ZipRecruiter

Log In

1

Customer Service Data Analyst Jobs (NOW HIRING)

Vector Resources, Inc

Data Analyst

Washington, DC · On-site

$100K - $150K/yr

Technical Support Services Location: Washington, D.C. Security Clearance: DOE Q or DOD TS (may ... Experience supporting DOE, NNSA, DoD, IC, or Treasury customers on national security analytic ...

Vector Resources, Inc

Data Analyst

Washington, DC · On-site

$100K - $150K/yr

Technical Support Services Location: Washington, D.C. Security Clearance: DOE Q or DOD TS (may ... Experience supporting DOE, NNSA, DoD, IC, or Treasury customers on national security analytic ...

Clarvida - California

Data Analyst

Anaheim, CA

$25 - $26.50/hr

Data Analyst Location: California Employment Type: Full-time Salary: $25-26.50 Date Posted: 05/21 ... human services environments Experience with data visualization tools such as dashboards and ...

Apex Systems

Data Analyst

Brooklyn, OH · On-site

Join the Fraud/AML squad as Senior Data Analyst within Enterprise Data and Information Services ... Everforth Apex has a dedicated customer service team for our Consultants that can address questions ...

NLB Services

Data Analyst

Atlanta, GA · On-site

Previous experience with analytics preferred Experience with data visualization tools such as ... services, programs, and activities. To request reasonable accommodation, contact HR department by ...

Airship

Data Analyst

... delivering services that touch millions of customers around the world every day. To learn more ... Airship is recruiting for a Data Analyst to join our dynamic ASO Team. We work with top app ...

Kanak Elite Services Inc

Data Analyst

Washington, DC · On-site

Client requires the services of a full-time Data Analyst to analyze qualitative and quantitative data to help support the agency's Continuum of Care project. The primary goal of the initiative is to ...

Clarvida - California

Data Analyst

Santa Ana, CA

$25 - $26.50/hr

... services environments · Experience with data visualization tools such as dashboards and reporting platforms Compensation & Benefits Full-time Employees: · Paid vacation days (increase with tenure ...

Clarvida - California

Data Analyst

Anaheim, CA

$25 - $26.50/hr

... services environments · Experience with data visualization tools such as dashboards and reporting platforms Compensation & Benefits Full-time Employees: · Paid vacation days (increase with tenure ...

PotomacWave Consulting

Data Analyst

Washington, DC · On-site

$85K - $115K/yr

PotomacWave is looking for a Data Analyst to join our team supporting a Federal client in ... customers. * Apply foundational mathematical and statistical concepts, programming skills, and ...

Apex Informatics

Data Analyst

... customers, and data analytics teams • Build/review complex visualization solutions, data files/extracts, and deliver insights to clients • Develop, implement, enhance, maintain existing Data ...

Construction Execs

Data Analyst

Carrollton, GA

$85K - $115K/yr

Executive Assistant & Data Analyst Are you a detail-driven professional with a passion for data ... document customer feedback to shape future strategies. ✅ Lead Level 10 meetings to ensure ...

Redolent, Inc

Data Analyst

Sunnyvale, CA

Data Analyst LOCATION: Sunnyvale CA Duration: 6 to 12+ Months Description: Job Duties:Analyze ... Strong customer focus and obsession with quality - Ability to work in a fast-paced and agile ...

Blue Bird

Data Analyst

Macon, GA

For more information on Blue Bird's complete product and service portfolio, visit www.blue-bird.com ... Excellent interpersonal and customer relationship skills * Self-motivation and ability to exercise ...

Carilion Clinic

Data Analyst

Roanoke, VA · On-site

R154321 Data Analyst (Open) How You'll Help Transform Healthcare: Applies technical, analytical ... Must have excellent problem-solving skills and be customer service oriented. ***Note: This is only ...

