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Customer Care Associate Jobs in Boca Raton, FL (NOW HIRING)

Fresco y Mas

Floor Care Associate

Hollywood, FL

Floor Care Associate Job Purpose The Floor Care associate is responsible for providing and ... customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal ...

Fresco y Más

Floor Care Associate

Hollywood, FL · On-site

Floor Care Associate The Floor Care associate is responsible for providing and maintaining a clean ... customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal ...

StaffMyAgency LLC

Customer Service

Boca Raton, FL · On-site

$40K - $60K/yr

If you have a talent for customer care and understand the needs and motivations of people, we want ... Sales experience (outside sales or inside sales representative, retail sales associate, or ...

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All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Boca Raton, FL

Customer Care Associate information

See Boca Raton, FL salary details

$8

$16

$26

How much do customer care associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer care associate in Boca Raton, FL is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are some common challenges customer care associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is a customer care associate?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What are the key skills and qualifications needed to thrive as a customer care associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.

What are the most commonly searched types of Customer Care jobs in Boca Raton, FL?

The most popular types of Customer Care jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Customer Care Associate jobs?

Cities near Boca Raton, FL with the most Customer Care Associate job openings:

Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in Boca Raton, FL as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,828 per year, or $16.3 per hour.

Floor Care Associate

Fresco y Mas

Hollywood, FL

Part-time

Re-posted 21 days ago

Job description

Overview

Fresco y Mas is committed to fostering a work environment where all associates can be authentic, feel valued, while reaching their full potential.

Floor Care Associate

 

 

Job Purpose

The Floor Care associate is responsible for providing and maintaining a clean and sanitary environment, by ensuring that all floor surfaces and restrooms are maintained properly.    

Essential Responsibilities

Responsibility

% Of Time

Keep sales floor, liquor store, offices, breakrooms, backrooms, training rooms and restrooms orderly and free from safety hazards. Report faulty equipment and hazards to management.

50%

Provide continuous attention to guest needs; greet, assist and thank guests in a prompt, courteous and friendly manner.

10%

Operate floor care and department equipment and use associated tools and chemicals.

10%

Sweep and/or vacuum mats and rugs and return to original location. Remove spots from carpet.

10%

Dispose of trash, and perform restroom deep cleaning.

10%

Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.

10%

Performs other job-related duties as assigned.

Qualifications

Required Education

Course of Study

N/A

N/A

Preferred Education

Course of Study

N/A

N/A

Relevant Experience

Supervisory Experience

0 -3 yrs minimum

No Supervisory Experience

Language(s) Required

Language(s) Preferred

English

English

Knowledge, Skills & Abilities Required

  Must be at least 18 years of age to perform job functions.

  Ability to read, write and speak English proficiently.

  Ability to understand and follow English instructions.

  Authorization to work in the United States or the ability to obtain the same.

  Successful completion of pre-employment drug testing and background check.

  Compliance with all company policies and procedures.

  High standard of integrity and reliability.

  Basic computer skills required to participate in online training.

Environmental Factors

Physical Demands

While performing the essential functions of this position, the employee is regularly required to stand or walk on tile or concrete, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift up to 75 lbs and pull up to 250 lbs. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft.    

Working Conditions

While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, heated, and wet/humid working conditions.

Safety Risk Factors

The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins.

Schedules

The employee is required to work varied schedules including overnight in some locations.

Machines, Tools, Equipment, etc.

While performing the essential functions of this position, the employee will be required to utilize a scanner, scale, terminal, coupon dispenser, conveyor belt, bagging supplies, shopping carts and cleaning supplies and equipment.

Travel Requirements

Travel Percent

Overnight

None

No

Employment Type: PART_TIME

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