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Customer Assistant Jobs in Kent, WA (NOW HIRING)

Customer Service Rep

Tacoma, WA ยท On-site

$17.25 - $23.25/hr

Under the direction of the Managed Care Manager and Coordinator, they pro-actively contact customers, assist in the development and distribution of promotional material and engage in community ...

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and ...

Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and ...

Sales Associate

Seattle, WA ยท On-site

$21 - $22.50/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and ...

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Customer Assistant information

See Kent, WA salary details

$17

$23

$27

How much do customer assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer assistant in Kent, WA is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $24.95 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What are the most commonly searched types of Customer jobs in Kent, WA? The most popular types of Customer jobs in Kent, WA are:
What are popular job titles related to Customer Assistant jobs in Kent, WA? For Customer Assistant jobs in Kent, WA, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Kent, WA look for? The top searched job categories for Customer Assistant jobs in Kent, WA are:
What cities near Kent, WA are hiring for Customer Assistant jobs? Cities near Kent, WA with the most Customer Assistant job openings:
Infographic showing various Customer Assistant job openings in Kent, WA as of August 2026, with employment types broken down into 74% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,355 per year, or $23.2 per hour.

Customer Experience Program Assistant

GovernmentJobs.com

Redmond, WA โ€ข On-site

Other

Posted 4 days ago


Job description

Customer Experience Program Assistant

The City of Redmond is a thriving, culturally diverse community and home to over 80,000 residents. Redmond is the hub to an array of commerce and industry ranging from technology, aerospace and gaming to biomedical and innovation start-ups. In this role, you will represent the city, and our values of service, integrity, accountability, belonging and stewardship.

Are you proactive, organized, and passionate about customer service? Join our team as a Customer Experience Program Assistant with the Parks and Recreation Department!

In this part-time role, you'll be a vital part of the Customer Experience teamโ€”supporting City Hall operations and assisting with cashiering, onboarding, and various other team functions. You'll also serve as a friendly and knowledgeable first point of contact at the front desk, providing exceptional service to our visitors.

At Redmond Parks and Recreation, our vision is to serve and connect our community through innovative, inclusive, and sustainable experiences. As the Customer Experience Program Assistant, you'll help bring this vision to life by supporting City Hall operations and programs. This is a great opportunity for someone with experience in customer service or administrative roles who is passionate about community service and public engagement.

Hours: This is a supplemental, variable, year-round position, and will work approximately 20 hours per week. Hours may vary based on business need and will most likely be between 7:30am-5:15pm. The position is limited to a maximum of 29 hours per week and no more than 1,040 hours per year.

Locations: Redmond City Hall

  • Provide excellent customer experience in person, on the phone, and through email for multiple lines of City business.
  • Interact daily with the public and City staff.
  • Provide administrative support to Customer Experience programsโ€”cashiering, supplemental onboarding, QAlert
  • Assist with various customer service issues, such as general questions, cashiering, enrollment assistance, etc.
  • Partner with and assist program coordinators to ensure success of the program.
  • Provide recommendations for improvement to Customer Experience programs.
  • Monitor, track, and maintain metrics and analytics relevant to programs.
  • Utilize and maintain computer programs and systems to input, track and communicate program data/details as well as prepare documents and run reports as requested
  • Provide technical assistance to others regarding reporting updates/changes
  • Assist with special programs and events as needed
  • Order supplies and track inventories as requested.
  • Other duties as assigned

Education and Experience:

  • Two years' experience in program or administrative and office support
  • High school diploma or equivalent
  • Or equivalent combination of education, experience and training that provides the required knowledge, skills and abilities

Licenses and Certifications:

  • Valid First Aid & CPR certifications (must be obtained within 6 months of hire)

Other

Approved reasonable accommodation requests will be made to enable individuals with disabilities to perform the essential functions of the job. This class description describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, and skills required of the job.