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Customer Assistant Jobs in Kankakee, IL (NOW HIRING)

Customer Service

Frankfort, IL

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

Manage all Data Synchronization programs of all related customer portals. * Assist with Accounts Receivables and Accounts Payables Location: Frankfort, IL Schedule/Shift Details * 8:00 am to 4:30 pm ...

Customer Service Representatives

Campus, IL

$15.50 - $21.25/hr

  • Vision

  • Retirement

... Duties: Assist students and instructors with printing, copying, and audio/video equipment Answer ... Customer Service Representative, II: Requires at least 1 year of related experience. Preferences ...

Customer Service Representatives

Campus, IL · On-site

$15.50 - $21.25/hr

  • Vision

  • Retirement

... Duties: Assist students and instructors with printing, copying, and audio/video equipment Answer ... Customer Service Representative, II: Requires at least 1 year of related experience. Preferences ...

Customer Service Representatives

Campus, IL · On-site

$15.50 - $21.25/hr

  • Vision

  • Retirement

... Duties: Assist students and instructors with printing, copying, and audio/video equipment Answer ... Customer Service Representative, II: Requires at least 1 year of related experience. Preferences ...

... * Assist the FA team in conducting validation tests and root cause analysis, track experimental ... Establish a customer faulty parts database, regularly classify, summarize, and prevent typical ...

... * Assist the FA team in conducting validation tests and root cause analysis, track experimental ... Establish a customer faulty parts database, regularly classify, summarize, and prevent typical ...

Customer Service Associate

Monee, IL · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate

Monee, IL · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Representatives

Campus, IL · On-site

$15.50 - $21.25/hr

  • Retirement

Proficient in selling memberships and member benefits e. Assist customers with calendar, exhibition, program and event questions Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher ...

Customer Service Representatives

Campus, IL · On-site

$15.50 - $21.25/hr

  • Retirement

Proficient in selling memberships and member benefits e. Assist customers with calendar, exhibition, program and event questions Maintains a team player attitude a. Accomplish opening and closing ...

Customer Service Representatives

Campus, IL · On-site

$15.50 - $21.25/hr

  • Retirement

Proficient in selling memberships and member benefits e. Assist customers with calendar, exhibition, program and event questions Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher ...

Customer Service Management

Campus, IL · On-site

$46K - $93K/yr

  • Medical

  • Retirement

Participating and complying with established Quality Assurance policies and assist with routine ... Interact with all others in a professional and customer-friendly manner. Ability to be a supportive ...

Customer Service Representatives

Campus, IL · On-site

$15.50 - $21.25/hr

  • Retirement

Proficient in selling memberships and member benefits e. Assist customers with calendar, exhibition, program and event questions Maintains a team player attitude a. Accomplish opening and closing ...

... Out customers Assist in preparing menu items Assist with all cleaning and restaurant maintenance duties as needed Requirements: Enthusiasm and a willingness to learn Commitment to customer ...

... Out customers Assist in preparing menu items Assist with all cleaning and restaurant maintenance duties as needed Requirements: Enthusiasm and a willingness to learn Commitment to customer ...

Customer Service Associate I

Lowell, IN · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

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Customer Assistant information

See Kankakee, IL salary details

$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer assistant in Kankakee, IL is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $21.25 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What are popular job titles related to Customer Assistant jobs in Kankakee, IL?

For Customer Assistant jobs in Kankakee, IL, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Kankakee, IL look for?

The top searched job categories for Customer Assistant jobs in Kankakee, IL are:

What cities near Kankakee, IL are hiring for Customer Assistant jobs?

Cities near Kankakee, IL with the most Customer Assistant job openings:

Infographic showing various Customer Assistant job openings in Kankakee, IL as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,179 per year, or $19.8 per hour.

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision

Re-posted 25 days ago


Job description

Responsibilities:

Will ensure that all incoming customer sales orders are handled in a timely and accurate manner.

  • Process all incoming customer sales orders to ensure accuracy on quantity, products, weights, and unit cost.
  • Update and maintain all customer information in Sage 100.
  • Process all EDI based customer's transactions
  • Manage all Data Synchronization programs of all related customer portals.
  • Assist with Accounts Receivables and Accounts Payables

Location: Frankfort, IL

Schedule/Shift Details

  • 8:00 am to 4:30 pm Monday - Friday

Qualifications

  • Accounting Software knowledge, preferably Sage 100
  • A/P and A/R knowledge
  • Administrative and Data Entry skills

Why choose Integrity Trade Services?

At ITS, we offer our employees a competitive salary paid weekly and a comprehensive benefits package, including medical, dental, and vision insurance.

Interested? Want to Learn More?

Please complete our online application at www.itsstaffing.com, selecting Tinley Park as your nearest office.

The next step would be for you to come in to finish your application and interview with a Recruiter.

We do walk-in interviews:

  • Between 1pm and 3pm on Mondays
  • Between 9:00 am and 11:00 am   **and   ** 1:00 pm to 3:00 pm Tues, Wed, & Thurs

Please have proper identification with you, as well as a current resume.

Integrity Trade Services

18324 West Creek Drive

Tinley Park, IL 60477

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

About Us

Integrity Trade Services's core philosophy is "Staffing you can trust".

The nucleus of this philosophy consists of an intense focus on safety, honesty, fairness and integrity.  Quite simply, if we wouldn't do a job ourselves, we wouldn't post it.  Fast-growing and well-connected to the industry, we're intent on providing jobs that get you to work quickly, safely, and that compensate you fairly for a job well done.