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Customer Excellence Manager Jobs in Nebraska (NOW HIRING)

Becton, Dickinson and Company

Senior Manager, CRM Sales Excellence Lead defines and drives the process-excellence strategy and agenda for the global lead-to-quote process, on a common blueprint that standardizes the core while ...

XOTIC PC

Customer Service & Sales Online

Lincoln, NE

$14 - $19/hr

Collaborate with a team that lives and breathes tech and customer excellence Why You'll Love ... What makes you passionate about gaming or tech Send it to management@xoticpc.com or share an ...

Becton, Dickinson and Company

$118K - $145K/yr

... and customer excellence. You will lead a team that's building solutions which enable our ... Budget and Vendor Management : Manage budgets and vendor relationships for all areas of ...

Brookfield

Manager, Customer Service

Omaha, NE

... excellence and customer service. * Managing expenditures for the team to budget / plan ... Occasional work required to be done outside of normal business hours (i.e.after standard business ...

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Customer Excellence Manager information

See Nebraska salary details

$31.5K

$63K

$102K

How much do customer excellence manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer excellence manager in Nebraska is $63,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $74,400.00 per year, depending on experience, location, and employer.

What is the difference between Customer Excellence Manager vs Customer Service Supervisor?

AspectCustomer Excellence ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer experience strategies, improves service quality, and leads customer-centric initiatives.Manages daily customer service team operations, handles escalations, and ensures team performance.
Required SkillsCustomer experience management, leadership, strategic planning, communication.Team management, problem-solving, communication, customer support skills.
Work EnvironmentStrategic, cross-departmental collaboration, often office-based or remote.Frontline customer service setting, direct team supervision.
Common CertificationsCustomer experience certifications, leadership courses.Customer service certifications, team management training.

The Customer Excellence Manager focuses on developing and implementing strategies to enhance overall customer experience, often working across departments. In contrast, the Customer Service Supervisor manages daily team operations and handles customer issues directly. Both roles require strong communication skills, but the Manager role emphasizes strategic planning, while the Supervisor role is more operational.

How does a customer excellence manager typically collaborate with other departments to improve customer experience?

A Customer Excellence Manager frequently works cross-functionally with teams such as sales, product development, support, and marketing to identify and address customer pain points. They often lead initiatives to gather customer feedback, analyze trends, and propose actionable improvements. Regular meetings, workshops, and project management tools are commonly used to ensure alignment and effective communication across departments. This collaborative approach helps ensure that the customer’s voice is represented in company strategies and day-to-day operations.

What are the key skills and qualifications needed to thrive as a customer excellence manager, and why are they important?

To thrive as a Customer Excellence Manager, you need expertise in customer experience management, process improvement, and a background in business administration or a related field. Familiarity with CRM platforms, customer feedback tools, and certifications like Six Sigma or Lean Management are often valuable. Strong leadership, problem-solving abilities, and excellent interpersonal communication set outstanding professionals apart. These skills ensure customer satisfaction, drive continuous improvement, and foster loyalty in competitive markets.

What does a customer excellence manager do?

A Customer Excellence Manager is responsible for ensuring that customers receive exceptional service and support throughout their experience with a company. They develop and implement strategies to improve customer satisfaction, address customer concerns, and optimize service processes. This role often involves collaborating with various departments to enhance the customer journey and overseeing teams dedicated to customer support. Customer Excellence Managers also analyze feedback and performance metrics to identify areas for improvement. Their ultimate goal is to build strong customer relationships and drive loyalty.
What are popular job titles related to Customer Excellence Manager jobs in Nebraska? For Customer Excellence Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Customer Excellence Manager jobs in Nebraska look for? The top searched job categories for Customer Excellence Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Customer Excellence Manager jobs? Cities in Nebraska with the most Customer Excellence Manager job openings:
Customer Excellence Manager jobs near you
Infographic showing various Customer Excellence Manager job openings in Nebraska as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $63,025 per year, or $30.3 per hour.

Sr Operational Excellence Manager

Honeywell

Nebraska City, NE

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

67th of 537 rated manufacturers

Job description

As a Sr Operational Excellence Manager here at Honeywell, you will play a critical role in driving operational excellence initiatives at Honeywell. By developing and implementing strategies to improve efficiency and effectiveness, identifying and eliminating barriers to execution, and collaborating with cross-functional teams, the Senior Operational Excellence Manager contributes to the overall success of the organization.

You will report directly to our Plant Director and you'll work out of our Nebraska City, Nebraska location on a On-site work schedule.

In this role, you will impact the overall efficiency and effectiveness of the organization's processes, resulting in streamlined operations, reduced costs, increased productivity, and enhanced customer satisfaction. Your ability to identify and eliminate barriers to execution will help overcome challenges and bottlenecks, enabling smoother workflows and faster decision-making.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

YOU MUST HAVE

  • Minimum of 2 years of experience in operational excellence or related field.
  • Strong knowledge of Lean Six Sigma methodologies.
  • Proven track record of driving process improvements and achieving results.
  • Excellent leadership skills with the ability to influence and drive change.
  • Experience working effectively in a cross-functional team environment.

WE VALUE

  • Bachelor's degree in engineering or related field.
  • Strong analytical and problem-solving skills.
  • Excellent project management skills.
  • Passion for continuous improvement.
  • Ability to work in a fast-paced and dynamic environment.

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.Learn more

THE BUSINESS UNIT

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency and productivity of their people, plants and assets.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.Learn more

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.Learn more

KEY RESPONSIBILITIES

  • Lead and drive operational excellence initiatives across the organization.
  • Develop and implement strategies to improve operational efficiency and effectiveness.
  • Identify and eliminate barriers to execution.
  • Collaborate with cross-functional teams to drive process improvements.
  • Provide guidance and support to site leaders to ensure operational excellence.

What Honeywell employees say

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906

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