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Customer Service Rep Jobs in Sumner, WA (NOW HIRING)

Bosch Group Inc

Customer Service Representative

Fife, WA · On-site

$17.25 - $23.25/hr

Customer Service Representative The CSR plays a critical role in driving revenue and margin growth across residential and light commercial HVAC equipment and supply sales. This position partners ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

Retail Management Inc

Customer Service Representative

Fife, WA · On-site

$17.25 - $23.25/hr

RMI is hiring at our truckstop in Fife for a part-time Customer Service Representative, Monday - Friday, 6pm - 10pm. Applications without previous work history will not be considered. RMI is a retail ...

U-Haul

Customer Service Representative

Tukwila, WA · On-site

$21.63 - $22.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

TalentBridge

Customer Service Representative

Fife, WA · On-site

$18.50/hr

Customer Service Representative Location: Fife, WA (Onsite) Job Type: 06 Months Contract Pay Rate: Up to $18.50/hr Schedule: Tuesday-Saturday, 6:30 AM-3:00 PM Job Overview We are seeking a Customer ...

Circle K

Customer Service Representative

Yelm, WA · On-site

$17.75 - $24.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Adecco US, Inc.

Customer Service Representative

Fife, WA · On-site

$18 - $18.50/hr

Adecco is currently assisting a local Customer in their search for Customer Service Representative Position in FIFE WA. This is a great opportunity to further your existing skills as a Customer ...

Circle K

Customer Service Representative

Kent, WA · On-site

$18.25 - $25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Sumner, WA

Customer Service Rep information

See Sumner, WA salary details

$10

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$29

How much do customer service rep jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for customer service rep in Sumner, WA is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.55 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What job categories do people searching Customer Service Rep jobs in Sumner, WA look for?

The top searched job categories for Customer Service Rep jobs in Sumner, WA are:

What cities near Sumner, WA are hiring for Customer Service Rep jobs?

Cities near Sumner, WA with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Sumner, WA as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $42,195 per year, or $20.3 per hour.

Customer Service Representative

Acetech Group Corporation

Seattle, WA • On-site

$18.25 - $24.75/hr

Contractor

Re-posted 22 days ago

Job description

 
Greetings!!
 
Hiring Customer Service Representative in Seattle, WA.
 

Customer Service Representative – Office-Based Support (Downtown Seattle)

Position Overview:
We are seeking dependable and resilient Customer Service Representatives to join our team in a high-performance, office-based environment. The ideal candidate will have a solid work history and experience in phone and email support. This is a 100% onsite role in Downtown Seattle with excellent benefits and strong earning potential.

Key Responsibilities:

  • Provide professional and courteous phone and email support to customers.

  • Troubleshoot and resolve customer inquiries and issues efficiently.

  • Maintain accurate records of interactions using internal systems.

  • Deliver consistent, high-quality service while meeting performance goals.

  • Work collaboratively with team members and escalate issues as needed.

  • Handle high-stress interactions with professionalism and resilience.

Qualifications:

  • Minimum 1 year of customer service experience in an office-based phone/email support role.

  • Demonstrated solid and consistent job tenure (minimum 1 year at the most recent job).

  • Must be thick-skinned and able to handle demanding or high-pressure situations.

  • Strong communication and interpersonal skills.

  • Flexibility to work 1st, 2nd, or 3rd shift as part of 24/7 coverage.