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Customer Communications Jobs (NOW HIRING)

Corning

Customer Process Specialist

Vineland, NJ

$16.75 - $22.25/hr

Manage all customer communications regarding change notifications and other related inquiries for North America internal and external customers. * Act as liaison between customers and commercial ...

Mr. Handyman

Customer Service Representive

Penfield, NY · On-site

$15.25 - $20.75/hr

Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals * Making ...

DMC Atlanta

Be Seen First

Customer Communication Expert - Entry Level Sales

Sandy Springs, GA · On-site

$800 - $1.0K/wk

Customer Communication Expert - Entry-Level Sales | Paid Training Are you a strong communicator who enjoys connecting with people and helping them find the right solutions? We're looking for ...

AutoNation

$106K/yr

Prepare clear summaries, presentations, and documentation that communicate journey insights and ... Exposure to customer journey mapping, lifecycle marketing, digital experience strategy, or product ...

Robert Half

Customer Service Representative

Sussex, WI · On-site

$22 - $28/hr

... customer communications in a fast-paced environment. • Experience handling inbound calls and ... responding professionally to a high volume of customer requests. • Working knowledge of CRM ...

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Customer Communications information

See salary details

$28.5K

$53.6K

$75.5K

How much do customer communications jobs pay per year?

As of Jul 14, 2026, the average yearly pay for customer communications in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Communications vs Customer Service Representative?

AspectCustomer CommunicationsCustomer Service Representative
Primary RoleManage and develop communication strategies with customers, including emails, newsletters, and social mediaHandle direct customer inquiries, complaints, and support via phone, chat, or in person
Skills & CertificationsStrong communication, writing, and marketing skills; often requires certifications in communication or marketingExcellent interpersonal skills; often requires customer service or support certifications
Work EnvironmentOffice-based, marketing, or communications departmentsCall centers, retail, or office settings

Customer Communications focuses on creating and managing communication channels to engage customers proactively, while Customer Service Representatives respond to customer needs and resolve issues reactively. Both roles require strong communication skills but serve different functions within the customer experience process.

What kind of jobs in media bring in $150,000 a year?

High-paying media jobs that can reach $150,000 annually include senior roles such as media directors, executive producers, and digital marketing managers. These positions typically require extensive experience, strong leadership skills, and proficiency with industry tools like analytics platforms and content management systems.

What is the highest paying communications job?

The highest paying communications jobs are often executive roles such as Chief Communications Officer or Vice President of Communications, with salaries exceeding $150,000 annually. These positions typically require extensive experience, strategic leadership skills, and often involve overseeing corporate messaging, public relations, and media relations at the executive level.

What skills are needed for comms jobs?

Customer communications jobs require strong written and verbal communication skills, active listening, and the ability to convey information clearly. Proficiency with communication tools, attention to detail, and customer service experience are also important for success in these roles.

How does a Customer Communications professional typically collaborate with other departments to improve the customer experience?

Customer Communications professionals regularly work alongside teams such as Customer Support, Marketing, Product Development, and Sales to ensure that messaging is consistent and customer feedback is addressed. They often participate in cross-functional meetings to relay customer insights, coordinate campaigns, and develop responses to common inquiries. This collaboration helps create unified communications strategies, resolve customer issues efficiently, and inform product or service improvements based on direct customer interactions.

What are the key skills and qualifications needed to thrive as a Customer Communications professional, and why are they important?

To thrive as a Customer Communications professional, you need strong written and verbal communication skills, problem-solving abilities, and often a background in marketing, communications, or a related field. Familiarity with customer relationship management (CRM) systems, email marketing platforms, and analytics tools is typically required. Outstanding interpersonal skills, empathy, and the ability to remain calm under pressure help someone excel in this role. These skills are crucial for building trust, delivering clear messaging, and ensuring positive customer experiences that support business goals.

Is PR a high paying career?

Public relations (PR) careers can offer competitive salaries, especially for experienced professionals or those working in large organizations. Entry-level PR roles tend to have moderate pay, but salaries increase with experience, specialized skills, and industry reputation.

What is customer communications?

Customer communications refers to the methods and strategies businesses use to interact with their customers. This includes responding to inquiries, providing support, sharing updates, and gathering feedback through channels like email, phone, chat, and social media. Effective customer communications help build trust, improve satisfaction, and resolve issues quickly. Professionals in this field play a key role in shaping the customer experience and representing the company's brand voice.
More about Customer Communications jobs
What cities are hiring for Customer Communications jobs? Cities with the most Customer Communications job openings:
What are the most commonly searched types of Customer Communications jobs? The most popular types of Customer Communications jobs are:
What states have the most Customer Communications jobs? States with the most job openings for Customer Communications jobs include:
What job categories do people searching Customer Communications jobs look for? The top searched job categories for Customer Communications jobs are:
Customer Communications jobs near you
Infographic showing various Customer Communications job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $53,615 per year, or $25.8 per hour.

Customer Service Representative

Logistics One Warehouse Inc

Feura Bush, NY

$16.25 - $22/hr

Other

Re-posted 24 days ago

Job description

Description

Logistics One Warehousing is looking for a Warehouse Clerk with experience in distribution, warehousing, and shipping/receiving. This is a great opportunity to get involved with a company that has thrived in logistics, warehousing, and brokerage services for over 25yrs in the North East Region.


Responsibilities & Duties


  • Understand and develop knowledge of customers, performance criteria, products and inventories. Work with Manager and Warehouse staff on inventory accuracy, customer communications, billing issues, scheduling of in-bound/out bound customers.
  • Enter data regarding inventory shipments, orders, goods in/out, accurately into Warehouse system, Schedule deliveries/shipments, arrange for incoming and outgoing product and adjust inventory levels accordingly.
  • Other job duties or project as assigned by management
  • Shift:  Overnights, 6pm-6am - 3 Day 4 Day work weeks

Requirements

  • Experience: We are seeking a candidate with 1-2 yrs of Customer Service experience within a warehousing environment directly involved in working with warehouse staff and inventory.
  • Skills required: Solid PC skills, data entry and good telephone etiquette, Good human relations skills as this position must relate to warehouse/material handling staff, customers and management.
  • Requires the ability to handle several tasks at one time accurately and efficiently. This can be a fast-paced position; the Incumbent will maintain the customer database and dispatch system on a real-time basis, confirm appointments, follow-up on deliveries and billing issues, etc.

Apply