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Customer Assistant Jobs in Terrell, TX (NOW HIRING)

Nova Pacific

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

Customer Support Assistant At Nova Pacific, we are driven by a commitment to clarity, purpose, and connection. As a trusted partner in business development and strategic communication, we help ...

Alphabe Insight Inc

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

Respond to customer inquiries via phone and email in a timely and professional manner. * Assist clients with order processing, account updates, and general support. * Coordinate with internal ...

Alphabe Insight Inc

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

Respond to customer inquiries via phone and email in a timely and professional manner. * Assist clients with order processing, account updates, and general support. * Coordinate with internal ...

QDI Surfaces

Customer Service Representative

Dallas, TX · On-site

$16 - $21.50/hr

Provide accurate information about our products, services, and policies to customers * Assist customers with placing orders, processing returns, and resolving any issues or concerns they may have

Westlake

Representative I-Customer Service

Dallas, TX · On-site

$15.75 - $21.50/hr

Answer inbound customers calls from current customers. * Assist customers by creating tickets to send a service tech to fix an issue with the product. * Resolve customer discrepancies by proactively ...

Hollywood Feed

Assistant Manager, Store

Dallas, TX · On-site

$19.61 - $23/hr

We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today. Job Summary The Assistant Store Manager supports the Store ...

Landmark Theatres

Floor Staff

Dallas, TX

$14/hr

Greet and welcome each customer * Assist with movie/seat selection and answers general questions * Provide friendly and efficient service including answering questions and resolving customer concerns

Southwestern Controls

Be Seen First

Customer Service & Mechanical Support Representative

Dallas, TX · On-site

$50K - $60K/yr

Track orders and proactively communicate updates to customers. * Assist with invoicing and customer account inquiries. Team & Operational Support * Support Territory Managers by assisting with ...

Hollywood Feed

Assistant Manager, Store

Dallas, TX

$19.61 - $23/hr

We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today. Job Summary The Assistant Store Manager supports the Store ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Terrell, TX

Customer Assistant information

See Terrell, TX salary details

$13

$18

$21

How much do customer assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer assistant in Terrell, TX is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $19.47 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are popular job titles related to Customer Assistant jobs in Terrell, TX?

For Customer Assistant jobs in Terrell, TX, the most frequently searched job titles are:

What cities near Terrell, TX are hiring for Customer Assistant jobs?

Cities near Terrell, TX with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Terrell, TX as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,732 per year, or $18.1 per hour.

Customer Support Assistant

Nova Pacific

Dallas, TX • On-site

$52K - $57K/yr

Other

PTO

Posted 9 days ago

Job description

Customer Support Assistant

At Nova Pacific, we are driven by a commitment to clarity, purpose, and connection. As a trusted partner in business development and strategic communication, we help organizations express their vision with precision and impact. Our culture values professionalism, innovation, and collaboration—creating an environment where ideas flourish and results speak for themselves.

Job Description

We are seeking a Customer Support Assistant to join our team in Dallas, TX. The ideal candidate is professional, detail-oriented, and dedicated to providing exceptional service. In this role, you will be the first point of contact for clients, ensuring their inquiries are resolved promptly and their experience reflects our company's high standards. This is an excellent opportunity for someone looking to build a meaningful career in a supportive and dynamic environment.

Responsibilities
  • Respond to customer inquiries via phone and email in a timely and professional manner.
  • Assist clients with order processing, account updates, and general support.
  • Coordinate with internal departments to ensure customer needs are met efficiently.
  • Maintain accurate records of customer interactions and transactions.
  • Identify and escalate issues to the appropriate teams when necessary.
  • Contribute to continuous improvement by providing feedback and suggesting process enhancements.
Qualifications
  • High school diploma or equivalent; associate's or bachelor's degree preferred.
  • Previous experience in customer service, client support, or administrative assistance.
  • Excellent communication and problem-solving skills.
  • Strong attention to detail and organizational abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Additional Information
  • Competitive annual salary ($52,000 – $57,000).
  • Opportunities for career advancement and professional growth.
  • Supportive and collaborative work culture.
  • Comprehensive training and skill development.
  • Paid time off and company-recognized holidays.

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