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Customer Coordinator Jobs in Springfield, VA (NOW HIRING)

The Building People

Amenity Services Coordinator

Washington, DC ยท On-site

$22.25 - $28.25/hr

The incumbent will be responsible for supporting the planning, integration, and customer coordination of services and amenities used by building occupants. Responsibilities: Tasks will include but ...

Akraya Inc.

Service Contract Coordinator : 26-02515

VA ยท On-site +1

$30 - $33/hr

Service Contract Coordination (Expert), Service Scoping & Case Management (Advanced), Document Preparation & Administration (Advanced), Salesforce CRM (Advanced), Stakeholder & Customer Coordination ...

Electronic Security Services, Inc. (ESSI)

Be Seen First

Customer Service / Client Services & Administrative Coordinator

Upper Marlboro, MD ยท On-site

$18 - $25/hr

Serve as a coordination hub between customers, operations, technicians, sales, and accounting * Review, update, and maintain work orders, service tickets, customer records, and databases with a high ...

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Showing results 21-40

All JobsCustomer JobsCustomer Coordinator JobsCustomer Coordinator Jobs in Springfield, VA

Customer Coordinator information

See Springfield, VA salary details

$13

$21

$29

How much do customer coordinator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer coordinator in Springfield, VA is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.61 per hour, depending on experience, location, and employer.

What is a customer coordinator?

Customer Coordinators are professionals who serve as the main point of contact between a company and its clients. They handle customer inquiries, resolve issues, process orders, and ensure that clients receive high-quality service throughout their experience. Their responsibilities often include managing communication, coordinating with internal teams to address client needs, and maintaining detailed records of customer interactions. Customer Coordinators play a key role in ensuring customer satisfaction and building strong business relationships.

What are the key skills and qualifications needed to thrive as a customer coordinator?

To thrive as a Customer Coordinator, you need strong organizational abilities, attention to detail, and experience in customer service or administrative roles, often supported by a relevant diploma or degree. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving skills, and a proactive attitude help build lasting relationships and resolve issues efficiently. These competencies ensure smooth operations, high customer satisfaction, and effective coordination between clients and internal teams.

What are some common challenges faced by customer coordinators and how can they be managed effectively?

Customer Coordinators often juggle multiple client requests, tight deadlines, and communication between different departments. Managing competing priorities can be challenging, but effective organization, clear communication, and a proactive approach to problem-solving help ensure customer satisfaction. Building strong relationships with both customers and internal teams is key to resolving issues quickly and maintaining smooth operations. Utilizing customer relationship management (CRM) tools and staying adaptable to changing situations can make the role more manageable and rewarding.

What is the difference between Customer Coordinator vs Customer Service Representative?

AspectCustomer CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate degree
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, office support
Employer & Industry UsageUsed across various industries including retail, healthcare, and logisticsCommon in retail, telecommunications, and service industries
Comparison Search IntentUnderstanding coordination and project management aspectsFocus on direct customer interaction and support

The main difference between a Customer Coordinator and a Customer Service Representative lies in their roles. Customer Coordinators often handle client relationships, coordinate services, and manage projects, requiring organizational skills. Customer Service Representatives primarily focus on assisting customers, answering inquiries, and resolving issues. Both roles require strong communication skills and are vital in customer-facing industries, but their responsibilities and work environments differ.

Is a customer coordinator an entry level position?

A customer coordinator position is often considered entry level, suitable for individuals with basic communication and organizational skills. Many roles require minimal prior experience, though some may prefer familiarity with customer service tools or software. Advancement typically depends on performance and additional training.

What are the top 3 skills for customer coordinator?

A customer coordinator needs strong communication skills to effectively interact with clients and team members, organizational abilities to manage multiple tasks and schedules, and problem-solving skills to address customer issues efficiently. Proficiency with customer management software and a customer-focused attitude are also important for success in this role.

What does a customer coordinator do?

A customer coordinator manages communication between a company and its customers, ensuring their needs are met and issues are resolved efficiently. They handle inquiries, process orders, coordinate with other departments, and may use customer relationship management (CRM) software to track interactions. Strong communication and organizational skills are essential for this role.

What are the most commonly searched types of Customer jobs in Springfield, VA?

The most popular types of Customer jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Customer Coordinator jobs?

Cities near Springfield, VA with the most Customer Coordinator job openings:

Customer Coordinator jobs near you

Customer Service Coordinator - Travel Support

Enchanted Horizons Travel

Newington, VA โ€ข On-site, Remote

$20 - $26/hr

Full-time, Part-time

Posted 9 days ago

Job description

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

  • Communicate with clients regarding travel inquiries and requests

  • Provide guidance on travel options, timelines, and next steps

  • Support reservation coordination and follow-up communication

  • Ensure accuracy of client information and travel details

  • Deliver high-quality service with professionalism and care

  • Follow company processes and service standards

Qualifications

  • Excellent written and verbal communication skills

  • Strong organization and time-management abilities

  • Self-motivated and comfortable working remotely

  • Detail-oriented and customer-focused mindset

  • Customer service, administrative, or hospitality experience preferred

  • Interest in travel is beneficial

What We Offer

  • Comprehensive training and ongoing mentorship

  • Flexible remote work options

  • Part-time or full-time opportunities

  • Career growth within the travel industry

  • Positive, team-oriented culture๏ปฟ

Apply