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Customer Delivery Manager Jobs in Michigan (NOW HIRING)

Scigon Solutions

Technical Delivery Manager

Ann Arbor, MI · On-site

$71K - $95K/yr

Technical Delivery Manager Salary: $71,250-95,000 Skills: * 5 years of IT industry experience * 1-3 ... Oversee client/customer/vendor relations to ensure that service expectations are met or exceeded

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Thrive

Client Delivery Manager

Holland, MI · On-site

$90 - $120/hr

Our corporate culture, engineering talent, customer-centric approach, and focus upon "next ... Position Overview The Client Delivery Manager (CDM) is a customer-facing role responsible for ...

Navtech, Inc.

Project Delivery Manager

Lansing, MI · On-site

$99K - $118K/yr

... customer-driven solutions for a statewide child support program. Supports top management in ... Delivery lead, Project Management Professional (PMP), Child Support Enforcement Functional ...

Stem Xpert

IT Delivery Manager

Detroit, MI · On-site

$94K - $115K/yr

Serve as Delivery Manager for Key and complex Treasury and Investment Accounting initiatives. This ... On-Time, On-Budget, With Quality and Customer Satisfaction. This role will provide hands on ...

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Customer Delivery Manager information

See Michigan salary details

$44K

$82.3K

$111.6K

How much do customer delivery manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer delivery manager in Michigan is $82,256.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $104,600.00 per year, depending on experience, location, and employer.

What is a customer delivery manager?

Customer Delivery Managers are professionals responsible for ensuring that products or services are delivered to clients efficiently and to the agreed standards. They serve as the main point of contact between the customer and the company during the delivery process, managing project timelines, resolving issues, and ensuring customer satisfaction. Their role often involves coordinating with various internal teams, tracking progress, and proactively addressing any obstacles to meet client expectations. Customer Delivery Managers play a crucial role in building long-term relationships with clients by providing a seamless delivery experience.

How does a customer delivery manager typically collaborate with cross-functional teams to ensure successful project outcomes?

Customer Delivery Managers work closely with teams across the organization, such as sales, product development, and support, to ensure projects are delivered on time and meet client expectations. They often serve as the main point of contact between the customer and internal teams, facilitating regular status updates and aligning resources as needed. This role requires strong communication and organizational skills, as well as the ability to manage competing priorities and resolve issues quickly. Effective collaboration is key to fostering client satisfaction and driving long-term business success.

What are the key skills and qualifications needed to thrive as a customer delivery manager, and why are they important?

To thrive as a Customer Delivery Manager, you need expertise in project management, client relationship building, and a solid understanding of service delivery frameworks, often backed by a bachelor's degree in business or a related field. Familiarity with tools like CRM platforms, project management software (e.g., Jira, Asana), and ITIL certification is highly beneficial. Strong communication, problem-solving, and leadership skills set standout professionals apart in this role. These abilities are crucial for ensuring seamless project delivery, managing client expectations, and driving customer satisfaction.

What is the difference between Customer Delivery Manager vs Customer Service Representative?

AspectCustomer Delivery ManagerCustomer Service Representative
Primary RoleOversees delivery of products/services to customers, manages delivery teams, ensures timely and quality deliveryHandles customer inquiries, provides support, resolves issues related to products/services
Required SkillsProject management, logistics, communication, leadershipCommunication, problem-solving, product knowledge, empathy
Work EnvironmentField and office-based, often in logistics or operations departmentsCall centers, retail, or office settings
Common CertificationsProject management certifications (e.g., PMP), logistics certificationsCustomer service certifications, CRM training

The Customer Delivery Manager focuses on coordinating and managing the delivery process to ensure customer satisfaction, often requiring project management skills. In contrast, the Customer Service Representative primarily interacts directly with customers to address inquiries and resolve issues. Both roles are essential in customer experience but differ in scope, responsibilities, and required skills.

What are popular job titles related to Customer Delivery Manager jobs in Michigan?

For Customer Delivery Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Customer Delivery Manager jobs in Michigan look for?

The top searched job categories for Customer Delivery Manager jobs in Michigan are:

What cities in Michigan are hiring for Customer Delivery Manager jobs?

Cities in Michigan with the most Customer Delivery Manager job openings:

Customer Delivery Manager jobs near you
Infographic showing various Customer Delivery Manager job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,256 per year, or $39.5 per hour.

Delivery Manager

Reyes Holdings | Our Culture

New Hudson, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Reyes Holdings rating

7.8

Company rating: 7.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

109th of 443 rated food and drinks producers

Job description

Responsibilities

Join the leading beverage provider, Reyes Coca-Cola Bottling!

  • Shift: Full Time, 7am start
  • Benefits: Medical, Dental, Vision, 401K Match, PTO, Education Reimbursement

If you enjoy our products, you'll really enjoy being a part of our team!

Position responsibilities: 

  • The Delivery Manager is responsible for managing the operation and maintenance of motor vehicles and equipment

  • This role will manage key operating performance indicators including offload rates as well as managing performance to budget and meeting financial goals

  • You will establish and maintain positive customer relationships by providing oversight to route planning to meet customer needs 

  • This role will also need to partner with human resources to ensure appropriate staffing levels throughout the year in order to foster a work environment with maximized employee involvement

  • The Delivery Manager will provide development to supervisory and driver staff, and potentially lead various committees, such as quality and safety

  • Other duties as assigned 

Qualifications

RequiredEducation and Experience: 

  • Bachelor's Degree with 5 plus years of related experience and 2 plus years of management experience or High School Diploma or General Education Degree with 8 plus years of related experience and 4 plus years of management experience  

Preferred Education and Experience: 

  • Master's Degree  

Essential Information for Our EmployeesAt the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees, and our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Company policy prohibits discrimination and harassment against any applicant or employee based on any status or basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Please note, if you are an employee in the US moving from one position to another, you may be subject to additional background screening based on the requirements of the new role.Employment Type: FULL_TIME

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