C2 Alaska, LLC

Data Analyst

San Antonio, TX

Provide analytic support and coaching with clinical community customers to more completely identify the appropriate data elements to answer the clinical study question or performance improvement ...

Carilion Clinic

Data Analyst

Roanoke, VA · On-site

R159245 Data Analyst (Open) How You'll Help Transform Healthcare: Applies technical, analytical ... Must have excellent problem-solving skills and be customer service oriented. ***Note: This is only ...

EchoStar

Data Analyst

Englewood, CO

$63.15K - $90.20K/yr

... service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer ... Data Lifecycle Management: Collect, model, and analyze large-scale datasets with meticulous ...

next page

Showing results 1-20

People also search for

All JobsCustomer Service Data Analyst Jobs

Customer Service Data Analyst information

See salary details

$14

$29

$48

How much do customer service data analyst jobs pay per hour?

As of May 30, 2026, the average hourly pay for customer service data analyst in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Data Analyst, and why are they important?

To thrive as a Customer Service Data Analyst, you need strong analytical skills, a background in statistics or a related field, and experience with customer service metrics. Familiarity with data analysis tools such as Excel, SQL, Tableau, or Power BI, as well as knowledge of CRM systems, is typically required. Excellent communication, problem-solving, and attention to detail are standout soft skills for this position. These skills and qualities enable analysts to interpret data accurately, provide actionable insights, and drive improvements in customer service operations.

How does a Customer Service Data Analyst typically collaborate with customer support teams to improve service quality?

Customer Service Data Analysts work closely with customer support teams by analyzing data from various channels—such as call logs, chat transcripts, and customer feedback—to identify trends and areas for improvement. They regularly present actionable insights to support team leads and management, helping to refine processes, training, and resource allocation. This collaboration ensures that data-driven strategies are implemented to enhance customer satisfaction and operational efficiency.

What are Customer Service Data Analysts?

Customer Service Data Analysts are professionals who collect, analyze, and interpret data related to customer interactions and support operations. They use data-driven insights to identify trends, measure performance, and recommend improvements to enhance customer satisfaction. Their work helps companies optimize their customer service processes, reduce response times, and improve overall service quality. Typically, they work closely with customer service teams, management, and IT departments to implement data-backed solutions.

What is the difference between Customer Service Data Analyst vs Customer Support Specialist?

AspectCustomer Service Data AnalystCustomer Support Specialist
Required CredentialsBachelor's in Data Analysis, Business, or related field; proficiency in data toolsHigh school diploma or equivalent; customer service training
Work EnvironmentOffice setting, working with data and analytics toolsCall centers, retail, or online support channels
Employer & Industry UsageBusinesses analyzing customer data to improve servicesCompanies providing direct customer support and assistance
Common Search & ComparisonFocuses on data analysis of customer interactionsFocuses on direct customer communication and issue resolution

The main difference is that a Customer Service Data Analyst specializes in analyzing customer data to identify trends and improve service strategies, while a Customer Support Specialist handles direct customer interactions to resolve issues. Both roles are essential in customer service but focus on different aspects of the customer experience.

What states have the most Customer Service Data Analyst jobs? States with the most job openings for Customer Service Data Analyst jobs include:
Customer Service Data Analyst jobs near you
Infographic showing various Customer Service Data Analyst job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $61,756 per year, or $29.7 per hour.
Data Analyst

