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Customer Care Manager Jobs in Spring, TX (NOW HIRING)

Halma plc

Customer Care Manager

Houston, TX · On-site

The Customer Care Manager (CCM) will lead TSI's customer service and sales support functions, owning the end-to-end customer lifecycle from quoting through order fulfillment and post-sale support.

Aloma Healthcare, Inc.

Care Manager

Spring, TX · On-site

The Care Manager must possess excellent communication, problem-solving, and customer service skills, as well as the ability to remain organized and multitask. Responsibilities • Lead patient care ...

Aloma Healthcare, Inc.

Care Manager

Spring, TX

The Care Manager must possess excellent communication, problem-solving, and customer service skills, as well as the ability to remain organized and multitask. Responsibilities • Lead patient care ...

Aloma Healthcare, Inc.

Care Manager

Spring, TX · On-site

The Care Manager must possess excellent communication, problem-solving, and customer service skills, as well as the ability to remain organized and multitask. Responsibilities * Lead patient care ...

Toll Brothers Inc

Customer Care Representative

Houston, TX · On-site

$15.25 - $20.75/hr

The Customer Care Representative works closely with homeowners on Customer Care/Warranty matters to ... Service Request Management: entering, updating, closing and Purchase Order processing * Conduct ...

Discovery Senior Living

Care Manager

Cypress, TX · On-site

$14 - $16/hr

... Care About Discovery Management Group Discovery Management Group is part of the Discovery Senior ... Superior customer service skills * Ability to handle multiple priorities * Must demonstrate good ...

Toll Brothers, Inc.

Customer Care Representative

Houston, TX · On-site

$15.25 - $20.75/hr

The Customer Care Representative works closely with homeowners on Customer Care/Warranty matters to ... Service Request Management: entering, updating, closing and Purchase Order processing * Conduct ...

Toll Brothers, Inc.

Customer Care Representative

Houston, TX

$15.25 - $20.75/hr

The Customer Care Representative works closely with homeowners on Customer Care/Warranty matters to ... Service Request Management: entering, updating, closing and Purchase Order processing * Conduct ...

Toll Brothers, Inc.

Customer Care Representative

Houston, TX · On-site

$15.25 - $20.75/hr

The Customer Care Representative works closely with homeowners on Customer Care/Warranty matters to ... Service Request Management: entering, updating, closing and Purchase Order processing * Conduct ...

Spring Cypress AL and MC

Care Manager

Cypress, TX

... Care About Discovery Management Group Discovery Management Group is part of the Discovery Senior ... Superior customer service skills * Ability to handle multiple priorities * Must demonstrate good ...

Discovery Senior Living

Care Manager

Atascocita, TX · On-site

$14 - $16/hr

About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living ... Superior customer service skills * Ability to handle multiple priorities * Must demonstrate good ...

Spring Cypress AL and MC

Care Manager

Cypress, TX

$14 - $16/hr

... Care About Discovery Management Group Discovery Management Group is part of the Discovery Senior ... Superior customer service skills * Ability to handle multiple priorities * Must demonstrate good ...

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Customer Care Manager information

See Spring, TX salary details

$21.8K

$51.6K

$89.9K

How much do customer care manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer care manager in Spring, TX is $51,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer care manager?

To thrive as a Customer Care Manager, you need expertise in customer service, problem-solving, and team leadership, typically supported by experience in customer-facing roles and sometimes a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, contact center software, and data analytics tools is often required. Outstanding communication, conflict resolution, and emotional intelligence are vital soft skills for managing teams and handling escalated customer issues. These skills and qualities are important to ensure customer satisfaction, efficient team operations, and the effective resolution of complex customer concerns.

What are the most common challenges faced by a customer care manager, and how can they be addressed?

Customer Care Managers often face challenges such as managing high customer expectations, handling escalated complaints, and ensuring consistent service quality across the team. To address these, it’s important to implement clear communication protocols, provide ongoing training for staff, and utilize customer feedback to drive improvements. Building a strong, collaborative team environment also helps in distributing workload effectively and maintaining high morale, which in turn improves customer satisfaction.

What does a customer care manager do?

A customer care manager oversees customer service operations, ensuring customer satisfaction and resolving issues efficiently. They manage support teams, develop service policies, and use tools like CRM software to track interactions, often requiring strong communication and leadership skills. Their role involves monitoring service quality and implementing improvements to enhance the customer experience.
What are the most commonly searched types of Customer Care jobs in Spring, TX? The most popular types of Customer Care jobs in Spring, TX are:
What are popular job titles related to Customer Care Manager jobs in Spring, TX? For Customer Care Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Care Manager jobs in Spring, TX look for? The top searched job categories for Customer Care Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Care Manager jobs? Cities near Spring, TX with the most Customer Care Manager job openings:
Customer Care Manager jobs near you
Infographic showing various Customer Care Manager job openings in Spring, TX as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $51,612 per year, or $24.8 per hour.

Customer Care Manager

Turnkey Hospitality Solutions LLC

Houston, TX • On-site

Full-time

Re-posted 5 days ago

Job description

Customer Care Manager – Curve Hospitality | Houston, TX
About Curve Hospitality
Curve Hospitality is a leading provider of custom furniture, fixtures, and equipment (FF&E) solutions for the hospitality industry. We specialize in creating high-quality, design-driven products through our in-house interior design team and global manufacturing network. Our mission is to deliver exceptional products and experiences that elevate every hotel project we touch.
Position Overview
We’re seeking an experienced and highly organized Customer Care Manager to lead our post-sales service operations. This role ensures that every client experience — from purchase to delivery and installation — meets Curve’s standards of excellence. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced, collaborative environment.
Key Responsibilities
  • Lead and mentor the Customer Care team to ensure timely and effective resolution of client inquiries and service issues.
  • Serve as the main point of contact between clients, logistics, accounting, and project management teams.
  • Oversee warranty claims, replacements, and service requests from start to finish.
  • Track and report key customer service metrics and identify opportunities for process improvement.
  • Coordinate with manufacturing and logistics partners to ensure client satisfaction and delivery accuracy.
  • Maintain detailed records of communications, ensuring transparency and accountability.
Qualifications
  • Bachelor’s degree or equivalent experience.
  • 3–5 years of customer service management experience, preferably in hospitality, furniture, or manufacturing.
  • Strong leadership, problem-solving, and communication skills.
  • Proficiency in CRM or ERP platforms (Monday.com experience a plus).
  • Ability to manage multiple priorities and deadlines in a dynamic environment.
Why Join Curve Hospitality
At Curve, you’ll be part of a passionate team shaping the future of hospitality design and manufacturing. We offer competitive compensation, growth opportunities, and a collaborative culture that values innovation, integrity, and service.