ZipRecruiter

Log In

1

Customer Experience Analyst Temporary Jobs in Iowa

HNI

Customer Experience Analyst 1

Muscatine, IA · On-site

The Customer Experience Analyst 1 is responsible for sourcing, analyzing, and presenting data to support decision-making. This role will improve order and material flow, assist in developing ...

Q2

Customer Experience Manager

Des Moines, IA · On-site

SUMMARY Q2 is seeking a Customer Experience Manager who will reportto theCustomer Experience Team ... Works on complex issues where analysis of situations or data requires in-depth evaluation of ...

next page

Showing results 1-20

All JobsCustomer Experience Analyst JobsCustomer Experience Analyst Temporary JobsCustomer Experience Analyst Temporary Jobs in Iowa

Customer Experience Analyst Temporary information

What is the difference between Customer Experience Analyst Temporary vs Customer Experience Analyst?

AspectCustomer Experience Analyst TemporaryCustomer Experience Analyst
DurationShort-term, project-based or seasonalFull-time, ongoing role
CredentialsTypically requires a bachelor’s degree in business, marketing, or related fieldSame as temporary, often with additional certifications preferred
Work EnvironmentTemporary assignments in various companies or departmentsPermanent position within a company
ResponsibilitiesData analysis, customer feedback collection, reportingIn-depth customer journey analysis, strategy development, stakeholder communication

The main difference between a Customer Experience Analyst Temporary and a Customer Experience Analyst lies in the employment duration and scope. Temporary roles are short-term, project-based, and often involve similar responsibilities, while permanent analysts have ongoing responsibilities within a company. Both roles require similar skills and qualifications, but the employment type influences the work environment and career stability.

What are the most commonly searched types of Customer Experience Analyst jobs in Iowa?

The most popular types of Customer Experience Analyst jobs in Iowa are:

What are popular job titles related to Customer Experience Analyst Temporary jobs in Iowa?

For Customer Experience Analyst Temporary jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Customer Experience Analyst Temporary jobs in Iowa look for?

The top searched job categories for Customer Experience Analyst Temporary jobs in Iowa are:

What cities in Iowa are hiring for Customer Experience Analyst Temporary jobs?

Cities in Iowa with the most Customer Experience Analyst Temporary job openings:

Customer Experience Analyst Temporary jobs near you

Customer Experience Analyst 1

Muscatine, IA • On-site

HNI
Furniture Manufacturing • 5 - 10K employees

7.6

Company rating: 7.6 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

14th of 52 rated furniture manufacturers

People enjoy working here

Good employer

Paid breaks

Learn more about HNIexternal

Other

Posted 24 days ago

Job description


Description
Position at HNI Workplace Furnishings

HNI Corporationis a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. Wepride ourselves on fostering an environment where we make a positive impact on others; upholding our beliefs in integrity, inclusion and belonging.

Your Impact Starts the Day You Do!

What We Need:

We are looking for a Customer Experience Analyst 1 to join our HNI Workplace Furnishings team.
The Customer Experience Analyst 1 is responsible for sourcing, analyzing, and presenting data to support decision-making. This role will improve order and material flow, assist in developing sustainable processes and tools for member performance transparency, create basic forecasting models for work volume, and support the development of departmental reporting and data visibility.

What You Will Do:

  • Independently analyze case or order data to identify service improvement opportunities and trends, develop advanced tools to effectively articulate business processes to both internal and external stakeholders.
  • Lead the collection, processing, and analysis of data to generate informed decisions and reports, ensuring enhanced data integrity and program quality across diverse platforms.
  • Spearhead the documentation and refinement of processes, significantly improving the functionality of data source tools, reports, and dashboards to drive continuous enhancement of customer experience.
  • Participate with cross-functional teams to actively identify and scope key initiatives aimed at optimizing service performance and enhancing overall customer satisfaction.
  • Manage the deconstruction of complex problems. Lead discussions and employ advanced problem-solving approaches to address large-scale issues efficiently and effectively.
  • Lead and oversee the organization, planning, and project management of initiatives. Set clear expectations, ensure accountability, and provide detailed progress reports to senior organizational leaders.
  • Drive comprehensive change initiatives from inception through completion. Taking charge of presenting technical and non-technical information and delivering training sessions to users at all levels of the organization.

What You Have:

  • High school diploma or equivalent required. Associate's degree in Finance, Business Administration, or related field preferred.
  • At least 1 year of relevant experience required; 2 years of experience preferred.

What You're Good At:

  • Basic understanding of customer-facing operations and business processes.
  • Experience with customer support systems such as Excel and Power BI.
  • Clear written and verbal communication skills.
  • Strong problem-solving mindset and attention to detail.
  • Ability to work both independently and collaboratively.
  • Willingness to learn systems, tools, and organizational processes.

HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nation's leading manufacturer and marketer of hearth products.
We offer benefits starting from Day 1. To learn more, visit www.HNIbenefits.com.
Our company endeavors to make www.hnicareers.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 563-272-7400 or via email at [emailprotected] Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

What HNI Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply