Customer Engineering Manager Jobs (NOW HIRING)

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us! The Value Stream Engineer Manager is responsible for all technical aspects relating to the support of various product lines within the Microwave Systems and MRO Value Stream. The successful candidate will report directly to the Director of Engineering, and indirectly to the Value Stream Director. We are looking for an Engineering Manager who has a strong technical competency in Microwave Systems; additional benefit yet not required is familiarity with Maintenance Overhaul and Repair facilities. Key attributes: strong System Engineering skills with 7-10 years’ experience / background in microwave radar and satcom systems, strong Project Management skills with minimum 5-years customer facing experience; not a requirement, but beneficial to be familiar with FAA regulations and guidelines. Successful candidate will have a demonstrated track record of developing project plans, schedules, and budgets for small to mid-size projects. This team member will work within an IPT structure, directly guiding and leading designated business resources who have a different reporting relationships; working closely with Sales, Operations, Supply Chain, and the Value Stream Director throughout the lifecycle of the entire program/project, and in support of day-to-day activities/efforts.

Manage and Lead the Manufacturing and Process Engineers within the Microwave Systems & MRO Valaue Stream Foster collaboration and communication across the enterprise. Responsible for engineering deliverables covering the full lifecycle of the Program/Project as required by the Program Scope/business, including optimizing manufacturing efficiency through design for manufacturing methodologies, resolving obsolescence and providing technical support to the supply base Responsible for the technical delivery of complex work packages, providing leadership to cross-functional teams within and IPT framework. Define and deliver the customer requirements and definition for the project. Closely follow change with eye for technical and contractual impacts. Provide technical interface with customers maintaining a proactive Customer-driven attitude. Develop customer relationships based on transparency and trust. Communicate across all levels of the organization to ensure alignment at working and management level. Collaborate closely with engineering managers to ensure on-time delivery of engineering commitments and/or technical project support. Minimum travel required (5-10% of the time). Comply with engineering processes and methodologies. Manage technical interface, communication, and escalation between customers (internal/external). Technical risk evaluation, management, mitigation and closure of escalations. Work to resolve issues preventing progression of technical work scope at the IPT level within the IPT in a timely manner.

Ability to learn new products quickly and have overall knowledge of existing products on site. Broad engineering knowledge of Microwave Systems, Power Supplies, Command- Control-Telemetry Electrical Systems with a strong electro-mechanical aptitude. Ability to communicate to internal and external stakeholders and work across cross-functional teams Must be able to take initiative Professional maturity Bachelor’s degree in electrical and/or systems engineering or equivalent. Minimum of seven years of experience in a design and manufacturing environment

Compensation Pay Range $165K

Ontic Engineering and Manufacturing Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person ” as defined by 22. C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, asylee, or refugee. Ontic is a leading manufacturer to the world’s civil and military aircraft. By becoming the OEM to critical parts others originally developed, we provide continuity, availability and longevity to our customers’ fleets, supporting them for a lifetime of flight. Through our in-house manufacturing and engineering, MRO, spares, and AOG support, we ensure certified, safety-critical components remain available, compliant, and reliable across the full operational life of the aircraft we support. We use our expertise and experience to reduce supply chain risk, improve production outputs and deliver for our customers, so they can keep their aircraft flying now and in the future.