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Customer Care Manager Jobs in Rochester, MN (NOW HIRING)

Walgreens

Customer Service Associate

Rochester, MN · On-site

$14.25 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick ...

Walgreens

Customer Service Associate

Rochester, MN · On-site

$14.25 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick ...

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Showing results 21-40

All JobsCustomer Care JobsCustomer Care Manager JobsCustomer Care Manager Jobs in Rochester, MN

Customer Care Manager information

See Rochester, MN salary details

$24.9K

$59K

$102.7K

How much do customer care manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer care manager in Rochester, MN is $58,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $71,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer care manager?

To thrive as a Customer Care Manager, you need expertise in customer service, problem-solving, and team leadership, typically supported by experience in customer-facing roles and sometimes a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, contact center software, and data analytics tools is often required. Outstanding communication, conflict resolution, and emotional intelligence are vital soft skills for managing teams and handling escalated customer issues. These skills and qualities are important to ensure customer satisfaction, efficient team operations, and the effective resolution of complex customer concerns.

What are the most common challenges faced by a customer care manager, and how can they be addressed?

Customer Care Managers often face challenges such as managing high customer expectations, handling escalated complaints, and ensuring consistent service quality across the team. To address these, it’s important to implement clear communication protocols, provide ongoing training for staff, and utilize customer feedback to drive improvements. Building a strong, collaborative team environment also helps in distributing workload effectively and maintaining high morale, which in turn improves customer satisfaction.

What does a customer care manager do?

A customer care manager oversees customer service operations, ensuring customer satisfaction and resolving issues efficiently. They manage support teams, develop service policies, and use tools like CRM software to track interactions, often requiring strong communication and leadership skills. Their role involves monitoring service quality and implementing improvements to enhance the customer experience.
What are the most commonly searched types of Customer Care jobs in Rochester, MN? The most popular types of Customer Care jobs in Rochester, MN are:
What are popular job titles related to Customer Care Manager jobs in Rochester, MN? For Customer Care Manager jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Customer Care Manager jobs in Rochester, MN look for? The top searched job categories for Customer Care Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Customer Care Manager jobs? Cities near Rochester, MN with the most Customer Care Manager job openings:
Customer Care Manager jobs near you
Infographic showing various Customer Care Manager job openings in Rochester, MN as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $58,955 per year, or $28.3 per hour.

LPN Clinical Care Leader

Green Prairie Assisted Living

Plainview, MN

$29 - $34/hr

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

This position is eligible for a $5,000 sign on bonus!


Monarch Healthcare Management Benefits Include:

  • UKG Wallet - get paid the next day!

  • Free Single Medical Insurance

  • Loan reimbursement.

  • Scholarship Opportunities

  • Paid Time Off – Vacation Time

  • 401 (k) with annual contribution match

  • Referral bonuses

  • Career path to other positions within our growing company!
     

LPN- Licensed Practical Nurse Care Coordinator  

Have questions? Contact our recruiter, Olivia, today.
Email: OSarvie@MonarchMN.com

Description: 

The LPN Care Coordinator is accountable for assisting the Director of Nursing/Assistant Director of Nursing and Nurse Manager, RN in the management and leadership of a specific nursing unit. This position, under the direction of the Director of Nursing and RN Nurse Manager, assists in the evaluation of available resources to assure quality outcomes of care. They also assist in the direction and implementation of the nursing process.  This includes assisting the Director of Nursing and RN Nurse Manager with systematic data collection, assisting with the development of care plan, and implementation of care plan and revision of plan. The Care Coordinator, LPN coordinates the management of the care of residents through a well-defined care delivery system   

Qualifications:  

  • Must have a current LPN registration in the state of Minnesota. 

  • Must have successfully completed or seek certification in Cardiopulmonary Resuscitation and emergency care for the health care provider. 

  • Must possess the ability to communicate verbally and in writing when coordinating the care of the residents.   

About Monarch: 

Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota. 

Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions. 

We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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