ZipRecruiter

Log In

1

Customer Care Assistant Jobs in Spring, TX (NOW HIRING)

CMG Services LLC

Customer Care Agent - Houston

Houston, TX · On-site

$14.75 - $19.75/hr

Provide pin drops of locations they can't locate * Assist when Bolt crashes on their mobile (login issues, can't upload photos, don't see work orders, etc.) * Provide feedback on areas that need ...

CMG Services LLC

Customer Care Agent - Houston

Houston, TX · On-site

$14.75 - $19.75/hr

Provide pin drops of locations they can't locate * Assist when Bolt crashes on their mobile (login issues, can't upload photos, don't see work orders, etc.) * Provide feedback on areas that need ...

previous pagenext page

Showing results 21-40

All JobsCustomer Care JobsCustomer Care Assistant JobsCustomer Care Assistant Jobs in Spring, TX

Customer Care Assistant information

See Spring, TX salary details

$10

$17

$23

How much do customer care assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer care assistant in Spring, TX is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $19.47 per hour, depending on experience, location, and employer.

What is a customer care assistant?

Customer Care Assistants are professionals who provide support and assistance to customers, often acting as the first point of contact for inquiries, complaints, and general service requests. They work in a variety of industries, including retail, banking, and telecommunications, helping customers by answering questions, resolving issues, and ensuring a positive experience. Their responsibilities may include handling phone calls, responding to emails or chats, processing orders or returns, and maintaining customer records. Excellent communication and problem-solving skills are essential for this role. Customer Care Assistants play a vital role in building customer loyalty and representing the company's values.

What are some common challenges faced by customer care assistants, and how can they be managed effectively?

Customer Care Assistants often face challenges such as handling high call volumes, dealing with difficult customers, and managing time efficiently. To overcome these challenges, it's important to stay calm under pressure, actively listen to customers' concerns, and use problem-solving skills to resolve issues effectively. Many organizations provide training and support from supervisors to help team members improve their communication skills and product knowledge, which can make handling tough situations easier. Building strong relationships with colleagues also helps, as team collaboration is key in sharing solutions and managing workloads.

What are the key skills and qualifications needed to thrive as a customer care assistant, and why are they important?

To thrive as a Customer Care Assistant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in using phone, email, and chat systems are typically required. Patience, active listening, and adaptability help individuals excel in responding to diverse customer needs and challenging situations. These skills ensure efficient issue resolution and foster positive customer experiences, which are vital for customer retention and organizational reputation.

What is the difference between Customer Care Assistant vs Customer Service Representative?

AspectCustomer Care AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentRetail stores, call centers, service desksCall centers, retail, online support
Employer & Industry UsageRetail, hospitality, healthcareTelecommunications, banking, retail
Common Search & ComparisonCustomer Care Assistant vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Assistants often work directly with customers in retail or face-to-face settings, providing hands-on support. Customer Service Representatives typically handle inquiries via phone or online, often in call centers. While their skills overlap, the main difference lies in the work environment and interaction style.

What are the most commonly searched types of Customer Care jobs in Spring, TX? The most popular types of Customer Care jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Care Assistant jobs? Cities near Spring, TX with the most Customer Care Assistant job openings:
Customer Care Assistant jobs near you
Infographic showing various Customer Care Assistant job openings in Spring, TX as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,535 per year, or $17.1 per hour.

Customer Care Representative, Transportation

Cypress-Fairbanks ISD

Cypress, TX • On-site

$32K/yr

Other

Re-posted yesterday

Job description

Job Title

Qualifications:

High School Diploma or GED equivalent.

Must hold a clear and valid Texas Driver's License and have an acceptable driving record as determined by the Texas Department of Public Safety.

Work experience in the customer service field preferred.

Ability to work extended periods of time on the computer and/or phone, simultaneously as required.

Effective and professional communication (both verbal and written) and interpersonal skills.

Ability to become proficient in the systems and software utilized by the call center and the Transportation Department.

Ability to receive detailed information and prepare accurate reports in a fast-paced environment.

Ability to multi-task, organize data, and prioritize job responsibilities to perform all tasks in a timely and efficient manner.

Ability to exercise good judgement and effective decision-making skills.

Proficient in computer and typing skills and familiar with Windows and word processing software.

Terms of Employment: 244 days

Salary/Paygrade: $32,367/CP-4

Salary Range (based on experience) as set by the Board of Trustees for the school year.

Essential Functions:

Serve as part of the transportation Department call center team and provide a positive customer experience to all callers.

Answer and return phone calls in a timely and efficient manner, including assisting callers or transfers calls accordingly.

Follow-up on all transferred calls and cases to ensure they are closed in an appropriate time frame.

Communicate effectively and professionally with all transportation centers to assist callers.

Utilize transportation systems and software to locate buses on the road, review student swipes, and assess bus arrival/departure times.

Demonstrate compassion and empathy for callers during difficult conversations and utilize customer service training to deescalate situations as necessary.

Demonstrate knowledge of district and department events and important dates.

Review documents and data for accuracy, ensure proper grammar is utilized in final submission of documents.

Ensure number of callers assisted is consistent with calls received by other customer service representatives.

Analyze department shared drive and communicate bus routes and bus numbers to appropriate personnel and individuals.

Accurately and concisely document all pertinent caller information.

Provide support to campuses needing to update student information or obtain student activity.

Assist parents and guardians with transportation department technology software, including, but not limited to, student bus locator, student campus locator, student identification badges, and parent student verification applications.

Pull reports from GPS software as required.

Obtain reports from daily call log and prepare necessary key performance indicator (KPI) information.

Monitor and respond to Transportation emails located on the district website in a timely and professional manner.

Assist at other CFISD Transportation Centers or work as a backup for other customer care representatives as required.

Strict adherence to District/department confidentiality policies and guidelines.

Place calls on behalf of other CFISD departments as necessary.

Process and scan department documents between calls and during down-time.

Regular and reliable attendance is an essential job function.

Serve as a special-needs attendant as needed.

Perform other duties as assigned.

Application Information:

Applications will be reviewed.

Not all applicants will be interviewed.

Hiring Managers may choose to email you regarding this application. Please monitor your email regularly for any communication.

Apply