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Customer Experience Data Analyst Jobs (NOW HIRING)

Philips

Customer Experience Analyst

Nashville, TN · On-site

$98K - $156K/yr

Do you like to transform complex data into clear and impactful narratives? As part of the Philips Healthcare North America Region Strategy & Growth team, the Customer Experience Data Analyst serves ...

Philips

Customer Experience Analyst

Nashville, TN · On-site

$98K - $156K/yr

Job Title Customer Experience Analyst Do you like to transform complex data into clear and impactful narratives? As part of the Philips Healthcare North America Region Strategy & Growth team, the ...

Addison Group

Data Analyst

Dallas, TX · On-site

$50 - $60/hr

We are seeking three experienced Data Analysts to support a large-scale data initiative tied to a current acquisition. The team will be responsible for cleansing, validating, and inserting data ...

FOCUSPOINT

Data Analyst

Nashville, TN · On-site

$40 - $57/hr

Data Analyst Location: Franklin, TN; Brentwood, TN; Nashville, TN Employment Type: Contract Pay ... Commensurate with experience About FOCUSPOINT: FOCUSPOINT specializes in connecting top-tier ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site

Analysis and Data Optimization: Analyze large datasets and conversational call flows to uncover trends, identify pain points and drive overall customer experience enhancements. Reporting and ...

Customer Operations

Senior Data Analyst

Stamford, CT · Hybrid

$91K - $115K/yr

As a Senior Data Analyst on Spectrum's Customer Service Reliability team you'll help shape the insights that improve service reliability and strengthen the customer experience. Supporting millions of ...

Data Ideology LLC

Data Analyst

Pittsburgh, PA · On-site +1

Our data analytics advisory services enable our customers to transform data into insights by ... Experience working with cloud-based data platforms (e.g., Snowflake, Azure SQL) preferred

Compunnel

Data Analyst

Greensboro, NC · On-site

Job Summary We are seeking a Data Analyst to analyze large datasets and deliver actionable insights that improve product quality, operational performance, and customer experience. The ideal candidate ...

GRVTY

Data Analyst - Mid

Falls Church, VA · On-site

GRVTY is seeking a motivated and experienced Data Analyst to support the maintenance of data ... Visualize data metrics Assess progress of data preprocessing efforts against customer goals • ...

PitchBook Data

Data Analyst

New York, NY

$85K - $100K/yr

PitchBook's Data Analyst works with private markets transaction data to develop meaningful insights ... Experience using Python or other programming languages is a plus * Strong interest in M&A and ...

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Customer Experience Data Analyst information

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$34K

$82.6K

$136K

How much do customer experience data analyst jobs pay per year?

As of Jul 10, 2026, the average yearly pay for customer experience data analyst in the United States is $82,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $97,000.00 per year, depending on experience, location, and employer.

What does a customer data analyst do?

A customer data analyst collects, analyzes, and interprets customer data to identify trends, behaviors, and insights that can improve customer experience and business strategies. They often use tools like Excel, SQL, and data visualization software, and require strong analytical skills and attention to detail. Their work supports decision-making to enhance customer satisfaction and loyalty.

Will AI replace a data analyst?

AI can automate routine data processing and analysis tasks, but a Customer Experience Data Analyst's role involves interpreting insights, understanding customer behavior, and making strategic recommendations that require human judgment. AI tools enhance efficiency but do not fully replace the need for skilled analysts who can contextualize data and communicate findings effectively.

What are the key skills and qualifications needed to thrive as a Customer Experience Data Analyst, and why are they important?

To thrive as a Customer Experience Data Analyst, you need strong analytical skills, proficiency in data analysis, and a background in statistics, business, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), SQL, and customer feedback platforms is typically required. Exceptional communication, critical thinking, and problem-solving abilities help translate data insights into actionable recommendations for stakeholders. These skills are crucial for driving improvements in customer satisfaction and informing business strategies based on data-driven insights.

How does a Customer Experience Data Analyst typically collaborate with other teams to drive improvements?

