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Customer Development Executive Jobs in California

Collabera

Business Development executive

San Jose, CA · On-site

Communicate with clients and customers to determine their needs or requirements. Develop, design ... Business Development Forecasting Work stream Analysis/Optimization Supporting TSPM Organization at ...

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Customer Development Executive information

See California salary details

$10.9K

$56.7K

How much do customer development executive jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer development executive in California is $55,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $56,300.00 per year, depending on experience, location, and employer.

What is a customer development executive?

A Customer Development Executive is a sales and relationship management professional responsible for identifying new business opportunities, building strong customer relationships, and driving revenue growth for a company. They work closely with clients to understand their needs, propose suitable products or services, and ensure customer satisfaction. Their role often involves market research, setting sales targets, negotiating contracts, and collaborating with internal teams to deliver solutions that meet client requirements.

How does a customer development executive typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Executive plays a key role in bridging the gap between customers and internal teams by regularly collaborating with sales and marketing departments. They gather customer insights, identify growth opportunities, and work closely with marketing to develop tailored campaigns while supporting sales in nurturing leads and closing deals. This cross-functional collaboration ensures that customer needs are understood and met, leading to stronger client relationships and improved business outcomes. Regular meetings, joint planning sessions, and shared KPIs are common practices to align strategies and objectives across teams.

What are the key skills and qualifications needed to thrive as a customer development executive, and why are they important?

A Customer Development Executive needs strong sales acumen, relationship-building abilities, and a relevant degree in business or marketing. Familiarity with CRM software, sales analytics tools, and sometimes certifications in sales methodologies are commonly required. Excellent communication, negotiation, and problem-solving skills help set top performers apart. These competencies ensure the ability to identify opportunities, foster client growth, and drive sustained business success.

What is the difference between Customer Development Executive vs Sales Executive?

AspectCustomer Development ExecutiveSales Executive
Primary FocusBuilding customer relationships, identifying needs, and developing accountsClosing sales, generating revenue, and meeting sales targets
Required SkillsCustomer relationship management, communication, negotiationPersuasion, product knowledge, negotiation
Work EnvironmentClient meetings, account management, market researchSales pitches, client calls, presentations
Common CertificationsCRM certifications, sales trainingSales certifications, product training

The Customer Development Executive primarily focuses on nurturing customer relationships and expanding accounts, while the Sales Executive concentrates on closing sales and achieving revenue targets. Both roles require strong communication and negotiation skills, but their core responsibilities differ in approach and objectives.

What are the most commonly searched types of Customer Development jobs in California?

The most popular types of Customer Development jobs in California are:

What cities in California are hiring for Customer Development Executive jobs?

Cities in California with the most Customer Development Executive job openings:

Customer Development Executive jobs near you
Infographic showing various Customer Development Executive job openings in California as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $55,545 per year, or $26.7 per hour.

Statewide Business Development Executive

Liberty Behavioral & Community Services, Inc.

Los Angeles, CA • On-site

$200K - $280K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Key responsibilities

  • Design and execute a statewide referral strategy to meet monthly client intake targets.

  • Manage Regional Directors and oversee Business Development Liaisons to ensure effective territory management and client acquisition.

  • Build and maintain relationships with referral partners, including Regional Centers, pediatric groups, and insurers, and represent the company at conferences.

Job description

Role Overview

The Statewide Business Development Executive is responsible for adding 100+ new ABA clients per month across California. This leader manages a tiered team of Regional Directors and BD Liaisons, driving referrals from Regional Centers, pediatrician offices, and insurance preferred provider lists. Success is measured by monthly client starts, retention beyond 60 days, and profitable revenue growth.

Location: California (Remote with extensive travel to all 20+ offices and key referral sites)

Direct Reports: 3–4 Regional Business Development Directors

Indirect Reports: 10–12 Business Development Liaisons

Key Responsibilities

1. Strategy & Execution

  • Design and execute a statewide referral strategy to meet monthly intake targets (100+ new clients).
  • Prioritize territories based on population density, Regional Center activity, and payer contracts.
  • Align BD efforts with clinical capacity to avoid over-promising or under-delivering.

2. Team Leadership (Tiered Structure)

  • Manage Regional BD Directors (3–4): Set quotas, review weekly pipelines, and coach on territory management.
  • Oversee BD Liaisons indirectly via Regional Directors: Ensure each liaison manages 8–10 pediatrician offices and 2–3 Regional Centers effectively.
  • Implement a standardized commission and retention bonus plan (e.g., pay for client start + 60-day stay bonus)

3. Referral Partner Relationships

  • Build executive-level relationships with Regional Center Executive Directors and large pediatric groups (e.g., CHLA, Sutter, Stanford Children's).
  • Negotiate Preferred Provider List (PPL) placements with major insurers (Anthem, Aetna, HealthNet, Medi-Cal plans).
  • Represent the company at statewide ABA and pediatric conferences.

4. Performance Management

  • Track and report weekly KPIs per region:
  • Referrals generated
  • Client starts
  • 60-day retention rate (target >85%)
  • Conversion rate (referral → authorization → start)
  • Identify underperforming regions and deploy remediation plans.

5. Financial Accountability

  •  Own the statewide BD budget (travel, marketing collateral, events, commissions).
  • Work with FP&A to forecast client starts and associated revenue.
  • Ensure commission accruals are accurate and paid on time.

Requirements

Qualifications

Category Requirements

  • Experience 7+ years in healthcare business development, with 3+ years managing multi-site teams. ABA or behavioral health strongly preferred.
  • Education bachelor's degree required (Business, Marketing, or Healthcare Admin). MBA preferred.
  • California Knowledge Deep understanding of California's Regional Center system (21 centers), Medi-Cal BHT benefit, and major payer networks.
  • Track Record Proven ability to add 50–100+ clients per month across a large geography.
  • Tech Skills Proficiency with CRM (Salesforce/HubSpot) and practice management systems (Central Reach, Raintree, ABA Matrix).
  • Travel Willingness to travel up to 50% across California.

Reporting Cadence

  • To CEO Weekly Flash Report (client starts, revenue, risks)
  • To Finance Monthly commission accruals and forecast
  • To Ops Weekly intake vs. clinical capacity match.

Success Metrics (First 12 Months)

  • Metric Target
  • Monthly client starts (statewide) 100+
  • 60-day retention rate >85%
  • Referral-to-authorization conversion >40%
  • Regional Director retention >90%
  • BD Liaison turnover <25% annually.

CEO

│

└── Statewide BD Executive (THIS ROLE)

├── Regional BD Director – North (4 offices)

│ └── 2–3 BD Liaisons

├── Regional BD Director – Central (5 offices)

│ └── 2–3 BD Liaisons

├── Regional BD Director – SoCal (7 offices)

│ └── 3–4 BD Liaisons

└── Regional BD Director – Inland Empire (3 offices)

└── 1–2 BD Liaisons

Benefits

Compensation Structure

Component Details

Base Salary $140,000 – $180,000 (depending on experience)

Commission 10–15% of first-month collections for all clients started in territory, capped or uncapped based on model

Retention Bonus $50–$100 per client who stays >60 days (paid monthly)

Annual Bonus 20–30% of base for hitting statewide intake and revenue targets

Total OTE $200,000 – $280,000.

Full Time Employees are eligible for:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Life insurance
    • Vision insurance