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Customer Development Executive Jobs in Ohio (NOW HIRING)

DHL

Director Business Customer Development

Westerville, OH · On-site

$104K - $198K/yr

The Dir Business Customer Development role has a national salary range of $104,000- $198,000. DHL ... Manage executive-level customer relationships for profitability and growth. Hunt for and develop ...

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Customer Development Executive information

See Ohio salary details

$10.5K

$54.7K

How much do customer development executive jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer development executive in Ohio is $53,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,800.00 and $54,200.00 per year, depending on experience, location, and employer.

What is a customer development executive?

A Customer Development Executive is a sales and relationship management professional responsible for identifying new business opportunities, building strong customer relationships, and driving revenue growth for a company. They work closely with clients to understand their needs, propose suitable products or services, and ensure customer satisfaction. Their role often involves market research, setting sales targets, negotiating contracts, and collaborating with internal teams to deliver solutions that meet client requirements.

How does a customer development executive typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Executive plays a key role in bridging the gap between customers and internal teams by regularly collaborating with sales and marketing departments. They gather customer insights, identify growth opportunities, and work closely with marketing to develop tailored campaigns while supporting sales in nurturing leads and closing deals. This cross-functional collaboration ensures that customer needs are understood and met, leading to stronger client relationships and improved business outcomes. Regular meetings, joint planning sessions, and shared KPIs are common practices to align strategies and objectives across teams.

What are the key skills and qualifications needed to thrive as a customer development executive, and why are they important?

A Customer Development Executive needs strong sales acumen, relationship-building abilities, and a relevant degree in business or marketing. Familiarity with CRM software, sales analytics tools, and sometimes certifications in sales methodologies are commonly required. Excellent communication, negotiation, and problem-solving skills help set top performers apart. These competencies ensure the ability to identify opportunities, foster client growth, and drive sustained business success.

What is the difference between Customer Development Executive vs Sales Executive?

AspectCustomer Development ExecutiveSales Executive
Primary FocusBuilding customer relationships, identifying needs, and developing accountsClosing sales, generating revenue, and meeting sales targets
Required SkillsCustomer relationship management, communication, negotiationPersuasion, product knowledge, negotiation
Work EnvironmentClient meetings, account management, market researchSales pitches, client calls, presentations
Common CertificationsCRM certifications, sales trainingSales certifications, product training

The Customer Development Executive primarily focuses on nurturing customer relationships and expanding accounts, while the Sales Executive concentrates on closing sales and achieving revenue targets. Both roles require strong communication and negotiation skills, but their core responsibilities differ in approach and objectives.

What are the most commonly searched types of Customer Development jobs in Ohio?

The most popular types of Customer Development jobs in Ohio are:

What cities in Ohio are hiring for Customer Development Executive jobs?

Cities in Ohio with the most Customer Development Executive job openings:

Customer Development Executive jobs near you

Business Development Executive - Wide Format Printers

Ford Office Technologies

Cleveland, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Ford Office Technologies rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Ford Office Technologies is looking for a dynamic Business Development Executive to drive sales of wide format printers and printing solutions. The ideal candidate will have strong B2B sales experience, excellent relationship-building skills, and a passion for technology-driven solutions. The Business Development Executive is responsible for stimulating company growth by identifying new business opportunities, building client relationships, and increasing revenue. The role involves market research, lead generation, sales strategy development, and maintaining strong relationships with potential and existing clients.
  • Identify and develop new business opportunities through networking and cold calling.
  • Generate leads and convert them into long-term clients.
  • Build and maintain strong relationships with potential and existing clients.
  • Develop and implement effective sales strategies.
  • Conduct market analysis to identify trends and competitor activities.
  • Prepare and deliver presentations, proposals, and sales contracts.
  • Negotiate deals and close sales to achieve targets.
  • Maintain accurate records of sales activities and client interactions using the CRM.
  • Attend industry events, conferences, and networking opportunities.

Ford Office Technologies, Pittsburgh Post-Gazette Top Workplace and Pittsburgh Business Times Best Place to Work, is the area's largest independent full-line authorized provider of the industry's top four manufacturers for copier, printer, and multi-function product (MFP) technology - Canon, Konica Minolta, Kyocera and Lanier (Ricoh). Since opening in 1991, Ford Office Technologies has been focused on delivering the area's best products and services available in the industry. Our family owned and operated business, headquartered in Connellsville, Pennsylvania, is continually evolving and growing to meet the ever-expanding needs of our customers. From data management to IT services, our main goal is to ensure that our customers' businesses run smoothly and efficiently with an established company that they can trust. We currently support clients in Pennsylvania, Maryland, West Virginia, and Ohio. Our growth also incorporates expanding our reach, with offices in Pittsburgh, Hermitage, Erie, Monroeville and most recently our Niles, OH location.
Requirements
  • Bachelor's degree in business, marketing, sales, or related field experience.
  • Knowledge of wide format printers a plus.
  • Proven experience in sales or business development.
  • Strong communication and interpersonal skills.
  • Excellent negotiation and persuasion abilities.
  • Solid analytical and problem-solving skills.
  • Ability to work independently and meet sales targets.
  • Proficiency in CRM software and Microsoft Office.
  • Good time management and organizational skills.

In Return We Offer
  • 401(k) with company match
  • Bereavement Leave
  • Vacation Benefits
  • Holidays
  • Medical, Dental, and Vision Care Insurance
  • Life Insurance - both company paid and additional coverage.
  • Voluntary Short-Term and Long-Term Disability Insurance
  • Voluntary Policies for additional insurance to cover accident, cancer, critical illness, or injury.
  • CDA Scholarship Foundation

What Ford Office Technologies employees say

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