Customer Experience Data Analysts frequently work alongside customer support, product, and marketing teams to identify pain points and trends in customer interactions. They analyze feedback and operational data to provide actionable insights, often presenting findings through reports or dashboards in cross-functional meetings. Effective communication and teamwork are essential, as analysts must translate complex data into clear recommendations and help stakeholders implement changes that enhance the overall customer journey.

What is a Customer Experience Data Analyst?

A Customer Experience Data Analyst is a professional who collects, analyzes, and interprets data related to customer interactions and feedback. Their goal is to help businesses understand how customers perceive their products, services, and overall brand. By identifying trends, pain points, and opportunities for improvement, they provide actionable insights that enhance customer satisfaction and drive business growth. They often use tools like surveys, analytics software, and customer feedback platforms to gather and process data.

Is 40 too old to become a data analyst?

Age is not a barrier to becoming a customer experience data analyst. Success in this field depends on skills such as data analysis, proficiency with tools like Excel or SQL, and relevant training or certifications, which can be acquired at any age. Many professionals transition into data analysis later in their careers and find opportunities regardless of age.

What does a customer experience analyst do?

A customer experience analyst evaluates customer feedback, surveys, and data to identify trends and areas for improvement in service or product quality. They use tools like data analysis software and may develop reports to help organizations enhance customer satisfaction and loyalty.
More about Customer Experience Data Analyst jobs
What states have the most Customer Experience Data Analyst jobs? States with the most job openings for Customer Experience Data Analyst jobs include:
What job categories do people searching Customer Experience Data Analyst jobs look for? The top searched job categories for Customer Experience Data Analyst jobs are:
Customer Experience Data Analyst jobs near you
Infographic showing various Customer Experience Data Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $82,640 per year, or $39.7 per hour.

Customer Experience Data Insights Manager,

Rootshell Enterprise Technologies, Inc.

Redwood City, CA • On-site

Full-time

Posted 22 days ago

Job description

Greetings from Rootshell Inc..
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Customer Experience Data Insights Manager for one of our direct client in Redwood City, CA, Please share your resume with current location & full contact info
Job Title: Customer Experience Data Insights Manager
Location: Redwood City, CA
Duration: Long Term
Responsibilities
  • Articulate customer sentiment trends through data storytelling in a clear and concise manner, which can easily be consumed and understood by leadership.
  • Deliver against deadlines pertaining to pre-defined reports as per standard reporting cadence to support quarterly customer sentiment insights sharing.
  • Develop talking points to support delivery of reports to stakeholder group and answer complex questions pertaining to the report.
  • Partner closely with customer listening programs team to assist in the creation of surveys that will produce consumable and actionable data; consulting with business units on analytical approaches to consume insights
  • Weave together customer experience data from multiple data sources to determine trends, correlations and causal relations between variables.
  • Create and manage complex ad hoc reports, using insights from data exploration to build comprehensive reports with visualizations and insights, from structured and unstructured data.
  • Partner closely with IT to regulate data integrity processes, performing routine audits within business systems/platforms to ensure stringent data quality and accuracy.
  • Develop, maintain, and enhance Qualtrics customer experience dashboards and reports to drive efficiency and optimization within customer analytics.
  • Partner with stakeholders across multiple business units to drive efficient use of customer sentiment data, resulting in deeper analytics, broad insights sharing, and ultimately driving action to improve the customer experience.
  • Oversee Text Analytics engine to bolster accuracy of survey response topic assignments, applying structure to text rich datasets.

Skills:
  • 5-7 years of experience in data analytics, CX experience required.
  • Strong analytical and data storytelling skills, ideally with voice of customer data.
  • Advanced ability to generate, synthesize and make business sense of massive and complex data, both structured and unstructured.
  • Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams.
  • Proficient in Microsoft Excel and PowerPoint, experience with Qualtrics and/or Tableau is a plus.
  • Highly organized, time management skills, ability to prioritize, and work independently with extreme attention to detail.
  • Creative thinker with ability to grasp concepts to works towards an end goal, without requiring step-by-step instructions.
  • Self-motivated, flexible, team player with solid multi-tasking, ability to manage multiple and often changing priorities.
  • Prior exposure and understanding of customer listening programs (ex. Net Promoter Score) is a plus.

Thanks & Regards,
Naveen

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