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Customer Experience Associate Jobs in Riverside, IL

Kith

Customer Experience Associate

Chicago, IL · On-site

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

Kith

Customer Experience Associate

Chicago, IL · On-site

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

Nourish

Customer Experience Associate

Chicago, IL

$17 - $22.75/hr

About the Role As a Customer Experience Associate at Nourish , you'll play a critical role in ensuring our customers receive exceptional support and care. In this role, you'll be the frontline of our ...

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Customer Experience Associate information

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$10

$18

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How much do customer experience associate jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for customer experience associate in Riverside, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.25 per hour, depending on experience, location, and employer.

What Is a Customer Experience Associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What skills are needed for CX jobs?

Customer Experience Associate roles require strong communication and interpersonal skills to effectively assist customers. Problem-solving abilities, patience, and familiarity with customer service tools like CRM software are also important for success in this field.

What are some common challenges Customer Experience Associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

What does a customer experience associate do?

A customer experience associate is responsible for assisting customers, addressing their inquiries, and resolving issues to ensure satisfaction. They often use communication skills, problem-solving abilities, and customer service tools to create positive interactions and improve overall customer experience.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, or skilled trades like electricians and plumbers. These positions typically require experience, specialized skills, or certifications rather than formal college degrees, and may involve commission, bonuses, or overtime to achieve high weekly earnings.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance metrics. However, stress levels vary depending on the work environment, training, and individual coping skills.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.
More about Customer Experience Associate jobs
What are the most commonly searched types of Customer Experience jobs in Riverside, IL? The most popular types of Customer Experience jobs in Riverside, IL are:
What are popular job titles related to Customer Experience Associate jobs in Riverside, IL? For Customer Experience Associate jobs in Riverside, IL, the most frequently searched job titles are:
What job categories do people searching Customer Experience Associate jobs in Riverside, IL look for? The top searched job categories for Customer Experience Associate jobs in Riverside, IL are:
What cities near Riverside, IL are hiring for Customer Experience Associate jobs? Cities near Riverside, IL with the most Customer Experience Associate job openings:
Customer Experience Associate jobs near you

Customer Experience Associate

Kith

Chicago, IL • On-site

$18 - $20/hr

Part-time

Re-posted 17 days ago

Job description

ABOUT THE ROLE
Location: Chicago store
Status: Part-Time
Compensation: $18.00-$20.00/hr + Commission(s)*
Position Summary:
The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide best-in-class service to all customers and clients. The Customer Experience Associate wears multiple hats and is the ultimate team player. Whether it is greeting customers, being an efficient cashier, or supporting the operations & visuals teams, they are ready to support the business' needs across all departments. Working under the direction of the Manager on duty, the Customer Experience Associate adjusts and adapts quickly as the needs of the business change. Through effective communication, they are ready to contribute to the customer's experience from beginning to end.
RESPONSIBILITIES
Primary Responsibilities:
  • Communicate with the Management team for overall responsibilities and directions on projects and tasks.
  • Greet, assist, and provide best-in-class customer service to all Kith customers.
  • Support the Client Advisors to ensure clients are receiving genuine and efficient service both during and after their store experience.
  • Under the direction of the Management team, efficiently complete cashier responsibilities including but not limited to, cash handling, processing returns and Mobile POS transactions.
  • Provide friendly, professional, and accurate service at the registers.
  • Partner with the Management team to execute action plans in the most efficient way possible.
  • Display expertise and familiarity of product knowledge, brand history, company policies, and store/company strategies.
  • Efficiently complete assigned tasks and responsibilities during each shift, that can be scheduled before, during and after the store's hours of operations.
  • Assist in completion and accuracy of any/all operational tasks, as business needs.
  • Support sales floor replenishment, stockroom organization and the upkeep of visual standards, before, after and during the store's hours of operations.
  • Partner with Management and Visual teams to maintain a visually appealing sales floor and ensure the brand's visual standards are always met.
  • Properly communicate sell-through, to ensure product availability.
  • Ensure adherence to all company policy and procedures, including but not limited to availability & scheduling needs of the business.
  • Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.

Special Projects/Tasks:
  • Aid during any Visual initiatives, as needed.
  • Efficiently aid in the execution of any cycle counts, physical inventories or other inventory management task(s) as required by the business.

REQUIREMENTS
Availability:
  • Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as holidays.
  • Availability to consistently work weekends, special projects, drops/releases or as the business' needs require.

Experience:
  • 1+ year(s) experience in a retail sales position.
  • 1+ year(s) in customer service roles, preferred but not required.
  • 1+ year(s) in apparel, footwear, or luxury goods, preferred but not required.

Skills/Abilities:
  • Efficient time management skills.
  • Ability to multi-task and manage multiple projects at once.
  • Standing and walking for prolonged periods of time.
  • Ability to lift and move 25lbs.
  • Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools.
  • Ability to stand and walk for prolonged periods of time.

WHO YOU ARE
Professional Characteristics:
  • Strong communicator
  • Team-player
  • Self-starter
  • Adaptive and resourceful

Personal Characteristics:
  • Personable and welcoming
  • Energetic
  • Consistent positive energy

*Only permanent positions are eligible for commission(s)
WHO WE ARE
Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men's, women's and children's apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg's childhood love for cereal, operates in 10 locations, as well as Sadelle's at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.
The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.
Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering any work type other than full on-site, is fraudulent.

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