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Customer Delivery Manager Jobs in California (NOW HIRING)

Axle Health

Founding Delivery Manager

Santa Monica, CA · On-site

$150K - $180K/yr

About You - The Role Axle Health is hiring our Founding Delivery Manager to own the core of our ... You're comfortable taking the lead with customers, the one configuring the platform, and the one ...

Orion Health

Service Delivery Manager

Santa Monica, CA · On-site

We are an energetic, vibrant, adventurous global company; we have staff, offices, and customers all ... About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion ...

Orion Health

Service Delivery Manager

Santa Monica, CA · On-site

We are an energetic, vibrant, adventurous global company; we have staff, offices, and customers all ... About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion ...

Craft

Warehouse & Delivery Manager

Hayward, CA · On-site

The Role Hayward, CA As our Warehouse & Delivery Manager , you are the bridge between strategy and ... customer service are everyone's responsibility. Ideal Experience: * Multi-Unit Operational ...

Clean Harbors

Service Delivery Manager

San Diego, CA · On-site

$127K/yr

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily ... Meet with customers periodically to discuss needs * Increase sales portfolio by identifying ...

CleanHarbors

Service Delivery Manager

San Diego, CA

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily ... Excellent customer service skills * Excellent organization and attention to detail * Perform ...

Clean Harbors

Service Delivery Manager

San Diego, CA · On-site

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily ... Excellent customer service skills * Excellent organization and attention to detail * Perform ...

Kaav Inc

Senior Delivery Manager

San Francisco, CA · On-site

This is a critical role responsible for the end-to-end delivery of complex, high-impact projects that define our customer's journey--from identity and account management to the final purchase and ...

Axos Bank

AVP, Technical Delivery Manager

San Diego, CA · On-site

$105K - $135K/yr

The AVP will lead and manage Technical Delivery Managers and Scrum Masters. Responsibilities: * Own ... customers. Axos Financial is our holding company and is publicly traded on the New York Stock ...

Axos Bank

AVP, Technical Delivery Manager

San Diego, CA · Hybrid

$105K - $135K/yr

The AVP will lead and manage Technical Delivery Managers and Scrum Masters. Responsibilities: * Own ... customers. Axos Financial is our holding company and is publicly traded on the New York Stock ...

Amat

Materials Delivery Manager

Santa Clara, CA · On-site

$101K - $139K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... Minimum 3 years of experience in material delivery management in a fast-paced high complexity, low ...

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Showing results 21-40

All JobsCustomer Delivery JobsCustomer Delivery Manager JobsCustomer Delivery Manager Jobs in California

Customer Delivery Manager information

See California salary details

$49.8K

$93.1K

$126.3K

How much do customer delivery manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer delivery manager in California is $93,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $118,400.00 per year, depending on experience, location, and employer.

What is a customer delivery manager?

Customer Delivery Managers are professionals responsible for ensuring that products or services are delivered to clients efficiently and to the agreed standards. They serve as the main point of contact between the customer and the company during the delivery process, managing project timelines, resolving issues, and ensuring customer satisfaction. Their role often involves coordinating with various internal teams, tracking progress, and proactively addressing any obstacles to meet client expectations. Customer Delivery Managers play a crucial role in building long-term relationships with clients by providing a seamless delivery experience.

How does a customer delivery manager typically collaborate with cross-functional teams to ensure successful project outcomes?

Customer Delivery Managers work closely with teams across the organization, such as sales, product development, and support, to ensure projects are delivered on time and meet client expectations. They often serve as the main point of contact between the customer and internal teams, facilitating regular status updates and aligning resources as needed. This role requires strong communication and organizational skills, as well as the ability to manage competing priorities and resolve issues quickly. Effective collaboration is key to fostering client satisfaction and driving long-term business success.

What are the key skills and qualifications needed to thrive as a customer delivery manager, and why are they important?

To thrive as a Customer Delivery Manager, you need expertise in project management, client relationship building, and a solid understanding of service delivery frameworks, often backed by a bachelor's degree in business or a related field. Familiarity with tools like CRM platforms, project management software (e.g., Jira, Asana), and ITIL certification is highly beneficial. Strong communication, problem-solving, and leadership skills set standout professionals apart in this role. These abilities are crucial for ensuring seamless project delivery, managing client expectations, and driving customer satisfaction.

What is the difference between Customer Delivery Manager vs Customer Service Representative?

AspectCustomer Delivery ManagerCustomer Service Representative
Primary RoleOversees delivery of products/services to customers, manages delivery teams, ensures timely and quality deliveryHandles customer inquiries, provides support, resolves issues related to products/services
Required SkillsProject management, logistics, communication, leadershipCommunication, problem-solving, product knowledge, empathy
Work EnvironmentField and office-based, often in logistics or operations departmentsCall centers, retail, or office settings
Common CertificationsProject management certifications (e.g., PMP), logistics certificationsCustomer service certifications, CRM training

The Customer Delivery Manager focuses on coordinating and managing the delivery process to ensure customer satisfaction, often requiring project management skills. In contrast, the Customer Service Representative primarily interacts directly with customers to address inquiries and resolve issues. Both roles are essential in customer experience but differ in scope, responsibilities, and required skills.

What are the most commonly searched types of Customer Delivery jobs in California?

The most popular types of Customer Delivery jobs in California are:

What are popular job titles related to Customer Delivery Manager jobs in California?

For Customer Delivery Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Delivery Manager jobs in California look for?

