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Customer Coordinator Jobs in Reston, VA (NOW HIRING)

Jushi USA

Customer Care Coordinator

Alexandria, VA · On-site

$18/hr

Customer Care Coordinator Want to make a meaningful difference in people's lives while earning a competitive salary? At Jushi Holdings Inc., we are shaping the future of the cannabis industry, the ...

Jushi USA

Customer Care Coordinator

Woodbridge, VA · On-site

$17.75 - $23.25/hr

Customer Care Coordinator Want to make a meaningful difference in people's lives while earning a competitive salary? At Jushi Holdings Inc., we are shaping the future of the cannabis industry, the ...

CPJ Recruitment

Customer Care Coordinator

Washington, DC · On-site

$20.50 - $26.50/hr

About the job Customer Care Coordinator We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and ...

Flagship Carwash

Customer Experience Coordinator

Herndon, VA · On-site

$18.50 - $24.25/hr

Customer Experience Coordinator FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time (varies based on business needs) LOCATION: Regional HQ Office REPORTS TO: Director of Operations DIRECT ...

Flagship Car Wash

Customer Experience Coordinator

Herndon, VA · On-site

$18.50 - $24.25/hr

Customer Experience Coordinator FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time (varies based on business needs) LOCATION: Regional HQ Office REPORTS TO: Director of Operations DIRECT ...

Jushi

Customer Care Coordinator

Woodbridge, VA · On-site

$18/hr

As the Customer Care Coordinator, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Coordinator is primarily responsible for ...

Jushi

Customer Care Coordinator

Woodbridge, VA · On-site

$18/hr

As the Customer Care Coordinator, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Coordinator is primarily responsible for ...

Jushi

Customer Care Coordinator

Alexandria, VA · On-site

$18/hr

As the Customer Care Coordinator, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Coordinator is primarily responsible for ...

Jushi

Customer Care Coordinator

Woodbridge, VA

$18/hr

As the Customer Care Coordinator, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Coordinator is primarily responsible for ...

Microbac

Customer Relationship Coordinator

Sterling, VA · On-site

$20.18 - $24.85/hr

Customer Relationship Coordinators engage in a variety of client centered tasks such as greeting clients, addressing and routing client questions and concerns, partnering with management and ...

NextCar

CUSTOMER SERVICE COORDINATOR

Rockville, MD

$18 - $20/hr

Description NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are ...

NextCar

CUSTOMER SERVICE COORDINATOR

Rockville, MD · On-site

$18 - $20/hr

NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for ...

NextCar

CUSTOMER SERVICE COORDINATOR

Gaithersburg, MD · On-site

$18 - $20/hr

NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for ...

C&S Elite Getaways

Customer Care Coordinator

Washington, DC · Remote

$20.50 - $26.50/hr

In this role, you will assist clients with coordination, updates, and general support, helping ... Customer service experience is a plus * Organized and dependable  * Comfortable working remotely ...

NextCar Rental

CUSTOMER SERVICE COORDINATOR

Rockville, MD · On-site

$18 - $20/hr

NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for ...

NextCar

CUSTOMER SERVICE COORDINATOR

Gaithersburg, MD

$18 - $20/hr

Description NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are ...

NextCar

CUSTOMER SERVICE COORDINATOR

Rockville, MD · On-site

$18 - $20/hr

Description NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are ...

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All JobsCustomer JobsCustomer Coordinator JobsCustomer Coordinator Jobs in Reston, VA

Customer Coordinator information

See Reston, VA salary details

$13

$21

$29

How much do customer coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer coordinator in Reston, VA is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.51 per hour, depending on experience, location, and employer.

What is a customer coordinator?

Customer Coordinators are professionals who serve as the main point of contact between a company and its clients. They handle customer inquiries, resolve issues, process orders, and ensure that clients receive high-quality service throughout their experience. Their responsibilities often include managing communication, coordinating with internal teams to address client needs, and maintaining detailed records of customer interactions. Customer Coordinators play a key role in ensuring customer satisfaction and building strong business relationships.

What are the key skills and qualifications needed to thrive as a customer coordinator?

To thrive as a Customer Coordinator, you need strong organizational abilities, attention to detail, and experience in customer service or administrative roles, often supported by a relevant diploma or degree. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving skills, and a proactive attitude help build lasting relationships and resolve issues efficiently. These competencies ensure smooth operations, high customer satisfaction, and effective coordination between clients and internal teams.

