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Customer Experience Data Analyst Jobs (NOW HIRING)

CBN Brand

Customer Experience Analyst

$21 - $24/hr

Customer Experience Analyst The Christian Broadcasting Network (CBN) is seeking a Customer ... Proficiency in data analysis, with the ability to interpret both qualitative and quantitative ...

System One

Data Analyst

Pittsburgh, PA · On-site

Hybrid Position Overview System One is seeking an experienced Data Analyst to support complex data, analytics, and information management initiatives within the healthcare payer domain. The ideal ...

Allcon, Inc.

Data Analyst

Chicago, IL

MUST HAVE: * 5+ years experience in Data Analysis * 3+ years experience with Hadoop * 3+ years experience Data modeling * 3+ years data warehousing * 3+ years Business Analyst experience * In-depth ...

Allcon, Inc.

Data Analyst

Chicago, IL · On-site

MUST HAVE: * 5+ years experience in Data Analysis * 3+ years experience with Hadoop * 3+ years experience Data modeling * 3+ years data warehousing * 3+ years Business Analyst experience * In-depth ...

Pds Company

Data Analyst

Houston, TX

Full We are looking for experienced data analyst to work on different data domains for the wealth management sector. The data analyst will work closely with business representatives and functional ...

Murtech Staffing and Solutions

Data Analyst

Data Quality Analyst - Healthcare Data - Remote The Opportunity We are seeking an experienced Data ... members, business partners, customers, and management. Lead or participate in technical ...

Analygence

Data Analyst

Arlington, VA · On-site

Tharros is seeking an experienced Data Analyst to translate Mission Assurance data into decision-ready analytical products for senior Air Force and Department of War leadership. Where the Data ...

Kforce Technology Staffing

Data Analyst

Atlanta, GA · On-site

Snowflake experience Additional Desired Experience: * Data Analytics * Business Analysis * BI/Reporting * Dashboard Development * Customer Insights * Contact Center Analytics * KPI Development

SimpliSafe

Customer Experience Analyst

Boston, MA · On-site

Serve as data steward for the datasets underlying these KPIs, and use AI tools and automation to ... Experience supporting contact center operations is a plus What Values You'll Share * Customer ...

Pantheon Data

Data Analyst

Washington, DC · On-site

$70K - $100K/yr

... customer base to include commercial clients. The company has used this experience to expand our ... Position Overview The Data Analyst supports the development of dashboards, reports, data ...

Ibotta, Inc

Customer Experience Analyst

Denver, CO · On-site

$50K - $63K/yr

Ibotta is seeking an Customer Experience Analyst to join our innovative team and contribute to our ... Strong analytical skills with an aptitude for translating complex data * Open to feedback, with a ...

Electrolux

Sr Customer Experience Analyst

Charlotte, NC · On-site

$86K - $113K/yr

The Senior Analyst, Customer Experience plays a critical role in supporting North American customer operations by leveraging data, analytics, and cross-functional collaboration to drive service ...

Pantheon Data

Data Analyst

Washington, DC

$70K - $100K/yr

... customer base to include commercial clients. The company has used this experience to expand our ... Position Overview The Data Analyst supports the development of dashboards, reports, data ...

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Customer Experience Data Analyst information

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How much do customer experience data analyst jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer experience data analyst in the United States is $82,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $97,000.00 per year, depending on experience, location, and employer.

What is a customer experience data analyst?

A Customer Experience Data Analyst is a professional who collects, analyzes, and interprets data related to customer interactions and feedback. Their goal is to help businesses understand how customers perceive their products, services, and overall brand. By identifying trends, pain points, and opportunities for improvement, they provide actionable insights that enhance customer satisfaction and drive business growth. They often use tools like surveys, analytics software, and customer feedback platforms to gather and process data.

What are the key skills and qualifications needed to thrive as a customer experience data analyst?

