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Customer Service Data Analyst Jobs (NOW HIRING)

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Privately owned Logistics company looking for an organized and reliable individual to handle customer service and data entry in a fast-paced logistics environment located in the Chicagoland area.

Senior Data Analyst

Stamford, CT · Hybrid

$91.70K - $115.70K/yr

As a Senior Data Analyst on Spectrum's Customer Service Reliability team you'll help shape the insights that improve service reliability and strengthen the customer experience. Supporting millions of ...

Our data analytics advisory services enable our customers to transform data into insights by driving a culture of empowerment and ownership of results. Our team consists of highly motivated ...

PitchBook Institutional Research Group is a provider of research services to private market ... PitchBook's Data Analyst works with private markets transaction data to develop meaningful insights ...

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Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't ... Proficiency in data extraction and analysis * Experience with Google Analytics and CRM or marketing ...

Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't ... Customer Data Analyst plays a critical role in understanding and improving the health of our ...

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CSR Wylie, TX 75098 $22/hr M-F 8-5 Responsibilities: Order Management * Entering and processing ... Maintaining customer satisfaction even during problems Documentation & Data Management

Current Employees and Contractors Apply HereOsaic Careers Business Analyst Opportunity in Financial Services Data Analyst, Customer Insights Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ...

Current Employees and Contractors Apply HereOsaic Careers Business Analyst Opportunity in Financial Services Data Analyst, Customer Insights Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ...

Because we were established for the purpose of public service and not for profit, we measure our success in the impact of our service. Position Summary ANSER is seeking a Data Analyst to support the ...

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Customer Service Data Analyst information

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$14

$29

$48

How much do customer service data analyst jobs pay per hour?

As of May 30, 2026, the average hourly pay for customer service data analyst in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Data Analyst, and why are they important?

To thrive as a Customer Service Data Analyst, you need strong analytical skills, a background in statistics or a related field, and experience with customer service metrics. Familiarity with data analysis tools such as Excel, SQL, Tableau, or Power BI, as well as knowledge of CRM systems, is typically required. Excellent communication, problem-solving, and attention to detail are standout soft skills for this position. These skills and qualities enable analysts to interpret data accurately, provide actionable insights, and drive improvements in customer service operations.

How does a Customer Service Data Analyst typically collaborate with customer support teams to improve service quality?

Customer Service Data Analysts work closely with customer support teams by analyzing data from various channels—such as call logs, chat transcripts, and customer feedback—to identify trends and areas for improvement. They regularly present actionable insights to support team leads and management, helping to refine processes, training, and resource allocation. This collaboration ensures that data-driven strategies are implemented to enhance customer satisfaction and operational efficiency.

What are Customer Service Data Analysts?

Customer Service Data Analysts are professionals who collect, analyze, and interpret data related to customer interactions and support operations. They use data-driven insights to identify trends, measure performance, and recommend improvements to enhance customer satisfaction. Their work helps companies optimize their customer service processes, reduce response times, and improve overall service quality. Typically, they work closely with customer service teams, management, and IT departments to implement data-backed solutions.

What is the difference between Customer Service Data Analyst vs Customer Support Specialist?

AspectCustomer Service Data AnalystCustomer Support Specialist
Required CredentialsBachelor's in Data Analysis, Business, or related field; proficiency in data toolsHigh school diploma or equivalent; customer service training
Work EnvironmentOffice setting, working with data and analytics toolsCall centers, retail, or online support channels
Employer & Industry UsageBusinesses analyzing customer data to improve servicesCompanies providing direct customer support and assistance
Common Search & ComparisonFocuses on data analysis of customer interactionsFocuses on direct customer communication and issue resolution

The main difference is that a Customer Service Data Analyst specializes in analyzing customer data to identify trends and improve service strategies, while a Customer Support Specialist handles direct customer interactions to resolve issues. Both roles are essential in customer service but focus on different aspects of the customer experience.

What states have the most Customer Service Data Analyst jobs? States with the most job openings for Customer Service Data Analyst jobs include:
Infographic showing various Customer Service Data Analyst job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $61,756 per year, or $29.7 per hour.

$37.44K - $41.60K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago


Job description

Customer Service/Data Entry

South Houston, Texas, United States

Customer Service/Data Entry

Customer Service Representative / Data Entry

We are a buyer of all types of industrial surplus. Our core business includes Investment Recovery Services, Scrap Management, Salvage Yard Cleanup, and Industrial Surplus Sales.

Job Summary: An experienced Customer Service/Front Office Representative with a proven record of success to join our team. Our ideal candidate would have experience selling both products and services. This role is an important part of our continued growth and an essential piece in the daily operations.

Your primary responsibilities will focus on Customer Service and Front Office but will include some administrative tasks.

Your responsibilities will include the following activities:

  • Administrative
  • Working in Microsoft Office products
  • Heavy Data Entry
  • Knowledge of QuickBooks
  • Answer Phones
  • Research products and assist with pricing
  • Any experience selling through eBay would be a plus
  • Customer Service
  • Greet and assist walk-in customers and truckers
  • Build relationships with existing customer base
  • Respond to customer inquiries
  • E-mail bid requests to current clients and perform follow-up calls

You may be asked by management to perform other duties. We are a busy organization, and our culture requires everyone to pitch in to complete the task at hand. The key to success in this position will be your willingness and ability to juggle multiple tasks with varying priorities.

Each member is very important. We are looking for someone who wants a long-term career with an established organization that cares about its employees. This position is located in South Houston near I45 and College. Work hours are 7:30 AM to 4 PM Monday through Friday.

You need to have experience in the following areas:

  • Must have at least 5 years' experience in fast-paced office environment (No exceptions)
  • Must be detail oriented.
  • Previous work experience in a commercial setting.
  • Advanced proficiency in Microsoft Office products (especially Excel, Word, and Outlook).
  • Excellent Customer Service skills.
  • Strong verbal & written communication.

Compensation: This is a salaried position that pays $37,440.00 - $41,600.00 commensurate with experience. In addition to the base salary, we pay:

  • Monthly Performance Bonus
  • 401K Retirement Plan
  • Health insurance
  • 6 paid holidays
  • Paid vacation days
  • Life & Disability Insurance