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Customer Assistant Jobs in O Fallon, IL (NOW HIRING)

Vuori, Inc

Retail Sales Associate

Saint Louis, MO · On-site

$15.50 - $17.50/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Spring Health

Community Care Advocate

Saint Louis, MO

$28 - $34/hr

... customer * Assist in actively linking employees to appropriate mental health treatment options (i.e Spring Health, behavioral health through medical insurance, emergent behavioral health services ...

Spring Health

Community Care Advocate

Saint Louis, MO · On-site

$28 - $34/hr

... customer * Assist in actively linking employees to appropriate mental health treatment options (i.e Spring Health, behavioral health through medical insurance, emergent behavioral health services ...

Spring Health

Community Care Advocate

Saint Louis, MO · On-site

$28 - $34/hr

... customer * Assist in actively linking employees to appropriate mental health treatment options (i.e Spring Health, behavioral health through medical insurance, emergent behavioral health services ...

Certified Power

Customer Service

Bridgeton, MO

$15.25 - $20.75/hr

Communicate with vendors via e-mail, phone and internet. * Assist customers with quoting, order updates, inquiries and troubleshooting. * Maintain current customer information in existing computer ...

CERTIFIED POWER LLC

Customer Service

Bridgeton, MO · On-site

$15.25 - $20.75/hr

Communicate with vendors via e-mail, phone and internet. * Assist customers with quoting, order updates, inquiries and troubleshooting. * Maintain current customer information in existing computer ...

New

Midas

Customer Service Representitve

Florissant, MO · On-site

$14.75 - $20/hr

We are looking for Customer Service Representative to maintain excellent customer relations during the reception and delivery of the vehicles being repaired as well as assist in various functions of ...

Midas

Customer Service Representitve

Florissant, MO · On-site

$14.75 - $20/hr

We are looking for a Customer Service Representative to maintain excellent customer relations during the reception and delivery of the vehicles being repaired as well as assist in various functions ...

Midas

Customer Service Representitve

Black Jack, MO · On-site

$15 - $20.50/hr

We are looking for Customer Service Representative to maintain excellent customer relations during the reception and delivery of the vehicles being repaired as well as assist in various functions of ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in O'Fallon, IL

Customer Assistant information

See O Fallon, IL salary details

$14

$19

$22

How much do customer assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer assistant in O'Fallon, IL is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $20.62 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What job categories do people searching Customer Assistant jobs in O'Fallon, IL look for?

The top searched job categories for Customer Assistant jobs in O'Fallon, IL are:

What cities near O'Fallon, IL are hiring for Customer Assistant jobs?

Cities near O'Fallon, IL with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in O'Fallon, IL as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,956 per year, or $19.2 per hour.

Dierbergs Virtual Management Hiring Event 8/31

Saint Louis, MO

Dierbergs Markets, Inc.
Retail • 1 - 5K employees

7.4

Company rating: 7.4 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

12th of 123 rated grocery stores

People enjoy working here

Good employer

Recommended by students

Learn more about Dierbergs Markets, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

VIRTUAL MANAGEMENT HIRING EVENTBe a part of the Dierbergs Management Team!

Ready to Lead? We're Hiring! If you have a passion for customer service and strong leadership skills, we want to meet you!

Whether you're interested in becoming an Assistant Department Manager, or starting your Dierbergs journey as a Manager Trainee, there's a place for you.

Join us virtually on August 31st and discover what a management career at Dierbergs could mean for you.

WHEN:Monday, August 31st

WHERE: From the comfort of your own device!

HOW: All interviews for this event will be conducted virtually, via phone, with no video included. Interviews will be scheduled from 10am-6pm. Please APPLY and a member of the Dierbergs hiring team will contact eligible applicants to schedule a virtual interview. If you applied on 8/28 or after please note that schedules are filling up and we are doing our best to get back to candidates as soon as possible. Please check email and text for a response before contacting us.

Why Dierbergs is different...
Our culture sets us apart. We're known for being friendly and customer-focused, as well as for treating each other like family.
You'll enjoy the stability of working for an organization with a strong history of financial success and an excellent reputation in the community.
You'll have the opportunity to take ownership and make decisions that will have a genuine impact.
Growth opportunities include advancement to the Department Manager level or into a core management role.

What's in it for you?
Medical, dental and vision...401(k) and pension plans...vacation, personal and sick days - we offer a strong benefits package
Weekly paychecks - yes, we are going to pay you every single week!
Work/life balance and flexible scheduling so you can have a life, too
Associate-only savings, free products, bonus points, sweepstakes and more - being a part of our team has its perks with Dierbergs Rewards!
Training and growth potential to help you reach your career goals with us
Wellness initiatives, Associate appreciation and volunteer opportunities to keep you engaged and involved
Benefits may vary by position and department

Physical Requirements

  • Ability to lift and carry up to 50-65lbs. occasionally and up to 20 lbs. frequently*
  • Ability to push and pull up to 90 lbs. of force occasionally
  • Occasional: Sitting and climbing, frequent standing, walking, bending, kneeling, stooping, squatting, and handling
  • Frequent: Head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, & feel
  • Constant - Stand, handling, & forward reach

*Weight lifting requirements vary by position

Please note: We communicate via text, email and phone. Please ensure you check all forms of communication regarding your application status.

Employment Type: Full Time

What Dierbergs employees say

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Benefits

Hours and flexibility

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