To thrive as a Customer Experience Data Analyst, you need strong analytical skills, proficiency in data analysis, and a background in statistics, business, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), SQL, and customer feedback platforms is typically required. Exceptional communication, critical thinking, and problem-solving abilities help translate data insights into actionable recommendations for stakeholders. These skills are crucial for driving improvements in customer satisfaction and informing business strategies based on data-driven insights.

How does a customer experience data analyst typically collaborate with other teams to drive improvements?

Customer Experience Data Analysts frequently work alongside customer support, product, and marketing teams to identify pain points and trends in customer interactions. They analyze feedback and operational data to provide actionable insights, often presenting findings through reports or dashboards in cross-functional meetings. Effective communication and teamwork are essential, as analysts must translate complex data into clear recommendations and help stakeholders implement changes that enhance the overall customer journey.
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What states have the most Customer Experience Data Analyst jobs?

States with the most job openings for Customer Experience Data Analyst jobs include:

What are popular job titles related to Customer Experience Data Analyst jobs?

For Customer Experience Data Analyst jobs, the most frequently searched job titles are:

Customer Experience Data Analyst jobs near you
Infographic showing various Customer Experience Data Analyst job openings in the United States as of September 2026, with employment types broken down into 78% Full Time, 11% Temporary, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $82,640 per year, or $39.7 per hour.

Customer Experience Data Insights Manager,

Redwood City, CA • On-site

Rootshell Enterprise Technologies, Inc.
11 - 50 employees
Learn more about Rootshell Enterprise Technologies, Inc.external

Full-time

Re-posted 26 days ago

Job description

Greetings from Rootshell Inc..
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Customer Experience Data Insights Manager for one of our direct client in Redwood City, CA, Please share your resume with current location & full contact info
Job Title: Customer Experience Data Insights Manager
Location: Redwood City, CA
Duration: Long Term
Responsibilities
  • Articulate customer sentiment trends through data storytelling in a clear and concise manner, which can easily be consumed and understood by leadership.
  • Deliver against deadlines pertaining to pre-defined reports as per standard reporting cadence to support quarterly customer sentiment insights sharing.
  • Develop talking points to support delivery of reports to stakeholder group and answer complex questions pertaining to the report.
  • Partner closely with customer listening programs team to assist in the creation of surveys that will produce consumable and actionable data; consulting with business units on analytical approaches to consume insights
  • Weave together customer experience data from multiple data sources to determine trends, correlations and causal relations between variables.
  • Create and manage complex ad hoc reports, using insights from data exploration to build comprehensive reports with visualizations and insights, from structured and unstructured data.
  • Partner closely with IT to regulate data integrity processes, performing routine audits within business systems/platforms to ensure stringent data quality and accuracy.
  • Develop, maintain, and enhance Qualtrics customer experience dashboards and reports to drive efficiency and optimization within customer analytics.
  • Partner with stakeholders across multiple business units to drive efficient use of customer sentiment data, resulting in deeper analytics, broad insights sharing, and ultimately driving action to improve the customer experience.
  • Oversee Text Analytics engine to bolster accuracy of survey response topic assignments, applying structure to text rich datasets.

Skills:
  • 5-7 years of experience in data analytics, CX experience required.
  • Strong analytical and data storytelling skills, ideally with voice of customer data.
  • Advanced ability to generate, synthesize and make business sense of massive and complex data, both structured and unstructured.
  • Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams.
  • Proficient in Microsoft Excel and PowerPoint, experience with Qualtrics and/or Tableau is a plus.
  • Highly organized, time management skills, ability to prioritize, and work independently with extreme attention to detail.
  • Creative thinker with ability to grasp concepts to works towards an end goal, without requiring step-by-step instructions.
  • Self-motivated, flexible, team player with solid multi-tasking, ability to manage multiple and often changing priorities.
  • Prior exposure and understanding of customer listening programs (ex. Net Promoter Score) is a plus.

Thanks & Regards,
Naveen

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