ZipRecruiter

Log In

1

Customer Assistant Jobs in Novato, CA (NOW HIRING)

RH

Assistant Leader, Customer Experience

Corte Madera, CA · On-site +1

$29 - $41/hr

RH is seeking an Assistant Customer Experience Leader who has in-depth knowledge and understanding of contact center operations and procedures. This role is a subject-matter expert who will mentor ...

ITSUGAR LLC

Sales Associate

San Francisco, CA

$19.18 - $19.85/hr

  • Medical

  • Retirement

Follow our customer engagement model IT'SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer. * Assist customers with requests and inquiries. * Ensure the ...

ITSugar LLC

Sales Associate

San Francisco, CA · On-site

$19.18 - $19.85/hr

  • Medical

  • Retirement

Follow our customer engagement model IT'SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer. * Assist customers with requests and inquiries. * Ensure the ...

It'Sugar LLC

Sales Associate

San Francisco, CA · On-site

$19.18 - $19.85/hr

  • Medical

  • Retirement

Follow our customer engagement model IT'SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer. * Assist customers with requests and inquiries. * Ensure the ...

Vuori, Inc

Retail Sales Associate Union Street

San Francisco, CA · On-site

$19.61 - $22.61/hr

  • Medical

  • Retirement

  • PTO

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

New

next page

Showing results 1-20

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Novato, CA

Customer Assistant information

See Novato, CA salary details

$17

$24

$28

How much do customer assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer assistant in Novato, CA is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs

What are popular job titles related to Customer Assistant jobs in Novato, CA?

For Customer Assistant jobs in Novato, CA, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Novato, CA look for?

The top searched job categories for Customer Assistant jobs in Novato, CA are:

What cities near Novato, CA are hiring for Customer Assistant jobs?

Cities near Novato, CA with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Novato, CA as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,290 per year, or $24.2 per hour.

Assistant Designer, Print

Gap, Inc.

San Francisco, CA • On-site

Full-time

Re-posted 11 days ago

Gap rating

6.7

Company rating: 6.7 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

30th of 104 rated fashion retailers

Job description

About the Role
The Assistant Designer, Print supports the creation and execution of print and graphic concepts across Athleta product categories. This role sits within the Design team and partners closely with Concept, Product Development, and Merchandising to help bring seasonal concepts to life. Working under the guidance of the Surface Manager and Design leadership, this role contributes to artwork development, CADs, and technical setup while building foundational skills in the end-to-end print process from concept through commercialization.
This role is ideal for someone who is highly creative, detail-oriented, and eager to learn and grow within a collaborative, fast-paced environment.What You'll Do
  • Support the Surface/Print Design team in the creation and development of original prints and graphics that reflect the Athleta brand and customer
  • Assist in translating seasonal concepts into print and graphic executions across product categories
  • Create and update CADs, repeat layouts, placement graphics, and colorways using Adobe Creative Suite under team direction
  • Partner with Color, Concept and Design teams to support alignment of artwork with seasonal palettes and product direction
  • Assist in preparing artwork packages and files for vendor communication and development
  • Support the review process of strike-offs and samples to help ensure print accuracy, scale, and color consistency
  • Maintain and organize digital whiteboard spaces (e.g., Miro), including seasonal boards, artwork submissions, and development tracking
  • Assist in building and maintaining digital libraries of print, graphic, and inspiration assets to support team access and creative development
  • Color match seasonal color palettes to printers and maintain calibration.
  • Support trend and market research focused on print, pattern, and graphic direction relevant to Athleta's customer
  • Support in-season updates and help track multiple workstreams to meet key milestones
  • Collaborate with cross-functional partners including Product Development, Technical Design, and Production to support on-time delivery
  • Learn and adopt best practices for print development, file setup, and vendor communication through ongoing feedback and mentorship
Who You Are
  • 1-3 years of relevant experience (internships or entry-level roles included) in print, textile, or graphic design
  • Strong creative sensibility with an understanding of print, pattern, and graphic design for apparel
  • Proficiency in Adobe Illustrator and Photoshop
  • Experience or interest in using generative AI tools (e.g., Fal, MidJourney, DALL• E, or similar) as part of the creative process
  • Familiarity with digital collaboration tools such as Miro, with an understanding of how to organize and maintain shared workspaces
  • Basic understanding of print repeats, placement graphics, and color application
  • Strong attention to detail, organization, and time management skills
  • Eagerness to learn, take direction, and grow within a collaborative team environment
  • Ability to manage multiple tasks and adapt in a fast-paced, deadline-driven setting
  • Strong communication skills and a proactive, positive attitude
  • Passion for Athleta's brand, customer, and lifestyle

What Gap employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply