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Customer Communications Jobs (NOW HIRING)

Customer Service Agent

Tampa, FL ยท On-site

$35K - $39K/yr

This is an opportunity to join a structured, growth-oriented environment where communication, attention to detail, and problem-solving are highly valued. Responsibilities * Manage incoming customer ...

The ideal candidate brings strong communication skills, a clear phone presence, and a careful approach to reviewing details in a fast-paced environment. Responsibilities : โ€ข Handle inbound customer ...

Customer Support Specialist

Tampa, FL ยท On-site

$57K - $61K/yr

We combine creativity with strategic insight to help our partners communicate with clarity, purpose ... We are seeking a dedicated Customer Support Specialist to join our dynamic team in Tampa, FL. This ...

Customer Service Representive

Penfield, NY ยท On-site

$15.25 - $20.75/hr

Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals * Making ...

Customer Service Representive

Rochester, NY ยท On-site

$15.50 - $21/hr

Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals * Making ...

Customer Service Representive

Penfield, NY ยท On-site

$15.25 - $20.75/hr

Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals * Making ...

Customer Service Specialist

Austin, TX ยท On-site

$16.75 - $22.25/hr

Serve as the primary point of contact for customer inquiries via phone, email, and other communication channels. * Respond to customer questions, concerns, and requests in a timely, professional, and ...

Customer Success Coordinator

Huntsville, AL ยท On-site

$16.75 - $22/hr

The Customer Success Coordinator owns customer communication throughout the lifecycle of a project, from purchase order through installation, training, and ongoing support. This role works closely ...

Customer Experience Specialist

La Palma, CA ยท On-site

$18.50 - $23.25/hr

Manage all inbound customer communications across phone, email, and digital channels with accuracy, care, and brand-appropriate tone * Process orders, returns, credits, and account inquiries ...

Skincare Customer Specialist

La Palma, CA ยท On-site

$17.75 - $23.50/hr

Manage all inbound customer communications across phone, email, and digital channels with accuracy, care, and brand-appropriate tone * Process orders, returns, credits, and account inquiries ...

Skincare Customer Specialist

La Palma, CA ยท On-site

$17.75 - $23.50/hr

Manage all inbound customer communications across phone, email, and digital channels with accuracy, care, and brand-appropriate tone * Process orders, returns, credits, and account inquiries ...

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Customer Communications information

See salary details

$28.5K

$53.6K

$75.5K

How much do customer communications jobs pay per year?

As of Jun 23, 2026, the average yearly pay for customer communications in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

Are PR jobs well paid?

Public relations jobs, including roles in customer communications, can offer competitive salaries that vary based on experience, location, and company size. Entry-level positions typically pay less, while experienced professionals with strong media relations and strategic skills tend to earn higher wages. Certifications and a proven track record can also influence earning potential.

What is customer communication in a job?

Customer communication in a job involves interacting with clients or customers to provide information, address inquiries, resolve issues, and ensure a positive experience. It requires strong verbal and written skills, active listening, and the ability to use communication tools such as email, phone, or chat platforms.

What is the difference between Customer Communications vs Customer Service Representative?

AspectCustomer CommunicationsCustomer Service Representative
Primary RoleManage and develop communication strategies with customers, including emails, newsletters, and social mediaHandle direct customer inquiries, complaints, and support via phone, chat, or in person
Skills & CertificationsStrong communication, writing, and marketing skills; often requires certifications in communication or marketingExcellent interpersonal skills; often requires customer service or support certifications
Work EnvironmentOffice-based, marketing, or communications departmentsCall centers, retail, or office settings

Customer Communications focuses on creating and managing communication channels to engage customers proactively, while Customer Service Representatives respond to customer needs and resolve issues reactively. Both roles require strong communication skills but serve different functions within the customer experience process.

What kind of jobs in media bring in $150,000 a year?

High-paying media jobs that can reach $150,000 annually include senior roles such as media directors, producers, and digital marketing managers, often requiring extensive experience, leadership skills, and proficiency with industry tools. Executive positions like media executives or content strategists in large organizations also typically offer salaries in this range.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day often include roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, legal experts, or financial advisors. These positions typically require advanced skills, extensive experience, and often involve high levels of responsibility or expertise. Income levels vary based on industry, location, and individual performance.

How does a Customer Communications professional typically collaborate with other departments to improve the customer experience?

Customer Communications professionals regularly work alongside teams such as Customer Support, Marketing, Product Development, and Sales to ensure that messaging is consistent and customer feedback is addressed. They often participate in cross-functional meetings to relay customer insights, coordinate campaigns, and develop responses to common inquiries. This collaboration helps create unified communications strategies, resolve customer issues efficiently, and inform product or service improvements based on direct customer interactions.

What are the key skills and qualifications needed to thrive as a Customer Communications professional, and why are they important?

To thrive as a Customer Communications professional, you need strong written and verbal communication skills, problem-solving abilities, and often a background in marketing, communications, or a related field. Familiarity with customer relationship management (CRM) systems, email marketing platforms, and analytics tools is typically required. Outstanding interpersonal skills, empathy, and the ability to remain calm under pressure help someone excel in this role. These skills are crucial for building trust, delivering clear messaging, and ensuring positive customer experiences that support business goals.

What is customer communications?

Customer communications refers to the methods and strategies businesses use to interact with their customers. This includes responding to inquiries, providing support, sharing updates, and gathering feedback through channels like email, phone, chat, and social media. Effective customer communications help build trust, improve satisfaction, and resolve issues quickly. Professionals in this field play a key role in shaping the customer experience and representing the company's brand voice.
More about Customer Communications jobs
What cities are hiring for Customer Communications jobs? Cities with the most Customer Communications job openings:
What are the most commonly searched types of Customer Communications jobs? The most popular types of Customer Communications jobs are:
What states have the most Customer Communications jobs? States with the most job openings for Customer Communications jobs include:
Infographic showing various Customer Communications job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 34% Full Time, 58% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $53,615 per year, or $25.8 per hour.

Customer Service Agent

Limitless East Marketing

Tampa, FL โ€ข On-site

$35K - $39K/yr

Full-time

Posted 7 days ago


Job description

Company Description

At Elevare Branding, we specialize in crafting meaningful brand experiences that connect companies with their audiences in powerful, lasting ways. Our team is driven by creativity, strategy, and a commitment to excellence. We partner with innovative businesses to elevate their presence and deliver memorable customer interactions that strengthen brand identity and loyalty.

Job Description

We are seeking a Customer Service Agent who will serve as a key point of contact between our clients and their customers. In this role, you will handle inquiries, resolve concerns, and ensure a seamless customer experience that reflects the high standards of Elevare Branding.

This is an opportunity to join a structured, growth-oriented environment where communication, attention to detail, and problem-solving are highly valued.

Responsibilities

  • Manage incoming customer inquiries in a professional and timely manner
  • Provide accurate information regarding products, services, and processes
  • Resolve customer concerns with efficiency and care
  • Maintain detailed records of interactions and follow-ups
  • Collaborate with internal teams to ensure consistent service delivery
  • Uphold company standards in all customer communications
Qualifications
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and attention to detail
  • Ability to remain composed and professional in fast-paced situations
  • Organizational skills with the ability to manage multiple tasks
  • A proactive mindset with a focus on delivering solutions
  • Professional written and verbal communication skills
Additional Information
  • Competitive salary within the range of $35,000 - $39,000 per year
  • Opportunities for career growth and internal advancement
  • Ongoing training and skill development
  • Supportive and structured work environment
  • Exposure to diverse client interactions and business operations