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Customer Care Associate Jobs in Spring, TX (NOW HIRING)

Dorf Ketal

Customer Care Specialist I

Shenandoah, TX · On-site

$16.50 - $21.75/hr

Customer Care Specialist I DEPARTMENT: Supply Chain REPORTS TO: Customer Service Manager SUMMARY ... Associate's degree in Technical/Business * Experience/Skills: * 2 - 4 years' experience with an ERP ...

Sentido Health

Healthcare Associate

Tomball, TX · On-site

$16 - $19/hr

As a Healthcare Associate, you'll be the heartbeat of our daily operations -- the person patients ... Minimum of six (6) months of experience in healthcare, customer service, or office administration

Fortis Life Sciences

Animal Care Associate

Montgomery, TX · On-site

$12.75 - $17.25/hr

We partner with our customers to design, validate, and manufacture innovative solutions that solve ... animal care, veterinary support, or the life sciences. What You'll Do As an Animal Health ...

SYUFY GROUP

Child Care Associate (Seasonal)

Katy, TX · On-site

$13.75 - $15.75/hr

To give leadership, direction, and supervision to children in temporary child care for infant to school age children of Villa Sport members. Provide programmed activities. COMPENSATION AND BENEFITS ...

Villa Sport

Child Care Associate (Seasonal)

Katy, TX · On-site

$13.75 - $15.75/hr

To give leadership, direction, and supervision to children in temporary child care for infant to school age children of Villa Sport members. Provide programmed activities. COMPENSATION AND BENEFITS ...

Michaels Stores

PT Customer Service Associate

Houston, TX · On-site

$14.25 - $15.75/hr

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping ...

Pep Boys

Automotive Customer Service Advisor

Houston, TX · On-site

$12 - $18/hr

Under the direction of Management, assists in various aspects of customer care, work order and ... Effectively communicate with all associates, management, and customers; interprets and retains ...

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All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Spring, TX

Customer Care Associate information

See Spring, TX salary details

$7

$15

$24

How much do customer care associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer care associate in Spring, TX is $15.25, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $17.12 per hour, depending on experience, location, and employer.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are some common challenges customer care associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is a customer care associate?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What are the key skills and qualifications needed to thrive as a customer care associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.
What are the most commonly searched types of Customer Care jobs in Spring, TX? The most popular types of Customer Care jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Care Associate jobs? Cities near Spring, TX with the most Customer Care Associate job openings:
Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in Spring, TX as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $31,722 per year, or $15.3 per hour.

Customer Care Specialist I

Dorf Ketal

Shenandoah, TX • On-site

$16.50 - $21.75/hr

Other

Re-posted 26 days ago

Job description

JOB TITLE: Customer Care Specialist I
DEPARTMENT: Supply Chain
REPORTS TO: Customer Service Manager
SUMMARY: The Customer Care Specialist will work in a fast-paced and collaborative team environment. This role is responsible for managing day-to-day relationships and orders for complex, key customer accounts, ensuring proficient and knowledgeable customer service is provided with a sense of integrity and trust. Additionally, this position will effectively and pro-actively manage delivery issues through resolution. Providing regular feedback and pro-active communication to the customer and/or sales regarding the status of the accounts are essential requirements for this position. Our Customer Care Coordinator must be able to perform all job duties by following the required company and/or department processes in handling customer issues, product returns, documentation requests, same-day order entry, data maintenance and issuing accurate invoices to customers. The successful candidate will be reliable, able to balance multiple priorities and deliver excellence to external and internal customers.
DUTIES AND RESPONSIBILITIES:
  • Work closely with manufacturing, logistics, credit, supply chain, technical, commercial, pricing, and other key stakeholders to ensure timely and accurate order processing
  • Participating in department meetings as required
  • Accurate order entry into ERP
  • Timely delivery creation in ERP
  • Provide relevant delivery down-stream documents to third party warehouse and customers
  • Order review to ensure accurate creation of invoice consolidation
  • Timely, accurate creation and issue of customer invoices
  • Crediting, returning, rebilling customer orders as required
  • Commutating Proof of delivery to customers
  • Build logic templets to support portal uploads
  • Uploading Invoices into portal for processing per customer requirement
  • Uploading Proof of delivery into portal for processing
  • Provide relevant documentation to customers and/or sales, i.e. SDS's and CofA's
  • Manage sales support activity such as maintenance of pricing catalogs and pricing books in relevant portal interfaces
  • Record delivery non-conformances in compliant system
  • Support and assist in implementing and maintaining certified management systems ascribed to DK such as ISO 9001
  • Maintain an understanding of the Quality policy and how they personally contribute to meeting DK objectives and goals
  • Support and assist in implementing and maintaining the RCMS program
  • Process rejections in ERP
  • Record delivery non-conformances in compliant system
  • Processing AP workflow in Datamatics
  • Create Purchase Orders for indirect spend
  • Other projects as required
SUPERVISORY RESPONSIBILITIES:
  • This job has no supervisory responsibilities
QUALIFICATIONS:
  • Education/Experience/Skills:
    • High School diploma or equivalent and 2 - 4 years of related experience
    • Associate's degree in Technical/Business
  • Experience/Skills:

    • 2 - 4 years' experience with an ERP System
    • Ability to resolve difficult and complex issues and to work with cross-functional departments.
    • Demonstrate organizational skills
    • Demonstrate a sense of urgency, flexibility, and adaptability
    • Proven ability to multi-task in a fast-paced and often highly stressed environment
    • Willing to meet and exceed customer expectations daily with willingness to "own" situations as they arise
    • Must have a level of proficiency with Internet, Email, Billing Portals and Microsoft programs

Work Conditions:
This position requires working in a standard office environment with moderate noise levels, primarily sitting at a computer workstation. Employees will need to be able to lift light objects, have close vision for computer work, and communicate effectively with colleagues and clients via phone, email, and in-person interactions.

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