ZipRecruiter

Log In

1

Customer Availability Process Associate Jobs in Tennessee

Tyson Foods

Cobb - Hatchery Processing

Lafayette, TN

$17/hr

Such as: process byproduct chicks, properly euthanize weak/ill birds in accordance with company policy, despur male birds according to customer order, fill in when lead is on vacation/absent, mixes ...

Tyson Foods

Cobb - Hatchery Processing

Lafayette, TN

$17/hr

Such as: process byproduct chicks, properly euthanize weak/ill birds in accordance with company policy, despur male birds according to customer order, fill in when lead is on vacation/absent, mixes ...

Cobb-Vantress

Cobb - Hatchery Processing

Lafayette, TN · On-site

$17/hr

Such as: process byproduct chicks, properly euthanize weak/ill birds in accordance with company policy, despur male birds according to customer order, fill in when lead is on vacation/absent, mixes ...

Royal Brass And Hose

Customer Service Associate

Knoxville, TN · On-site

$13.75 - $19/hr

They process orders, prepare correspondences, and fulfill customer needs to ensure customer ... availability, product knowledge and enter NCI parts as required • Open order management - Review ...

MTM LLC

Territory Sales Representative

Nashville, TN · On-site

$150K - $200K/yr

Collaborate with the sales and installation teams to ensure a smooth process from sale to service ... customer availability. * Valid driver's license and reliable transportation for travel to client ...

next page

Showing results 1-20

All JobsCustomer Availability Process Associate JobsCustomer Availability Process Associate Jobs in Tennessee

Customer Availability Process Associate information

What is a customer availability process associate?

A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.

How does a customer availability process associate typically collaborate with other departments to ensure product availability?

Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a customer availability process associate, and why are they important?

To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.

What is the difference between Customer Availability Process Associate vs Customer Service Representative?

AspectCustomer Availability Process AssociateCustomer Service Representative
Primary RoleFocuses on managing customer availability schedules and appointment coordinationHandles customer inquiries, complaints, and support
Required SkillsScheduling, communication, organizational skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, scheduling departmentsCall centers, retail, online support
Common CertificationsCustomer service, scheduling software proficiencyCustomer service certifications, communication skills training

The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.

What are popular job titles related to Customer Availability Process Associate jobs in Tennessee?

For Customer Availability Process Associate jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Customer Availability Process Associate jobs in Tennessee look for?

The top searched job categories for Customer Availability Process Associate jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Availability Process Associate jobs?

Cities in Tennessee with the most Customer Availability Process Associate job openings:

Customer Availability Process Associate jobs near you
Infographic showing various Customer Availability Process Associate job openings in Tennessee as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Customer Service Representative - Chattanooga

LMK Recruiting Solutions

Chattanooga, TN • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Key responsibilities

  • Answer incoming calls, respond to customer inquiries, and address concerns professionally.

  • Schedule, reschedule, and coordinate service appointments and routes with technicians and branch managers.

  • Process customer payments, maintain accurate records in the CRM system, and follow up with customers to ensure satisfaction.

Job description

About the Role

As a Customer Relations Specialist, you'll be the first point of contact for our customers at our branch,

playing a vital role in ensuring their satisfaction and contributing to the branch's success. You will be a

customer advocate, addressing concerns, educating customers on our services, and ensuring they have

a positive experience. This role requires a self-starter who can work autonomously, manage their time

effectively, and prioritize a broad set of responsibilities. You will need to be reliable, honest, hardworking,

and maintain a high level of professionalism in all interactions. Excellent communication skills, both

written and verbal, are essential. This is an in-office position.

Responsibilities

Answer incoming calls with enthusiasm and professionalism.

Schedule and reschedule service appointments, ensuring efficient routing and technician availability.

Process customer payments accurately and securely, maintaining detailed records in our CRM system.

Respond promptly and professionally to customer inquiries via phone, email, and SMS.

Proactively follow up with customers to ensure their satisfaction and address any concerns.

Educate customers about Urbanex's services, the importance of ongoing pest control maintenance, and

any available promotions.

Collaborate with branch managers and technicians to coordinate service routes and resolve customer

issues efficiently.

Handle customer retention tasks, including addressing concerns that might lead to cancellations and

proactively rescheduling appointments.

Provide feedback to branch managers on customer trends and issues to help improve service delivery

and identify areas for growth.

Assist branch managers with various tasks and projects as needed, demonstrating flexibility and a

willingness to support the team.

Maintain accurate and up-to-date customer records in our CRM system.

Qualifications

Strong customer service skills with a passion for helping others and resolving issues effectively.

Excellent verbal and written communication skills, with the ability to communicate clearly and

professionally.

Exceptional organizational skills and the ability to manage multiple tasks simultaneously, demonstrating

strong time management and prioritization skills.

Solid problem-solving abilities and a knack for finding creative solutions to customer challenges.

A team player mentality with a willingness to collaborate and support colleagues in a fast-paced

environment.

Self-starter with the ability to work autonomously and take initiative.

Adaptability and a willingness to learn new systems and processes.

A positive attitude, strong work ethic, and a desire to contribute to a growing company.

Proficiency in basic computer skills, including data entry and Microsoft Office Suite.

Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but not required (we'll

train you!).

Must be reliable, honest, and able to maintain a high degree of professionalism at all times.

Must pass a background check and credit check due to the handling of customer payments.

What We Offer

Competitive pay ranging from $16 to $22 per hour, based on experience.

Enjoy comprehensive benefits including full medical, dental, and vision coverage, 3 weeks of PTO, 10

company-paid holidays, and your birthday off!

Opportunity to work in a fast-growing company with a strong focus on employee development.

A supportive, team-oriented work environment where your contributions are valued.

The chance to make a real difference in the lives of our customers by helping them create a pest-free

environment.