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Customer Support Manager Engineering Jobs (NOW HIRING)

Alphabe Insight

Customer Support Manager

Raleigh, NC · On-site

$63K - $69K/yr

Customer Support Manager At Reboot Staff, we specialize in empowering businesses by providing top-tier staffing solutions and operational support. With a focus on professionalism, innovation, and ...

Globe Machine

Customer Support Manager

Tacoma, WA · On-site

The Customer Support Manager leads post-sale customer support operations, including new equipment ... This role partners closely with Sales, Engineering, Manufacturing, and Operations to ensure ...

MediSolution

The Manager of Support Services will be responsible for managing support operations, developing employees, monitoring performance, improving processes, and ensuring customer issues are addressed ...

Motorola

Customer Support Manager

Houston, TX · On-site

Lifecycle Services, Account Management, Management, Customer Service, Sales, Systems Implementation, Integration, LMR Sales, LMR Engineering, Customer Support, Customer Account Management, Project ...

Motorola

Customer Support Manager

Lifecycle Services, Account Management, Management, Customer Service, Sales, Systems Implementation, Integration, LMR Sales, LMR Engineering, Customer Support, Customer Account Management, Project ...

RLDatix

Manager, Customer Support

Chicago, IL · On-site

Customer Support Manager RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations ...

Lumafield

As the lead of Customer Support, you will own customer issues from first response through ... with Customer Success Managers on account health and escalation, and with internal engineering ...

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Customer Support Manager Engineering information

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$33K

$66.1K

$107K

How much do customer support manager engineering jobs pay per year?

As of Sep 15, 2026, the average yearly pay for customer support manager engineering in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Customer Support Manager Engineering jobs?

Cities with the most Customer Support Manager Engineering job openings:

What states have the most Customer Support Manager Engineering jobs?

States with the most job openings for Customer Support Manager Engineering jobs include:

What are popular job titles related to Customer Support Manager Engineering jobs?

For Customer Support Manager Engineering jobs, the most frequently searched job titles are:

Infographic showing various Customer Support Manager Engineering job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

Customer Support Manager

Fort Pierce, FL • On-site

Wonder Works Construction Corp.
Construction • 51 - 200 employees
Learn more about Wonder Works Construction Corp.external

$20 - $35/hr

Full-time

Re-posted 19 days ago

Key responsibilities

  • Manage the customer support department's day-to-day functions.

  • Respond to escalated customer support issues and implement processes to improve customer satisfaction.

  • Assess support statistics, prepare reports, and oversee staff training and performance evaluations.

Job description

Company Description

Wonder Works is one of the most respected Development and Construction firms in the Tri-State area that have earned its reputation by building with integrity and quality since 1987.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.

Job Description

We are looking for a motivated and experienced Customer Support Manager to lead our customer support department. The Customer Support Manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. You will be up-to-date on industry products and trends, and train staff accordingly.

The ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to staff.

Pay: $20.00 - $35.00 per hour.

Customer Support Manager Responsibilities:

  • Managing the customer support department's day-to-day functions.
  • Responding to escalated customer support issues.
  • Implementing customer support processes to enhance customer satisfaction.
  • Formulating and revising customer support policies and promote their implementation.
  • Informing the team of all new information related to products, procedures, and trends.
  • Assessing support statistics and preparing detailed reports on the findings.
  • Interviewing and hiring new employees.
  • Overseeing and evaluating the team's ongoing training efforts.
  • Delivering performance evaluations and following the disciplinary process according to company policy.
  • Managing the budget of the customer support department.
Qualifications

Customer Support Manager Requirements:

  • High school diploma or equivalent.
  • Proven experience as a Customer Support Specialist, preferably within a similar environment.
  • Thorough knowledge of legislation pertaining to consumer protection.
  • Prior experience in a managerial or supervisory role will be advantageous.
  • Top-notch oral, written, and interpersonal abilities.
  • Well-developed arbitration skills with the ability to remain impartial.
  • Affinity for multitasking with precision.
  • Capacity to accept and utilize constructive criticism.
  • Alignment with our company's values.
Additional Information

Wonder Works employees have a winning attitude and champion innovation, teamwork and accountability through a results-oriented, customer-centric, and fun culture. We offer various health and financial benefits, learning and growth opportunities, competitive salary compensation, rewarding bonus programs, and a wide range of work-life benefits designed to make your life easier.

All your information will be kept confidential according to EEO guidelines.

Apply