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Customer Service Rep Jobs in Kent, WA (NOW HIRING)

Adecco

Customer Service Rep

Kent, WA

$18/hr

Adecco is currently assisting a local Customer in their search for a Customer Service Representative in Kent, WA . This is a great opportunity to further your existing customer service and logistics ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

Bosch Group Inc

Customer Service Representative

Fife, WA · On-site

$17.25 - $23.25/hr

Customer Service Representative The CSR plays a critical role in driving revenue and margin growth across residential and light commercial HVAC equipment and supply sales. This position partners ...

Mr Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative Customer Service Representative - Community-Focused Home Services Company We're a locally owned and community-minded home services company serving families and ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want theBESTon our team, is that you!? * Must ...

Retail Management Inc

Customer Service Representative

Kent, WA · On-site

$18 - $24.50/hr

Ernie's Truckstop in Kent is looking for Full time Customer Service Representatives for the following shifts, including weekends: * 6am - 2pm * 11am - 7pm * 2pm - 10pm Full time employees receive PTO ...

Retail Management Inc

Customer Service Representative

Fife, WA · On-site

$17.25 - $23.25/hr

RMI is hiring at our truckstop in Fife for a part-time Customer Service Representative, Monday - Friday, 6pm - 10pm. Applications without previous work history will not be considered. RMI is a retail ...

U-Haul

Customer Service Representative

Tukwila, WA · On-site

$21.63 - $22.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

TalentBridge

Customer Service Representative

Fife, WA · On-site

$18.50/hr

Customer Service Representative Location: Fife, WA (Onsite) Job Type: 06 Months Contract Pay Rate: Up to $18.50/hr Schedule: Tuesday-Saturday, 6:30 AM-3:00 PM Job Overview We are seeking a Customer ...

Mr. Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative - Community-Focused Home Services Company About Us We're a locally owned and community-minded home services company serving families and businesses across northern ...

Mr.Handyman

Customer Service Representative

Bellevue, WA

$18 - $24.50/hr

Customer Service Representative - Community-Focused Home Services Company About Us We're a locally owned and community-minded home services company serving families and businesses across northern ...

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Customer Service Rep information

See Kent, WA salary details

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How much do customer service rep jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service rep in Kent, WA is $20.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.27 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Kent, WA?

The most popular types of Customer Service Rep jobs in Kent, WA are:

What are popular job titles related to Customer Service Rep jobs in Kent, WA?

For Customer Service Rep jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Kent, WA look for?

The top searched job categories for Customer Service Rep jobs in Kent, WA are:

What cities near Kent, WA are hiring for Customer Service Rep jobs?

Cities near Kent, WA with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Kent, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $43,507 per year, or $20.9 per hour.

Customer Service Rep

Adecco

Kent, WA

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Adecco is currently assisting a local Customer in their search for a Customer Service Representative in Kent, WA. This is a great opportunity to further your existing customer service and logistics experience while learning new skills to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and having access to all our Adecco Perks!

Responsibilities for a Customer Service Representative include but are not limited to:

  • Assist customers, business partners, contractors, and drivers via phone and email.

  • Monitor route execution throughout the day to ensure on-time delivery performance.

  • Track truck movements and update route monitoring tools in real time.

  • Investigate delivery exceptions, customer complaints, and service-related issues.

  • Process delivery changes, cancellations, redeliveries, and appointment updates.

  • Support billing validation, operational reporting, and data management activities.

Candidates for Customer Service Representative must meet the following requirements to be considered:

  • High School Diploma or equivalent.

  • Minimum of 1 year of logistics, transportation, dispatching, customer service, or operations experience.

  • Bilingual English/Spanish preferred.

  • Experience in last-mile delivery, transportation, logistics, or dispatch operations.

  • Claims handling or service recovery experience.

  • Experience with Transportation Management Systems (TMS), routing, or dispatch software.

  • Previous call center experience.

What's in this Customer Service Representative position for you?

Pay: $18.00/hr

Shift & Schedule: Monday – Saturday; 6:00 AM - 3:00 PM

 

Weekly paycheck

Dedicated Onboarding Specialist & Recruiter

Access to Adecco’s Aspire Academy with thousands of free upskilling courses

 

This Customer Service Representative position is being recruited for by one of our Centralized Delivery Teams and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities with Adecco in Kent, WA, apply today!


Pay Details: $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.