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Customer Call Centre Representative Jobs (NOW HIRING)

Sew Eyes Inc

Call Center Representative

Bronx, NY · On-site

$16.75 - $20.75/hr

... Call Center Representative to join our team ... In this role, you will take inbound and outbound calls, communicate with customers to identify ...

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Customer Call Centre Representative information

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$10

$18

$26

How much do customer call centre representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer call centre representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Call Centre Representative vs Customer Service Agent?

AspectCustomer Call Centre RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, remote or on-site, handling inbound/outbound callsRetail stores, call centers, or online support, handling customer inquiries
Employer & IndustryTelecommunications, finance, retail, healthcareRetail, hospitality, e-commerce, telecom
Common Search & ComparisonCustomer Call Centre Representative vs Customer Service Agent

Both roles involve assisting customers, but Customer Call Centre Representatives primarily handle inbound and outbound calls in call centers, often requiring specific call handling skills. Customer Service Agents may work in various environments like retail or online support, focusing on direct customer interactions. While overlapping in skills, the main difference lies in the work setting and specific responsibilities.

How do I become a customer call centre representative with no experience?

To become a customer call centre representative with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Entry-level positions often require a high school diploma or equivalent and may provide on-the-job training to teach call handling and computer skills.

What qualifications do I need to work at a customer call centre representative?

To work as a customer call centre representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries professionally are essential; some roles may also require familiarity with specific customer service software or tools.

What cities are hiring for Customer Call Centre Representative jobs?

Cities with the most Customer Call Centre Representative job openings:

What states have the most Customer Call Centre Representative jobs?

States with the most job openings for Customer Call Centre Representative jobs include:

What are popular job titles related to Customer Call Centre Representative jobs?

For Customer Call Centre Representative jobs, the most frequently searched job titles are:

Infographic showing various Customer Call Centre Representative job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Call Center Representative IL

Orlando, FL • On-site

Practice Management Resource Group Inc
See more jobs at Practice Management Resource Group Incexternal

$15 - $18.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Benefits:

401(k)

Competitive salary

Health insurance

Paid time off

Profit sharing

Vision insurance

Dental insurance

Job Summary

We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.

Responsibilities

Receive inbound calls and place outbound calls

Identify the reason for the customer’s call, collect relevant information, and provide solutions

Refer to premade scripts for a variety of customer service topics

Use best practices in customer service techniques to develop rapport and build relationships with customers

Document all customer interactions

Attend trainings to maintain up-to-date skills and knowledge

Qualifications

High school diploma/GED

Previous experience as a Call Center Representative or in a similar role is required

Excellent phone and verbal communication skills

Understanding of active listening techniques

Bilingual / Spanish preferred

Familiarity with Customer Relationship Management (CRM) programs

Ability to work well under pressure

Highly organized with the ability to prioritize projects and manage time effectively

This is a remote position.

Apply