Customer Business Manager Jobs in Silver Spring, MD

Updated: Today
Location: Gaithersburg, MD, United States
Job ID:17454-OTHLOC-COWwYfwY

The Territory Business Manager (TBM) is responsible for achieving or exceeding sales goals within an assigned geography while operating in a compliant and ethical manner. This role develops and executes territory strategies, identifies customer needs, and drives pull-through by delivering high-impact, clinically focused presentations that clearly communicate therapeutic value. Using strong analytical skills, the TBM evaluates regional market data to build and implement strategic territory business plans, foster lasting professional relationships, and collaborate effectively with cross-functional partners. The ideal candidate is collaborative, compliant, self-motivated, results-oriented, and entrepreneurial.

Responsibilities

• Achieve and/or exceed targeted DSE MBO and future sales goals in an assigned territory by developing, implementing and executing an integrated territory business plan encompassing key customers and accounts with the goal of maximizing sales.
• Establish and maintain professional relationships with targeted physicians to maximize new business opportunities.
• Achieve success in a complex, matrixed selling environment in which the need for collaboration and cross-functional discipline is critical.
• Cross-functional partners may consist of FRMs, TLLs, Market Access, Medical, Marketing and Operations colleagues.
• Identify key influencers and achieve designated customer interaction expectations with a focus on top target customers.
• Use data tools and insights, and other informational sources such as next best action, to determine strategies and tactics for business decision-making.
• Demonstrate account-based selling skills (including group presentations, etc.).
• Plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action.
• Manage territory budget to support sales and marketing activities.
• Complete all administrative tasks in a timely manner.
• Execute the company’s DSE and future brand strategy and tactics within their assigned geographic area.
• Participation in training and development programs.
• Comply with all legal, regulatory and compliance policies and demonstrate a high level of integrity and professionalism at all times.
• Additional duties as required.

Requirements

• Bachelor’s Degree in Life Sciences, Business or a related field required.
• 7+ years of pharmaceutical/biopharmaceutical sales experience
• 3+ years of GI/Hepatology sales experience required/rare disease preferred
• Consistent track record of documented top-tier sales accomplishments.
• Experience calling on Gastroenterologists/Hepatologists in the designated territory geography required
• Experience launching products in competitive marketplace
• Ability to learn complex scientific information, apply technical proficiency and effectively communicate
• Must be self-motivated and able to work with a high level of autonomy and independence
• Strong technical & analytical skills including proficiency with CRM, AI tools and Microsoft Office Suite Proficiency with AI
• A valid driver’s license and ability to travel as needed, which may include overnight and/or weekend travel

The annual base salary for this position ranges from $145,000-$160,00. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you’re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday work improvespatients’ lives around the world. Selecting us as an employer secures a career inwhich you’re guaranteed to:

Syneos Health ® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients.