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Customer Assistant Jobs in Topeka, KS (NOW HIRING)

HAAG INC

Asst. Manager

Topeka, KS · On-site

The primary mission of the assistant manager is to serve the customers and make sure that their needs are met while building a well developed and trained team. Professionalism: We are a Convenience ...

HAAG INC

Asst. Manager

Topeka, KS · On-site

The primary mission of the assistant manager is to serve the customers and make sure that their needs are met while building a well developed and trained team. Professionalism: We are a Convenience ...

HAAG INC

Asst. Manager

Topeka, KS · On-site

The primary mission of the assistant manager is to serve the customers and make sure that their needs are met while building a well developed and trained team. Professionalism: We are a Convenience ...

Dillons

CUSTOMER SVC/CLERK

Topeka, KS

$13.75 - $16.75/hr

G reet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items * A ...

DCC Propane, LLC

Customer Care Representative

Topeka, KS · On-site

$14 - $19/hr

Process payments and maintain customer accounts. * Assist with light collections or handle billing inquiries as assigned. * Strong data entry skills and attention to detail needed. * Must be able to ...

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Customer Assistant information

See Topeka, KS salary details

$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer assistant in Topeka, KS is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $20.82 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are popular job titles related to Customer Assistant jobs in Topeka, KS?

For Customer Assistant jobs in Topeka, KS, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Topeka, KS look for?

The top searched job categories for Customer Assistant jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Customer Assistant jobs?

Cities near Topeka, KS with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Topeka, KS as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,311 per year, or $19.4 per hour.

Asst. Manager

HAAG INC

Topeka, KS • On-site

Full-time

Re-posted 3 days ago

Job description

Assistant Manager Position:

Join a team that will help you make lasting friendships, build your job skills, put you on a path to achieve your goals and fuel your future. Be part of something that will satisfy your hunger to succeed. Come apply with the Haag Oil team today and see why we are the employer of choice!

Reports To
  • Store Manager
  • Area Manager
  • Operations Manager

Summary

The Assistant Manager has the responsibility for assisting the store manager with day-to-day store operations. The Assistant Manager is responsible for managing the store in the Store Manager’s absence. The primary mission of the assistant manager is to serve the customers and make sure that their needs are met while building a well developed and trained team.

Professionalism:  We are a Convenience store.  This means a smaller version of a grocery store to come in and quickly meet the customer’s needs.  We expect you to be in your uniform, clean appearance, and have a positive friendly attitude.  You must lead by example, so your employees know their expectations.    

Essential ResponsibilitiesResponsibilities include the following: (Other duties may be assigned.)Customer Service
  • See that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
  • Promote and monitor quality service among staff through training and by acting as a positive role model.
  • Be personally available to all customers to communicate and identify their needs and address their questions or concerns.
Operations
  • Maintain all merchandising standards, display presentation, signing standards and monitor inventory levels.
  • Maintain a clean and well-organized back room.
  • Stock shelves and maintain current shelf labels.
  • Ensure all shift duties are complete i.e., cashier, clean, mop.
  • Maintain adherence to company mission and all policies and procedures.
  • Follow all company safety and security policies.
  • Ability to process information/merchandise through back office and POS/registers, as well as operate all equipment necessary to run a store.
  • Ability to communicate with team members and customers.
  • Conduct weekly inventory audits.
  • Communicate with the Store Manager daily, including written and verbal communication on all store related matters.
 
     
      PersonnelLeadership and Training
      • Train, develop and communicate with all staff as well as assess performance on a regular basis.
      • Plan and assign daily goals, tasks and assignments. Assure proper completion through follow-up.
      • Represent the company positively with all employees, vendors, and customers.
      • Ensure that each person is contributing to the productivity of the store.
      • Ensure that the store is free of any kind of discrimination or harassment and work to create an atmosphere that is comfortable to all employees and customers.
      • Assist the Store Manager in continually monitoring and evaluating staff performance; participate in the Team Member performance evaluation process.
      • Implement company disciplinary policies when necessary.
      • Assume management responsibilities when the manager is out of the store.
      • Perform additional duties as assigned by the Store Manager.
      • Ability to freely access all areas of the store including selling floor, stock, outside, and register areas.

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