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Customer Service Rep Jobs in Sumner, WA (NOW HIRING)

Copart, Inc.

Customer Service Representative

Spanaway, WA · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Copart, Inc.

Customer Service Representative

Seattle, WA · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

Mr Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative Customer Service Representative - Community-Focused Home Services Company We're a locally owned and community-minded home services company serving families and ...

U-Haul

Customer service representative

Lakewood, WA · On-site

$17.13 - $19/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Tesla

Customer Service Representative

Bellevue, WA · On-site

$21.28 - $31.92/hr

What to Expect The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Sumner, WA

Customer Service Rep information

See Sumner, WA salary details

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$29

How much do customer service rep jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for customer service rep in Sumner, WA is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How can I make 2000 a week working from home?

A customer service representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience in specialized areas like technical support or sales. Increasing income may also involve developing skills in CRM tools, achieving performance targets, and working for companies that offer competitive pay or bonuses. However, reaching this income level typically requires consistent effort, experience, and sometimes additional certifications.

What does a Customer Service Representative do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

How to make 80000 a year working from home?

A customer service representative can earn $80,000 annually by gaining extensive experience, working for high-paying companies, and handling complex or specialized support roles. Developing strong communication skills, proficiency with customer management tools, and working flexible hours can also increase earning potential, especially with performance-based bonuses or commissions.

What job makes $10,000 a month without a degree?

A customer service representative typically does not earn $10,000 a month without additional experience or specialized skills. High earnings in customer service roles are usually associated with management positions, sales, or working in high-demand industries, often requiring strong communication skills and experience rather than formal degrees.

How does a Customer Service Rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

How do I become a customer service rep?

To become a customer service representative, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with customer service software; some roles may require prior experience or certifications. On-the-job training is common, and strong interpersonal skills are essential for success in this role.
What job categories do people searching Customer Service Rep jobs in Sumner, WA look for? The top searched job categories for Customer Service Rep jobs in Sumner, WA are:
What cities near Sumner, WA are hiring for Customer Service Rep jobs? Cities near Sumner, WA with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Sumner, WA as of June 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $42,195 per year, or $20.3 per hour.
CSR - Customer Service Representative

CSR - Customer Service Representative

Bob Larson Plumbing

Tacoma, WA • On-site

$17.25 - $23.25/hr

Other

Posted 16 days ago

Job description

Customer Service Representative (CSR)

Bob Larson Plumbing is looking for a dependable, detail-oriented Customer Service Representative (CSR) to serve as the first point of contact for our customers. This role is critical to our success, as you'll be the voice of our company, helping customers feel heard, supported, and confident in choosing us. The available position is for Monday - Friday, 11am - 4pm for 25 hours per week, or Monday - Friday, 10am - 4pm for 30 hours per week. This opportunity could grow into a full-time position. Please do NOT apply if this schedule does not work for you.

Our goal is simple: deliver 100% customer satisfaction when booking plumbing service jobs.

What You'll Do

  • Answer inbound calls quickly and professionally
  • Identify customer needs and book service calls effectively
  • Enter accurate customer information and detailed notes into our CRM system
  • Schedule service, sales, installation, and maintenance appointments
  • Follow up with customers regarding appointment updates and availability

What We're Looking For

  • Strong multitasking and organizational skills
  • Comfortable working in a fast-paced, high-call-volume environment
  • Excellent phone presence
  • Self-motivated and able to work independently
  • Team player who collaborates well with different personalities
  • Fluent in English (written and verbal)
  • Familiarity with the Pierce and Thurston counties is a plus

Work Environment & Expectations

  • Business casual attire or company-provided polos
  • Must be punctual and reliable
  • Ability to remain seated and focused throughout the workday
  • Willingness to learn, grow, and improve through training and feedback

Apply