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Customer Support Manager Engineering Jobs in Miami, OK

Grand Mental Health

Customer Support Specialist

Miami, OK · On-site

$18.50/hr

... supporting community-based mental and substance use disorder services; advancing integration of ... other management as requested. * Participates in staff meetings as needed. * Must be willing and ...

TekCommands Inc

Desktop support

Riverton, KS · On-site

$15.50 - $19.75/hr

Desktop Support Engineer We are seeking an experienced Desktop Support Engineer with 8-10 years of ... Asset Management * Basic PowerShell or scripting * Excellent communication and customer support ...

Walmart

Director, Software Engineering

Anderson, MO · On-site

$130K - $260K/yr

... decision support. * Manage engineering capacity, backlog prioritization, and cloud cost ... optimization to enhance velocity and reduce operational overhead. * Build and mentor high ...

Walmart

Senior Manager, Software Engineering

Anderson, MO · On-site

$110K - $220K/yr

This role oversees shared infrastructure, tooling, and frameworks to support scalable, secure ... We believe we are best equipped to help our associates, customers, and the communities we serve ...

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Customer Support Manager Engineering information

See Miami, OK salary details

$27.7K

$55.4K

$89.7K

How much do customer support manager engineering jobs pay per year?

As of Sep 15, 2026, the average yearly pay for customer support manager engineering in Miami, OK is $55,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $65,400.00 per year, depending on experience, location, and employer.

Customer Support Specialist

Miami, OK • On-site

Grand Mental Health
Offices of Mental Health Practitioners • 1 - 5K employees
Learn more about Grand Mental Healthexternal

$18.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Assist clients with medication pickup, scheduling appointments, and connecting to clinicians and crisis services.

  • Maintain and update client records in the EHR, including creating, editing, and documenting client information and communication.

  • Process financial transactions such as collecting co-payments, verifying insurance, and handling mail and faxes.

Grand Mental Health rating

5.2

Company rating: 5.2 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

Job description

Description
JOB DUTIES AND RESPONSIBILITIES:
  • Responsible for ensuring a positive client and guest experience for each individual who enters our facility.
  • Maintain general knowledge of daily business operations, able to perform all client facing duties, to include assisting clients with medication pickup, scheduling appointments, collecting and processing ECHO financials and appropriate insurance documents, etc.
  • Assist with facility opening and closing duties.
  • Obtains DMH Member ID and DMH eligibility for individual as applicable.
  • Responsible for creating and editing client charts or episodes in EHR, as applicable.
  • Initiating Client Data Core (CDC), as applicable.
  • Documenting client communication in EHR, as appropriate.
  • Assist client with connection to clinician via iPad and providing a confidential setting for services.
  • Assisting with connection to Crisis for walk-ins and call-ins, as appropriate.
  • Scanning all required documents appropriately into EHR.
  • Assists with finding clinical staff to complete screenings or crisis walk ins.
  • Collect and process deductible and co-payments from individuals served.
  • Assist with processing incoming and outgoing mail and faxes.
  • Responsible for maintaining medication inventory and ensuring compliance with medication protocol.
  • Processes proof of insurance information for DMH consumers.
  • Complete Patient Assistance Program applications and send to the pharmacy in a timely manner.
  • Forwards medical records request in a timely manner to Medical Records Office, ensuring ROIs are completed entirely and accurately.
  • Understands and promotes our Certified Community Behavioral Health Clinic (CCBHC) concept by providing or supporting community-based mental and substance use disorder services; advancing integration of behavioral health with physical health care; assimilating and utilizing evidence-based practices on a more consistent basis; and promoting improved access to high quality care.
  • Performs other reasonably related duties as assigned by the immediate supervisor or other management as requested.
  • Participates in staff meetings as needed.
  • Must be willing and able to perform all job-related travel normally associated with this position.
  • Regular and predictable attendance is an essential job requirement.
  • Must meet satisfactory expectations at any scheduled job performance evaluation.
  • Quality of work will be evaluated through training, skill, or special purpose. Must be competent and adequate.

KNOWLEDGE, SKILLS AND ABILITIES:
Excellent communication skills including active listening, including the ability to communicate effectively in person, in writing and over the phone.
Knowledge of, or ability to learn area of customer service specializations.
Service-oriented and able to resolve customer needs quickly.
Proficient computer skills and ability to learn how to use applicable software quickly.
Displays the ability to work in a collaborative and team-oriented environment.
Exhibits self-motivation, the ability to multitask and pay close attention to details.
An expectation of core competencies in relation to individuals with co-occurring disorders.
EDUCATION AND EXPERIENCE:
Requires a High School Diploma or equivalent and at least two (2) years experience in a previous receptionist/clerical position. Must be able to perform in data entry and possess knowledge of Windows and Microsoft Applications. Must have experience in multi-tasking, prioritizing and possess the ability to work independently.

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