What are some common challenges faced by customer coordinators and how can they be managed effectively?

Customer Coordinators often juggle multiple client requests, tight deadlines, and communication between different departments. Managing competing priorities can be challenging, but effective organization, clear communication, and a proactive approach to problem-solving help ensure customer satisfaction. Building strong relationships with both customers and internal teams is key to resolving issues quickly and maintaining smooth operations. Utilizing customer relationship management (CRM) tools and staying adaptable to changing situations can make the role more manageable and rewarding.

What is the difference between Customer Coordinator vs Customer Service Representative?

AspectCustomer CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate degree
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, office support
Employer & Industry UsageUsed across various industries including retail, healthcare, and logisticsCommon in retail, telecommunications, and service industries
Comparison Search IntentUnderstanding coordination and project management aspectsFocus on direct customer interaction and support

The main difference between a Customer Coordinator and a Customer Service Representative lies in their roles. Customer Coordinators often handle client relationships, coordinate services, and manage projects, requiring organizational skills. Customer Service Representatives primarily focus on assisting customers, answering inquiries, and resolving issues. Both roles require strong communication skills and are vital in customer-facing industries, but their responsibilities and work environments differ.

What are the most commonly searched types of Customer jobs in Reston, VA? The most popular types of Customer jobs in Reston, VA are:
What cities near Reston, VA are hiring for Customer Coordinator jobs? Cities near Reston, VA with the most Customer Coordinator job openings:
Customer Coordinator jobs near you
Infographic showing various Customer Coordinator job openings in Reston, VA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,871 per year, or $21.1 per hour.

Customer Service Coordinator

ServiceMaster NCR

Alexandria, VA • On-site

Other

Re-posted 26 days ago

Job description

Salary: $40k - $50K starting salary

ServiceMaster NCR has been a leader in disaster response services in the DC Metro area for over 38 years. We specialize in water damage restoration, mold remediation, hoarding and bio-hazard cleanup, and more. If you are looking for a role within a collaborative and supportive work environment, apply today!


We are seeking a proactive and detail-oriented Service Coordinator to join our team. The Service Coordinator will be responsible for managing jobs throughout the restoration and reconstruction process, ensuring timely and accurate communication with customers, insurance agents, and internal team members.


Location: On-Site - Alexandria, VA


Fast Interview and Hiring Process.


Job Description

As the first point of contact for all incoming calls, the Service Coordinator is responsible for speaking with the customer, ongoing customer follow-up, handling service complaints, logistics of dispatching field personnel to jobs while ensuring that job task deadlines are met. The Service Coordinator will be responsible for daily follow-up to ensure that all required documentation, estimates, and procedures are followed according to required program guidelines.


Responsibilities include:

  • Answering customer calls and addressing their inquiries
  • Scheduling and assigning technicians for service appointments and estimates
  • Learning and understanding theclaims flow process Water Mitigation, Mold Remediation, Reconstruction, and other work
  • Manages data entry for each claim from the First Notice of Loss through to the completion of the jobin the CRM system
  • Daily review ofcompliancetasksand alljob tasks are completed on time
  • Monitor and update jobs inthe required operating systemmaking sure the job flows efficiently through theclaimsprocess
  • Ensure that uploading photos, and other documents are appropriately described/titled and uploaded in real-timeandFollowup to get missing required data from homeowner and insurance/mortgage information not obtained onthe initialcall
  • Manages Customer Service issues and complaints, documenting actions and resolution
  • Client Care Calls ensure constant, often daily, communication with the customer, may communicate with the adjuster
  • Ensure daily notes are entered in all jobs, contacting relevant participants and escalating to the department manager as required


Requirements


  • Comfortable speaking on the phone and guiding customers through stressful events.
  • Attention to detail and availability to work in a fast-paced environment
  • Proficiency in Google Workspace and/or Microsoft Office Suite
  • Comfortable learning new software programs
  • Excellent communication skills, both written and verbal.
  • Ability to multitask, prioritize tasks, and manage time effectively
  • Strong organizational skills and the ability to maintain confidentiality and professionalism
  • Experience in restoration, construction, or related service industry is a plus.