The top searched job categories for Customer Delivery Manager jobs in California are:

What cities in California are hiring for Customer Delivery Manager jobs?

Cities in California with the most Customer Delivery Manager job openings:

Customer Delivery Manager jobs near you
Infographic showing various Customer Delivery Manager job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $93,139 per year, or $44.8 per hour.

Founding Delivery Manager

Axle Health

Santa Monica, CA • On-site

$150K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

About Us
Axle Health builds AI scheduling and workforce management software to empower in-home healthcare providers to deliver exceptional, personalized care right where patients feel most comfortable-at home.
Some of the biggest providers in the country use our software (like Cityblock Health and U Penn Health System) to improve the utilization of their field teams by 17%+, and automate the operational burden of scheduling and dispatching.
Our platform includes proprietary logistics algorithms to optimize scheduling, a mobile app for field staff, an operations dashboard for office teams, engagement and booking tools for patients, and a wide range of integrations and external APIs for modular access.
We're a team of top-tier engineers and operators, backed by $14m from top investors such as Y Combinator, Pear VC, and F-Prime, applying our intellect and logistics experience to upend how home healthcare is delivered.
About You - The Role
Axle Health is hiring our Founding Delivery Manager to own the core of our customer implementation journey. We're building AI-powered scheduling and workforce management software for home health organizations, and getting our customers live, configured, and seeing value is one of the most important problems in the business. This role reports to our Head of Professional Services and owns implementation end to end: translating customer requirements into a configured, tested, launch-ready product, without a fully built process or operations team behind you.
The ideal candidate is a hands-on operator who thrives in ambiguity and wants full ownership of a complex, high-stakes build. You're comfortable taking the lead with customers, the one configuring the platform, and the one making the call on priority tradeoffs when something doesn't go to plan. You think like a product owner as much as a delivery owner, and you're energized by building your own systems and structure where none exist yet, not by being handed someone else's playbook.
You've owned complex, ambiguous implementations end to end before, in a B2B SaaS environment, and you know what it takes to get a customer from signed to live without losing the thread on requirements along the way. Most importantly, you're excited to build the foundation of a delivery function at a fast-growing Series A startup.
What You'll Do
  • Requirements and Workflow Translation: Partner directly with customers to uncover, document, and improve their operational workflows, translating them into clear configuration and integration requirements, the foundation everything downstream depends on
  • Project and Timeline Management: Own the overall implementation timeline and milestones, keeping work sequenced, on track, and visible to customers and internal stakeholders throughout the build, while tracking dependencies across concurrent implementations
  • Account Configuration: Build out the customer's environment to match those requirements, making product ownership tradeoffs on backlog and priority as issues surface
  • Integration Scoping and Sequencing: Define technical integration requirements and sequence build work against dependencies so nothing blocks go live at the last minute
  • Testing and Validation: Design and run UAT so issues surface before go live, not after
  • Go-Live Readiness: Own the go or no go checklist and drive it to completion
  • Customer Stakeholder Management: Serve as the customer's primary implementation point of contact throughout the build, keeping them informed and aligned
  • Cross-Functional Handoffs: Partner with Sales, Product, and Engineering to keep implementation relevant context flowing in both directions, flagging early where product gaps could block go live
  • Self-Service Identification: Spot recurring configuration patterns that currently require engineering support, and translate them into enhancement requests that move implementation toward self-service over time
Requirements
Must Haves
  • 7+ years in business analysis, product management, and/or technical project management in a B2B SaaS implementation or services environment - with demonstrated ownership of complex, ambiguous builds end to end
  • Comfortable being the single accountable owner of an implementation from requirements through go live - without a project manager or team behind you
  • Experience managing timelines, dependencies, and shared resources across multiple concurrent implementations at once - comfortable keeping several builds moving in parallel without one blocking another
  • Strong instincts for digging into what a customer actually needs - able to turn ambiguous customer conversations into clear, buildable configuration and integration specs
  • Hands on comfort actually configuring the platform, not just overseeing others who configure it
  • Demonstrated product thinking - has made or influenced backlog and priority tradeoffs during a live implementation, not just followed a project plan someone else wrote
  • Strong stakeholder management with both technical and non-technical customer contacts under go live pressure
  • Prior experience in an early or growth stage startup
Nice to Haves
  • SQL experience, including writing queries that pull, join, and aggregate data across multiple relational sources
  • Healthcare, logistics, workforce management, or field operations vertical experience
  • Experience building UAT and testing frameworks from scratch
  • Exposure to EHR or complex third-party integrations
  • Comfortable using AI tools to accelerate documentation, configuration, or troubleshooting
What We Offer
In addition to offering a competitive salary and equity, we want to ensure every team member has the tools they need to work to the best of their ability. To that end...
We are committed to your Ownership:
  • We cultivate an environment where team members feel ownership over the work they do. Everyone in an organization has big ideas and we want to hear them and implement them.
  • All of our employees have equity compensation. We want you to benefit from all the hard work you do in helping patients and catalyzing this shift in healthcare.

We are committed to your Wellness:
  • Medical, Dental, Vision
  • 401k plan
  • Flexible PTO and sick days
  • Commuter benefits
  • Santa Monica HQ with 180 degree beach views and daily catered lunches

We are committed to your Growth:
  • Fast paced work environment geared towards professional growth
  • Get the chance to move roles within the organization to learn new skills and continue to make an impact

We are committed to building Community:
  • Monthly team events, dinners, & happy hours
  • Special team outings - some past events have included: yacht cruises, visits to Universal Studios, Magic Castle, and Vegas

Apply