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Customer Call Center Representative Jobs (NOW HIRING)

Malone

Call Center Representative

Jeffersontown, KY · On-site

$19/hr

Provide accurate information and assist customers with inquiries * Deliver exceptional customer ... Inbound Call Center Representative Job Qualifications: * Must be willing to submit to background ...

Global Channel Management

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 ... Able to manage telephone and chat customer interactions and convey confidence while resolving the ...

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

Call Center Representative At Clinical Associates , we make being healthy easier. We connect our ... customer service to our patients. We are a multi-specialty healthcare setting that offers ...

AYS

Call center representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Call Center Representative Company Overview ... AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We ...

Global Channel Management

Call Center Rep

Melvindale, MI · On-site

$14.75 - $18.50/hr

About the job Call Center Rep Call Center Rep needs 2+ years experience Call Center requires ... High volume calls Call Center duties * Assists customers telephonically and non-telephonically with ...

Data Ticket Inc.

Be Seen First

Customer Services Representative - Call Center Agent

Irvine, CA · On-site

$18 - $20/hr

Role: Customer Call Center Representative - Call Center Agent Start date: Immediate/Actively Hiring Citation Processing Center is a team of individuals committed to enhancing the revenue of the ...

General Call Center | Full-Time

Call Center Representative

$16.50 - $20.50/hr

Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

Network ESC

Call Center Representative

Philadelphia, PA · On-site

$16.25 - $20.25/hr

We are seeking a professional and customer-focused Call Center Representative to join our team. The successful candidate will answer customer inquiries, resolve complaints, process orders, and ...

Network Temp Inc

Call Center Representative

Bronx, NY · On-site

$28 - $29/hr

Call Center Representative Primary duties include answering questions, resolving complaints, and ... Onsite Our Call center agents need customer service skills, should have experience in a call center ...

New

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

Springdale, AR 72762 Job Overview We are seeking a motivated and customer-focused Call Center Representative to join our team in Springdale, AR. The ideal candidate will be responsible for handling ...

Network Temp Inc

Call Center Representative

Bronx, NY · On-site

$28 - $29/hr

Call Center Representative Primary duties include answering questions, resolving complaints, and ... Onsite Our Call center agents need customer service skills, should have experience in a call center ...

New

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Customer Call Center Representative information

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How much do customer call center representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer call center representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does a customer call center representative do?

A Customer Call Center Representative is responsible for handling incoming and outgoing customer calls for a company. They assist customers by answering questions, resolving issues, processing orders, and providing information about products or services. Representatives are trained to deliver excellent customer service, troubleshoot problems, and escalate complex inquiries to the appropriate departments. Their main goal is to ensure customer satisfaction and maintain a positive company image.

What are the key skills and qualifications needed to thrive as a customer call center representative?

To thrive as a Customer Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Outstanding patience, active listening, and a positive attitude help representatives effectively handle challenging interactions and build rapport with customers. These skills are essential for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive brand image.

What are some common challenges customer call center representatives face, and how can they be addressed?

Customer Call Center Representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and maintaining accuracy while multitasking. To address these challenges, it's helpful to develop strong communication and problem-solving skills, utilize stress management techniques, and become proficient with call center software. Many organizations also provide ongoing training and support to help representatives succeed and grow in their roles.

What is the difference between Customer Call Center Representative vs Customer Service Associate?

AspectCustomer Call Center RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentCall centers, remote or on-site, handling inbound/outbound callsRetail stores, offices, or call centers assisting customers face-to-face or via phone
Employer & IndustryTelecommunications, retail, finance, healthcareRetail, hospitality, banking, healthcare
Common Search & ComparisonCustomer Call Center Representative vs Customer Service Associate

Both roles focus on assisting customers, but Customer Call Center Representatives primarily handle inbound or outbound calls in a call center setting, often requiring specific communication skills. Customer Service Associates may work in physical locations, providing face-to-face support or handling inquiries via phone. While credentials are similar, the work environment and daily tasks differ, making each role suited to different preferences and skill sets.

Can I get a customer call center representative job with no experience?

Customer call center representative positions often do not require prior experience, as employers typically provide training on company systems and customer service skills. Having good communication skills, a positive attitude, and basic computer knowledge can improve your chances of being hired without experience.

What cities are hiring for Customer Call Center Representative jobs?

Cities with the most Customer Call Center Representative job openings:

What states have the most Customer Call Center Representative jobs?

States with the most job openings for Customer Call Center Representative jobs include:

What are popular job titles related to Customer Call Center Representative jobs?

For Customer Call Center Representative jobs, the most frequently searched job titles are:

Customer Call Center Representative jobs near you
Infographic showing various Customer Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Call CenterOutreach Center Coordinator

Burbank, CA • On-site

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC
See more jobs at PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCexternal

$17 - $21.50/hr

Other

Retirement

Re-posted 12 days ago

Job description

Benefits:

401(k)

Bonus based on performance

Opportunity for advancement

Training & development

Job Summary

We are seeking a friendly and professional Call Center Representative to join our team in the City of Burbank, CA.

In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.

Responsibilities

Receive inbound calls and place outbound calls

Identify the reason for the customer’s call, collect relevant information, and provide solutions

Refer to premade scripts for a variety of customer service topics

Upsell products and services when appropriate

Use best practices in customer service techniques to develop rapport and build relationships with customers

Document all customer interactions

Attend trainings to maintain up-to-date skills and knowledge

Qualifications

High school diploma/GED

Previous experience as a Call Center Representative or in a similar role is preferred

Excellent phone and verbal communication skills

Understanding of active listening techniques

Familiarity with Customer Relationship Management (CRM) programs

Ability to work well under pressure

Highly organized with the ability to prioritize projects and manage time effectively

Apply