Customer Development Manager Jobs in Charlottesville, VA

Summary :
This position will partner with Bank officers and administrators coordinating deposit sales efforts and obtaining new business development proposals, assisting in opening deposit accounts, assisting with the implementation of Treasury Management services, increasing sales of core bank products and services and growing existing client relationships.
Essential Functions:
• Works closely with the executive management team to lead the generation of new business and treasury & cash management customers for the bank through prospecting, outside calling, networking, and referrals, both internal and external.
• Achieves sales goals through production of business deposits, treasury & cash management, and other banking services offered by commercial banking and segment partners.
• Periodically assist with branch management responsibilities, including supporting daily operations and leadership coverage as needed.
• Builds, develops, and maintains profitable customer relationships by executing an insights sales approach aimed at identifying business practices or needs and recommending solutions that allow for achievement of financial goals and objectives.
• Partners with the commercial banking team to develop and implement sales strategy in order to meet and exceed business objectives, exchange leads and referrals, and conduct joint outside calling activities on prospects.
• Manages the preparation of professional sales presentations on recommended product descriptions, cost/benefit analysis, and supporting pro forma account analysis highlighting recommended products and services that add value to the client/prospect relationship.
• Works closely with Director of Business Development, Treasury Operations, Retail Banking, Commercial Lending and other Banking partners with the onboarding process for new sales, including:
o Coordinating and opening new accounts
o Generating required treasury management documentation
o Collecting authorized signatures from clients
o Coordinating client trainings with client on use of new products and services
o Completing initial internal review and client follow-up to ensure services are working as intended and account analysis charges are correct
o Proactively performing client retention calls on existing depository and/or treasury management clients to identify cross-sell opportunities and to retain client business
o Resolving client problems or requests with other functional areas of the bank
o Referring other cross-sell opportunities (loans, lines and mortgages)
• Actively participates in local business and community functions to enhance brand recognition.
• All employees will be responsible for understanding and complying with the letter and spirit of all government regulations including, but not limited to the Bank Secrecy Act, that apply to the Bank's specific operations.
Requirements
Knowledge, Skills and Abilities:
1. Strong organizational skills and attention to detail are required.
2. Demonstrated ability to profitably sell treasury management services to clients and prospects.
3. Strong consulting skills and the ability to probe and listen to help clarify inquiries plus gather and present data to advance transactions.
4. Proficient problem-solving skills are needed to find solutions to problems that are technically complex and require collection, interpretation and analysis of data from different sources. Situations require proficient product knowledge and operational knowledge of various systems and departments.
5. Advanced personal computer skills are required, including familiarity with utilizing systems for troubleshooting and problem solving.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
This position requires sitting at a computer station for extended periods of time.
Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of work are flexible but should be agreed upon with the employee's supervisor.
Travel:
This position requires occasional travel to client sites, off-site meetings, other ODNB branches and locations, and other business-related outings.
Education and Experience:
• 5+ years in the banking industry strongly preferred
• Associate's degree preferred
Work Authorization/ Security Clearance:
Must be eligible to work in the United States.
AAP/EEO Statement:
Old Dominion National Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ODNB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
ODNB expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ODNB's employees to perform their job duties may result in discipline up to and including discharge.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.