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Customer Service Rep Jobs in Kent, WA (NOW HIRING)

Emish Market

Customer Service Representative

Fife, WA · On-site

$20 - $22/hr

We are currently hiring a Customer Service Representative (CSR) to join our front-of-house team. This role is ideal for someone who enjoys working with people, thrives in a fast-paced retail and ...

Circle K

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Kirkland, WA · On-site

$18.25 - $24.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Adecco US, Inc.

Customer Service Representative

Fife, WA · On-site

$18 - $18.50/hr

Adecco is currently assisting a local Customer in their search for Customer Service Representative Position in FIFE WA. This is a great opportunity to further your existing skills as a Customer ...

Circle K

Customer Service Representative

Kent, WA · On-site

$18.25 - $25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Showing results 21-40

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Kent, WA

Customer Service Rep information

See Kent, WA salary details

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How much do customer service rep jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service rep in Kent, WA is $20.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.27 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Kent, WA?

The most popular types of Customer Service Rep jobs in Kent, WA are:

What are popular job titles related to Customer Service Rep jobs in Kent, WA?

For Customer Service Rep jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Kent, WA look for?

The top searched job categories for Customer Service Rep jobs in Kent, WA are:

What cities near Kent, WA are hiring for Customer Service Rep jobs?

Cities near Kent, WA with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Kent, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $43,507 per year, or $20.9 per hour.

Customer Service Representative

Emish Market

Fife, WA • On-site

$20 - $22/hr

Full-time

Medical, PTO

Re-posted 15 days ago

Job description

PLEASE READ BEFORE APPLYING???????? Ukrainian and English language skills are REQUIRED.If you do not speak both languages, please do not apply. Applications without both language skills will be automatically rejected.Emish Market is a Ukrainian grocery store located in Fife, WA, offering a wide selection of imported foods from Ukraine and other European countries. In addition to our full-service grocery store, we operate a busy café, bakery, and meat department. Our store serves a large and diverse customer base daily, and we take pride in creating a welcoming, community-focused environment where customers feel at home.We are currently hiring a Customer Service Representative (CSR) to join our front-of-house team. This role is ideal for someone who enjoys working with people, thrives in a fast-paced retail and café environment, and is passionate about delivering excellent customer service.The Customer Service Representative will be responsible for greeting customers, answering questions about products, assisting with purchases, and ensuring each guest has a positive shopping experience. This position also includes answering incoming phone calls, responding to customer inquiries, and handling concerns in a professional and friendly manner. In addition, you will assist with responding to Google reviews and providing product recommendations for grocery items, bakery goods, and café menu options.Because this role supports both retail and café operations, it requires strong multitasking skills and the ability to stay organized during busy rush hours. Team members are expected to help maintain a clean and organized front-of-house area and support coworkers during peak times.Key ResponsibilitiesGreet and assist customers in a friendly and professional mannerProvide product recommendations across grocery, bakery, and café sectionsAnswer phone calls and respond to customer inquiriesHandle customer concerns and complaints with professionalismRespond to online reviews (Google)Support café and store operations during busy periodsMaintain cleanliness and organization of customer-facing areasSchedule: Wednesday - Sunday, 11:00 AM - 7:30 PMPay: $20-$22 per hourBenefitsWe offer competitive employee benefits including paid sick leave (1 hour per 40 hours worked), partial employer-covered medical insurance (75% for full-time employees), and paid vacation: 1 week after 1 year of employment and 2 weeks after 2 years.RequirementsMinimum 2 years of customer service or retail experienceFluent in English and Ukrainian/Russian (required)Weekend availability is requiredStrong communication and interpersonal skillsAbility to work in a fast-paced grocery store and café environmentAbility to stand for long periods and lift up to 50 lbs