Customer Development Manager Jobs in Hamilton, ON

Position Snapshot

Business area: Nestle Canada Inc.

Location: Brampton, ON located at 9050 Airport Rd, Brampton, ON L6S 6G9;

Hybrid

A little bit about us

While Nestle is known for KitKat, Gerber, Nescafe, and Maggi, our recipe for success comes down to one thing: our people.  

We strive to lead a people-focused culture that empowers employees to bring their authentic selves to work each day. There are 3,400+ mSembers of Nestle Canada celebrated for taking action using agility, courage, and trust to find solutions that benefit the business or greater good. We're a team of changemakers, who are curious and challenge the status quo, that take risks that will help drive us forward. 

Our focus is not only on nourishing our customers, but also about enriching you. We know that empowerment leads to strong employee engagement, a great work culture, and motivated employees. 

What to Expect:

Are you passionate about transforming data into impactful insights? Join our dynamic team as a Customer Development Team (Sales) Analyst, where your expertise will help drive success for both our internal teams and valued external customers. In this role, you will primarily support the Ice Cream Sales Team, providing data-driven insights and recommendations that help shape business decisions and accelerate growth. By joining us, you will enhance your analytical capabilities while playing a key role in delivering value through actionable insights, strong collaboration, and informed decision-making. This position is an existing vacancy.

A day in the life:

In this position, you will collect, analyze, and interpret data and information to develop solutions that provide actionable insights for both internal and external clients.

• Analyze data to identify opportunities for the account team and provide insights for business growth.
• Recommend strategies based on sales and customer outcomes, focusing on Strategic Revenue Management to optimize product mix, promotional ROI, and drive profitable growth
• Participate in Business Planning and Joint Business Planning
• Update and oversees the management of internal and external scorecards and reports
• Customize client presentations with Category Shopper Development materials, developing tailored sales presentations to address specific customer needs, and providing support during customer presentations as needed.
• Ownership of the Sales Management tool, providing Retail Sales with detailed customer and category information while updating customer profiles.
• Supports the development of shopper insights, store clusters, and omni-channel capabilities to improve sales opportunities.
• Customize assortment, planogram, and digital shelf recommendations to provide actionable insights for the customer.
• Facilitate effective collaboration among sales, marketing, supply chain, and finance teams to promote a comprehensive understanding of Nestle's processes and operational methods

Role Requirements

• 2+ years of combined sales and analytical experience within the CPG industry
• Previous experience in the extraction and analysis of POS data
• Post-secondary education in Business, Sales, Marketing, Finance, or a related field
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word
• Ability to manage and prioritize multiple projects and tasks simultaneously
• Strong project management, time management, and communication skills

Preferred Skills

• French and English bilingualism is an asset.
• Experience with Power BI
• Knowledge of CPG industry data sources, syndicated sales data, and vendor tools
• Experience using Nielsen, Retail Link, LDIA, IRI, or similar retail POS portals
• Understanding of customer, category, and sales analytics within the CPG industry

Benefits

• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment 
• Company matched pension plan 
• Three weeks of Vacation and five personal days (Personal Paid Holidays) 
• Flexible and hybrid work arrangements 
• Excellent training and development programs as well as opportunities to grow within the company 
• Access to Educational Assistance & Tuition Reimbursement 
• Bonus eligibility 
• Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
• Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
• Adoption benefits to remove some of the financial barriers associated with adoption
• Up to 50% off - Nespresso Coffee Machine, Capsules and accessories 
• Access to the Discount Company store with Nestle, Nespresso, and Purina products (Located across various Nestle offices/sites) 

Compensation Range: CAD 65,000 - CAD 72,000 + bonus eligibility 

At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above, aligned with our commitment to equitable pay practices.  

What you need to know

We will be considering applicants as they apply, so please don't delay in submitting your application.

Nestle Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.

If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestle will work with you to ensure full participation.

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