills:

(3-5 years)

SQL knowledge is a plus

Basic UNIX or Linux skills - understanding command line are a plus

Excellent communication and problem solving skills

Experience in a production support environment preferred

Basic scripting - Python, Perl, or PHP experience is preferred

Communication, Problem Solving, Data Querying

Production Support experience is a plus, however really what client need is a bright person who can intelligently / efficiently speak the language of both the end user and the developer.


Additional Information

For More information, Contact:

Siva  Kumar

973-507-7543

siva.kumar(at)artechinfo.com



Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992