Data Analyst

Vector Resources, Inc

Washington, DC • On-site

$100K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Client: Department of Energy (DOE), NNSA Office of Strategic Planning and Analysis (NA-183)
Contract: Technical Support Services
Location: Washington, D.C.
Security Clearance: DOE Q or DOD TS (may require SCI)
OVERVIEW
The Data Analyst will develop and maintain analytic products, dashboards, and ETL pipelines informing nuclear industrial base assessments, at-risk materials monitoring, CFIUS reviews, and emerging technology evaluations. Work is analyst-driven and directly informs senior government decision-makers.
KEY RESPONSIBILITIES
  • Design, build, and maintain interactive dashboards and visualizations in Power BI to support recurring and ad hoc analytic requirements.
  • Develop, automate, and document ETL processes across structured and unstructured data sources, including government systems, commercial databases, and open-source feeds.
  • Conduct open-source data stream analysis to identify trends, anomalies, and indicators relevant to nuclear industrial base resilience, supply chain risk, at-risk materials, and foreign investment activity.
  • Produce written analytic products, data summaries, and briefing materials supporting CFIUS case reviews, technology assessments, and related national security evaluations.
  • Write and maintain scripts for data acquisition, transformation, enrichment, and analysis.
  • Integrate disparate datasets into unified analytic environments; perform data quality assurance, deduplication, entity resolution, and normalization.
  • Partner with government leads, subject matter experts, and fellow contractors to translate mission questions into repeatable analytic workflows.
  • Document data sources, methodologies, assumptions, and limitations to standards acceptable for government record and audit.

REQUIRED QUALIFICATIONS
  • Bachelor's degree in data science, statistics, computer science, engineering, economics, international affairs, or a related field. Equivalent experience will be considered.
  • Minimum of 2 years of professional experience in a data analyst, intelligence analyst, or research analyst role.
  • Demonstrated proficiency in Power BI, DAX, Power Query (M), data modeling, and dashboard publication.
  • Working proficiency in Python for data manipulation and analysis (pandas, requests, standard ETL libraries).
  • Experience designing and operating ETL pipelines against multiple source types (APIs, flat files, SQL, web-scraped content).
  • Strong written analytic communication; ability to produce concise products for senior audiences.
  • Active DOE Q or DoD Top Secret clearance at time of hire.
  • U.S. citizenship.
  • Local residence in the DC-MD-VA area.

PREFERRED QUALIFICATIONS
  • Experience supporting DOE, NNSA, DoD, IC, or Treasury customers on national security analytic missions.
  • Subject matter familiarity with any of the following: nuclear industrial base, nuclear fuel cycle, critical and at-risk materials (including rare earths, tritium, HEU/LEU supply chains), CFIUS, export controls, emerging technology assessments (AI/ML, nuclear fuel cycle, quantum, biotech, advanced semiconductors, material characterization).
  • Working proficiency in R for statistical analysis.
  • Experience with open-source intelligence (OSINT) tradecraft, including structured analytic techniques, source evaluation, and foreign-language source triage.
  • Experience with SQL and relational database design.
  • Experience with Azure data services, SharePoint, or Power Platform (Power Automate, Power Apps) integration.
  • Familiarity with supply chain analytics, trade data (Panjiva, ImportGenius, UN Comtrade), corporate registry data (Sayari, Dun & Bradstreet), or patent/publication datasets.
  • Experience with geospatial analysis (ArcGIS, QGIS, or Python geospatial libraries).
  • Graduate degree in a relevant discipline.

WORK ENVIRONMENT
Hybrid schedule typically consisting of 3 days at the customer site in Washington, D.C. and 2 days of telework.
About Vector Resources, Inc.
Founded in 1998, Vector Resources Inc, is a professional services company specializing in technical and management services supporting the energy, defense, national security, and advanced technology sectors. We contract directly with Federal and state government agencies as well as private sector organizations. Our clients address a wide range of complex challenges and our experienced team provides innovative, thoughtful, and cost-effective solutions focused on their needs. VRI is proud to offer a comprehensive and flexible benefits package that includes:
  • Competitive Salaries
  • Paid Time Off
  • Healthcare Benefits (Medical, Dental, Vision)
  • 401(k) and 401(k) safe harbor plan with employer contribution of 3%
  • Insurance (Basic Life and AD&D, Dependent, Short-term, Long-term)
  • Tuition Assistance

Find out more about Vector Resources at
Selected applicants are required to submit to drug testing and a background investigation as part of the Department of Energy clearance process.

Apply