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Customer Assistant Jobs in Maple Grove, MN (NOW HIRING)

Vuori, Inc

Retail Sales Associate

Edina, MN · On-site

$15 - $17.50/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Vuori, Inc

Retail Sales Associate

Edina, MN · On-site

$15 - $17.50/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Maple Grove, MN

Customer Assistant information

See Maple Grove, MN salary details

$15

$21

$25

How much do customer assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer assistant in Maple Grove, MN is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $22.64 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are popular job titles related to Customer Assistant jobs in Maple Grove, MN? For Customer Assistant jobs in Maple Grove, MN, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Maple Grove, MN look for? The top searched job categories for Customer Assistant jobs in Maple Grove, MN are:
What cities near Maple Grove, MN are hiring for Customer Assistant jobs? Cities near Maple Grove, MN with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Maple Grove, MN as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,860 per year, or $21.1 per hour.

Customer Service Representative

Allstate Insurance - Sniezek Group Agency

Rogers, MN • On-site

$45K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

We are seeking a well-rounded customer service team member. Someone who anticipates what is needed next and will go above and beyond to deliver first class service. We would like you to be full-time, but will also consider part-time flexible schedules. We are looking for someone with insurance experiance, or office experience. Are you currently working at an insurance agency, but looking for a better culture? You should apply too.


We provide hands on training along with a team concept of constant support with five other dedicated on our service and review team. Come join us at one of our agencies in Brooklyn Park, Maple Grove or Rogers, MN

The Sniezek Group Agency is the largest Allstate Insurance agency in MN and still growing. Each agency has a small office feel, but we all work together to manage the agency as a whole.


Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Parental Leave

Bonus and Commission Opportunities

Work-Life Balance

Team Lunches and Optional Happy Hours

401k with Company Match

Paid Licensing

Retirement Plan

Holidays Paid and Off

Golf Simulator Access


Responsibilities

Examples of some of your day to day activities may include based your skillset:

  • Build and maintain relationships with our customers and within the community.
  • Work with customers via phone, email, text and in person.
  • Review customer policies for proper coverage and discounts.
  • Assist sales agent team to welcome new customers
  • Assist in managing our online presence along with social media (if that is something you enjoy.)

Requirements
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Great Customer Service Skills and coachable
  • Above average computer skills, typing and navigating the internet.
  • Insurance License - We will help you obtain.