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Customer Development Manager Salary Jobs in Reston, VA

The Customer Development Manager (CDM) is responsible for driving LAL growth by overseeing strategic account planning, co-manage onboarding execution with assigned CTS, and divisional analytics ...

The Customer Development Manager (CDM) is responsible for driving LAL growth by overseeing strategic account planning, co-manage onboarding execution with assigned CTS, and divisional analytics ...

The Customer Development Manager (CDM) is responsible for driving LAL growth by overseeing strategic account planning, co-manage onboarding execution with assigned CTS, and divisional analytics ...

The Customer Development Manager (CDM) is responsible for driving LAL growth by overseeing strategic account planning, co-manage onboarding execution with assigned CTS, and divisional analytics ...

The Customer Development Manager (CDM) is responsible for driving LAL growth by overseeing strategic account planning, co-manage onboarding execution with assigned CTS, and divisional analytics ...

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Showing results 1-20

Customer Development Manager Salary information

See Reston, VA salary details

$11.4K

$94.1K

$192.5K

How much do customer development manager salary jobs pay per year?

As of May 29, 2026, the average yearly pay for customer development manager salary in Reston, VA is $94,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need strong sales acumen, relationship-building abilities, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM systems, data analysis tools, and sales performance software is typically required. Outstanding interpersonal communication, negotiation skills, and strategic thinking set top performers apart in this role. These skills ensure the ability to grow key accounts, drive revenue, and maintain lasting client partnerships in competitive markets.

What are some common challenges faced by Customer Development Managers, and how can they effectively overcome them?

Customer Development Managers often encounter challenges such as balancing the needs of multiple clients, adapting to evolving market trends, and meeting ambitious sales targets. To overcome these, it's essential to develop strong communication and organizational skills, stay updated on industry developments, and collaborate closely with sales, marketing, and product teams. Building long-term relationships with clients and proactively addressing their concerns can also help in achieving success and driving customer growth.

What is the average salary for a Customer Development Manager?

The average salary for a Customer Development Manager varies depending on location, industry, and experience. In the United States, salaries typically range from $70,000 to $120,000 per year, with the median around $90,000. Additional compensation such as bonuses or commissions may also be included, especially in sales-driven industries. Factors such as company size and level of responsibility can further influence the total compensation package.

Do PMs get paid a lot?

Customer Development Managers typically earn competitive salaries that vary based on experience, industry, and location. In general, they are well-compensated compared to entry-level roles, with many earning above average wages for their region. Advanced skills in sales, communication, and strategic planning can lead to higher pay.

What jobs in the US pay $300,000 a year?

In the US, roles such as senior executive positions (e.g., CEO, CFO, COO), specialized medical professionals like surgeons and anesthesiologists, and experienced corporate lawyers often have annual salaries of $300,000 or more. Additionally, high-level roles in finance, technology, and sales, especially with bonuses and stock options, can reach or exceed this compensation level.
What cities near Reston, VA are hiring for Customer Development Manager Salary jobs? Cities near Reston, VA with the most Customer Development Manager Salary job openings:

Customer Development Manager

Brightstar Lottery

Washington, DC โ€ข Remote

$90.75K - $200K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility.ย  Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Overview

We are looking for an experienced Customer development manager in the iLottery presales team to act as an opportunity hunter, relationship builder, and win strategist responsible for driving early-stage opportunity development and leading strategic pursuits.ย 

In this role, you will proactively engage customers before RFPs, gather meaningful intelligence on needs and priorities, and shape win strategies in collaboration with sales, product, technical, and executive teams. You will thus ensure the organization is well-positioned, well-informed, and competitive long before solicitations are released.

Responsibilities
  • Strategic opportunity qualification: identify, monitor, and track opportunities well in advance of formal RFPs; analyze customer priorities, market signals, procurement cycles, and competitive trends.
  • Discovery & Needs assessment: gather and consolidate business intelligence through customer meetings, tradeshows, product demonstrations, industry events, and benchmarking sessions to inform strategy and solution development. Support customer engagement activities such as capability briefings, solution discussions, and product demos to deepen understanding and shape customer perception. Must be willing to travel.
  • Value engineering: qualify opportunities based on customer fit, competitive positioning, required capabilities, and expected ROI; prepare and present disciplined go/no-go recommendations to leadership.
  • Solution Planning and design: facilitate internal communication and alignment across sales, product, technical, and leadership teams to ensure consistent strategy, insight sharing, and competitive positioning that aligns with the prospect Lottery organization's operating model and strategic objectives
  • Cross-functional collaboration: act as the 'voice of the prospect', lead development of win themes, differentiators, and value propositions in partnership with cross-functional teams, ensuring alignment with customer needs and organizational capabilities.ย 
  • Win theme development: provide strategic oversight and direction to proposal writing and design teams; ensure clear messaging, compliant structure, compelling visuals, and high-quality submissions delivered on time.
  • Stakeholder engagement: build relationships with C-suite and senior stakeholders at prospect Lottery organizations to act as a trusted advisor throughout the pre-sales cycle
Success In This Role Will Look Like
  • Increased volume and quality of qualified early-stage opportunities entering the pipeline.
  • Improved win rates through strong customer engagement, early shaping activities, and effective pursuit strategy.
  • Delivery of compliant, high-quality, persuasive proposals that clearly demonstrate value and competitive differentiation.
Qualifications
  • Industry knowledge: deep understanding of ilottery market entry strategies, licensing processes, omnichannel retail solutions, digital-native player experiences, and lottery regulatory environments.
  • Capture Management: demonstrated leadership of proposal writing and design teams; strong understanding of proposal structures, compliance requirements, and competitive positioning.
  • Analytical Prowess: proven analytical skills with experience evaluating customer needs, market trends, benchmarking and competitive landscapes; proficiency in CRM tools, pipeline management, and opportunity qualification frameworks.
  • Experience: 6+ years of experience in customer development, business development, capture management, or strategic pursuit roles; bachelor's degree required or industry experience equivalent.
Success Profile

ย Leading Complexity
Leading People
Leading the Business
Leading Self

#LI-DAK #LI-Remote

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $90,746 - $200,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program.ย  Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses.ย  In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.