ZipRecruiter

Log In

1

Customer Business Manager Jobs in Silver Spring, MD

Usmd

SARE Business Manager

College Park, MD · On-site

$65 - $90/hr

The Business Manager will directly support the SARE Associate Director in overseeing the ... Customer service orientation:** Strong interpersonal skills with an ability to build and maintain ...

New

Umd

SARE Business Manager

College Park, MD · On-site

The Business Manager will directly support the SARE Associate Director in overseeing the ... Customer service orientation: Strong interpersonal skills with an ability to build and maintain ...

Capital One

Business Manager - US Card

Mclean, VA · On-site

Business Manager - US Card Summary: As a Business Analysis Manager at Capital One, you will apply ... Build targeted insights to inform the design and development of new customer experiences, as well ...

previous page

Showing results 41-60

All JobsCustomer Business JobsCustomer Business Manager JobsCustomer Business Manager Jobs in Silver Spring, MD

Customer Business Manager information

See Silver Spring, MD salary details

$52.7K

$105.5K

$204.2K

How much do customer business manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer business manager in Silver Spring, MD is $105,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $149,400.00 per year, depending on experience, location, and employer.

What is a customer business manager?

A Customer Business Manager (CBM) is a professional responsible for managing the relationship between a company and its key customers, often within the sales or account management department. Their primary duties include developing business strategies, driving sales growth, negotiating contracts, and ensuring customer satisfaction. CBMs act as a liaison between the customer and internal teams, ensuring that the customer's needs are met while achieving the company's business objectives. This role requires strong communication, analytical, and negotiation skills, as well as a deep understanding of the market and customer needs.

What are the key skills and qualifications needed to thrive as a customer business manager?

To thrive as a Customer Business Manager, you need strong business acumen, sales strategy expertise, and relationship management skills, typically supported by a bachelor's degree in business or a related field. Proficiency in CRM systems, data analysis tools, and sales forecasting software is commonly required. Outstanding negotiation, communication, and problem-solving abilities set top performers apart in this role. These skills are crucial for building long-term client partnerships, driving revenue growth, and delivering tailored solutions in competitive markets.

How does a customer business manager typically collaborate with internal teams to drive client success?

A Customer Business Manager often acts as a bridge between clients and various internal departments such as sales, marketing, supply chain, and finance. They coordinate cross-functional efforts to ensure client needs are met, resolve any issues promptly, and align internal resources with customer objectives. Regular meetings, strategic planning sessions, and clear communication channels are key parts of this collaboration, helping to deliver tailored solutions that drive both customer satisfaction and business growth.

What is the difference between Customer Business Manager vs Account Manager?

AspectCustomer Business ManagerAccount Manager
Primary FocusStrategic partnership development and business growth with key customersManaging client accounts, ensuring customer satisfaction, and maintaining relationships
Required CredentialsBachelor's degree in Business, Marketing, or related field; experience in sales or account managementBachelor's degree; sales or customer service experience often preferred
Work EnvironmentCorporate offices, client sites, cross-functional teamsOffice settings, client meetings, sales environments
Employer & Industry UsageRetail, manufacturing, consumer goods, B2B servicesSales-driven industries, B2B and B2C sectors

The Customer Business Manager focuses on strategic growth and building long-term partnerships with key clients, while the Account Manager primarily manages existing client accounts to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge, but their core responsibilities differ in scope and strategic involvement.

What does a customer business manager do?

A customer business manager is responsible for building and maintaining relationships with clients, understanding their needs, and aligning company products or services to meet those needs. They analyze sales data, develop strategic plans, and coordinate with internal teams to ensure customer satisfaction and business growth. Strong communication, negotiation skills, and familiarity with CRM tools are essential for this role.

What job categories do people searching Customer Business Manager jobs in Silver Spring, MD look for?

The top searched job categories for Customer Business Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Customer Business Manager jobs?

Cities near Silver Spring, MD with the most Customer Business Manager job openings:

Customer Business Manager jobs near you
Infographic showing various Customer Business Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $105,539 per year, or $50.7 per hour.

Business Manager - Mainstreet CLIP

Capital One

Mclean, VA • On-site

Full-time

Posted 20 days ago

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

89th of 174 rated banks

Job description

Business Manager - Mainstreet CLIP
Summary:
Mainstreet CLIP Credit Infrastructure team owns the core modeling analytics, monitoring and data strategy for Mainstreet Credit Line Increase program, one of the largest asset generating business program in Capital One. The team is on a journey to transform our credit policy decisioning onto a model-based framework this year, and this Business Manager role will sit in the center of this transformation initiative. He / She will leverage deep data / modelling analytics to drive in-market changes, and validate or monitor model performance to identify new insights. They will work with a large cross-functional team (across Business analyst, Data scientist / Model developer teams) to drive deliverables.
General Responsibilities:
  • Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
  • Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
  • Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
  • Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
  • Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
  • Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
  • Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
  • Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
  • Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
  • Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
  • Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
  • Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
  • Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:
  • At least 3 years of professional experience performing analysis
  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
    • A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
    • A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:
  • Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
  • 5+ years of experience in analysis
  • 2+ years of experience in financial services
  • 1+ year of experience in consulting
  • 2+ years of experience in people management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $164,800 - $188,100 for Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

What Capital One employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply