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Customer Care Manager Jobs in Spring, TX (NOW HIRING)

Aloma Healthcare, Inc.

Care Supervisor

Spring, TX · On-site

The Care Manager must possess excellent communication, problem-solving, and customer service skills, as well as the ability to remain organized and multitask. Responsibilities • Lead patient care ...

Aloma Healthcare, Inc.

Care Supervisor

Spring, TX · On-site

The Care Manager must possess excellent communication, problem-solving, and customer service skills, as well as the ability to remain organized and multitask. Responsibilities • Lead patient care ...

Aloma Healthcare, Inc.

Care Supervisor

Spring, TX

The Care Manager must possess excellent communication, problem-solving, and customer service skills, as well as the ability to remain organized and multitask. Responsibilities * Lead patient care ...

Kastle Systems

Customer Care Rep. I

Houston, TX · Remote

$35K - $50K/yr

Kastle Systems is the leader in managed security, with a track record of introducing innovative ... Delivering a world class customer experience drives everything we do, and Kastle's mission is to be ...

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All JobsCustomer Care JobsCustomer Care Manager JobsCustomer Care Manager Jobs in Spring, TX

Customer Care Manager information

See Spring, TX salary details

$21.8K

$51.6K

$89.9K

How much do customer care manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer care manager in Spring, TX is $51,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer care manager?

To thrive as a Customer Care Manager, you need expertise in customer service, problem-solving, and team leadership, typically supported by experience in customer-facing roles and sometimes a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, contact center software, and data analytics tools is often required. Outstanding communication, conflict resolution, and emotional intelligence are vital soft skills for managing teams and handling escalated customer issues. These skills and qualities are important to ensure customer satisfaction, efficient team operations, and the effective resolution of complex customer concerns.

What are the most common challenges faced by a customer care manager, and how can they be addressed?

Customer Care Managers often face challenges such as managing high customer expectations, handling escalated complaints, and ensuring consistent service quality across the team. To address these, it’s important to implement clear communication protocols, provide ongoing training for staff, and utilize customer feedback to drive improvements. Building a strong, collaborative team environment also helps in distributing workload effectively and maintaining high morale, which in turn improves customer satisfaction.

What does a customer care manager do?

A customer care manager oversees customer service operations, ensuring customer satisfaction and resolving issues efficiently. They manage support teams, develop service policies, and use tools like CRM software to track interactions, often requiring strong communication and leadership skills. Their role involves monitoring service quality and implementing improvements to enhance the customer experience.
What are the most commonly searched types of Customer Care jobs in Spring, TX? The most popular types of Customer Care jobs in Spring, TX are:
What are popular job titles related to Customer Care Manager jobs in Spring, TX? For Customer Care Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Care Manager jobs in Spring, TX look for? The top searched job categories for Customer Care Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Care Manager jobs? Cities near Spring, TX with the most Customer Care Manager job openings:
Customer Care Manager jobs near you
Infographic showing various Customer Care Manager job openings in Spring, TX as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,612 per year, or $24.8 per hour.

Your Care Can Change Lives - We're Hiring a Care Manager!

Aloma Healthcare, Inc.

Spring, TX • On-site

Full-time

Re-posted 22 days ago

Job description

Aloma Healthcare, Inc. seeks a talented and experienced Care Managers to join us for a full-time role as an individual contributor. The Care Manager  will be responsible for leading patient care teams and ensuring provision of quality healthcare services to all patients. The Care Manager must possess excellent communication, problem-solving, and customer service skills, as well as the ability to remain organized and multitask.

Responsibilities
• Lead patient care teams to ensure provision of quality healthcare services
• Develop team performance plans, goals, and objectives
• Oversee patient care services, including scheduling, tracking, and evaluating
• Monitor patient care processes and adjust as needed
• Maintain up-to-date records of patient care services
• Ensure compliance with all healthcare laws, regulations, and policies
• Monitor patient care teams to ensure quality and compliance with safety protocols
• Communicate proactively with patients, management, staff, and other healthcare professionals to foster positive relations
• Generate KPIs (key performance indicators) and PIP (performance improvement projects) and metrics to improve company base and client level improvements
• Conduct and oversee quality meetings (QAPI) and conduct compliance operation audits (client and staff files)
• Attend conferences and marketing events and manage media relations/external communications

• 50% of assignments will involve home care responsibilities

Requirements
• Bachelor’s degree in related healthcare field
• 5+ years of professional healthcare experience
• Strong knowledge of healthcare regulations and laws
• Excellent communication, problem-solving, and customer service skills
• Proven ability to lead teams in a positive, productive manner

EEOC Statement
Aloma Healthcare, Inc. is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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