ZipRecruiter

Log In

1

Customer Care Manager Jobs in Boca Raton, FL (NOW HIRING)

Sperber Companies

Tree Care Manager

Boynton Beach, FL · On-site

The Tree Care Manager coordinates and directs sales and works in a manner consistent with company ... Works well with others in a team environment and is helpful and courteous to customers. * Attends ...

AJAIA

Customer Success Manager

Fort Lauderdale, FL · Remote

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... Product support or technical customer care * EdTech platform support or implementation * Strong ...

AJAIA

Customer Success Manager

Fort Lauderdale, FL · On-site +1

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... Product support or technical customer care * EdTech platform support or implementation * Strong ...

previous pagenext page

Showing results 21-40

All JobsCustomer Care JobsCustomer Care Manager JobsCustomer Care Manager Jobs in Boca Raton, FL

Customer Care Manager information

See Boca Raton, FL salary details

$23.3K

$55K

$95.8K

How much do customer care manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer care manager in Boca Raton, FL is $55,038.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $66,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer care manager?

To thrive as a Customer Care Manager, you need expertise in customer service, problem-solving, and team leadership, typically supported by experience in customer-facing roles and sometimes a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, contact center software, and data analytics tools is often required. Outstanding communication, conflict resolution, and emotional intelligence are vital soft skills for managing teams and handling escalated customer issues. These skills and qualities are important to ensure customer satisfaction, efficient team operations, and the effective resolution of complex customer concerns.

What are the most common challenges faced by a customer care manager, and how can they be addressed?

Customer Care Managers often face challenges such as managing high customer expectations, handling escalated complaints, and ensuring consistent service quality across the team. To address these, it’s important to implement clear communication protocols, provide ongoing training for staff, and utilize customer feedback to drive improvements. Building a strong, collaborative team environment also helps in distributing workload effectively and maintaining high morale, which in turn improves customer satisfaction.

What does a customer care manager do?

A customer care manager oversees customer service operations, ensuring customer satisfaction and resolving issues efficiently. They manage support teams, develop service policies, and use tools like CRM software to track interactions, often requiring strong communication and leadership skills. Their role involves monitoring service quality and implementing improvements to enhance the customer experience.

What are the most commonly searched types of Customer Care jobs in Boca Raton, FL?

The most popular types of Customer Care jobs in Boca Raton, FL are:

What are popular job titles related to Customer Care Manager jobs in Boca Raton, FL?

For Customer Care Manager jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Customer Care Manager jobs in Boca Raton, FL look for?

The top searched job categories for Customer Care Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Customer Care Manager jobs?

Cities near Boca Raton, FL with the most Customer Care Manager job openings:

Customer Care Manager jobs near you
Infographic showing various Customer Care Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,038 per year, or $26.5 per hour.

Tree Care Manager

Sperber Companies

Boynton Beach, FL • On-site

Other

Posted 13 days ago

Job description

Description
We pledge to work together to make Top Cut the standard in the industry while safeguarding our environment and each other.
Since 1988, Top Cut has been a leader in creating and maintaining beautiful landscapes in Southern FL and providing customers with exceptional service.
"Our competitive advantage is our people. Their passion, expertise, and unwavering commitment to excellence are the heart and soul of our company, which is a leader in commercial landscape maintenance and design."
POSITION SUMMARY: The Tree Care Manager coordinates and directs sales and works in a manner consistent with company standards and contractual obligations.
ESSENTIAL FUNCTIONS: To successfully fulfill this job position, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the skill and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions required for this job.
  • In charge of the management of Tree Care Sales and responsible for direct reports.
  • Works well with others in a team environment and is helpful and courteous to customers.
  • Attends homeowners' meetings when necessary.
  • Recruits, interviews, and evaluates potential employees.
  • Directs, counsels, and evaluates direct reports.
  • Possess and maintain a company planner.
  • The Tree Care Manager must set forth by example, the highest standard of commitment and dedication.
  • Ensures quality processes and results based on specifications, contract agreements, customer budgets, expectations, and company profitability.
  • Attends pre-bid meetings when appropriate.
  • Responsible for bid presentation and sales.
  • Prepare estimates, collect production data, and sales presentations, and negotiate and renew contracts.
  • Responsible for keeping track of all prospects in the territory, keeping regular contact with all prospects, and identifying new prospects. Prospects include anyone who can directly or indirectly influence, refer, or make decisions regarding tree care.
  • Responsible for making and keeping regular appointments with prospects and accounts. The purpose of an appointment is to sell new business and services or to renew existing
  • Responsible for pre-qualifying all potential customers before the sales process begins. Information was obtained using established company sales interview techniques.
  • All prospect, account, and territory assignments are at the discretion of the company. All records and reports are the property of the company and will be surrendered upon reassignment or termination.
  • Create and maintain an ongoing prospecting and lead generation system.
  • The district's primary and lead person during the presentation of the company proposal for Tree Care Services.
  • Complies with all established company policies and procedures.
  • Will be provided through the course of work, confidential and proprietary information. To ensure the protection of this information, will be required to agree and sign a nondisclosure, noncompetition agreement.
  • As a salaried exempt employee, may be required to work after hours or on weekends to accomplish goals.
  • Plans with the Branch Manager for goals and objectives for the area's upcoming year. Determine personnel needs for projected growth and expansion.
Requirements
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
  • Possess and utilize good interpersonal skills with the ability to effectively communicate with customers, employees, and managers.
  • Must be able to read and write English.
  • Must possess a valid Florida driver's license with a driving record acceptable to the Company's insurance carrier.
  • Must be competent in basic computer skills utilizing Microsoft Office, Excel, PowerPoint Project Manager.
  • Able to stand, or sit using office equipment, such as a computer terminal, photocopier, fax machine, and multi-extension telephone occasionally.
  • Vision capabilities required by this job include the ability to adjust focus for close vision work using a computer monitor occasionally.
  • Bachelor's degree in related field or comparable work-related experience.
  • Hold and maintain Certified Arborist License.
WORKING CONDITIONS WHILE PERFORMING THIS POSITION'S ESSENTIAL FUNCTIONS:
  • Outdoor physical labor in temperatures ranging from cold 30°+ to a heat of 100°+ and exposure to light rain.
  • Limited weekly work within an office environment.
  • Exposure to dust, pollen, chemicals, noise, and pollutants related to the landscape industry (fertilizer, pesticide, etc.)
  • Machinery/equipment noise, traffic and hazards related to the landscape/tree care industry in a busy commercial environment.

Apply