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Customer Assistant Jobs in Indiana, PA (NOW HIRING)

schwarzpartners

Customer Service Representative

Indiana, PA

$14.50 - $20/hr

Fax or e-mail confirmations and other information to customers. * Assist sales personnel as appropriate and assist in generating supplemental sales. * Additional duties as assigned by management. TRG ...

viLogics

Customer Service Representative (CSR)

Ebensburg, PA · On-site

$13 - $17.75/hr

Customer Service Representative (CSR) - Accounting Department Location: viLogics HQ - Ebensburg,PA ... Identify and resolve discrepancies between contracted services and actual billing . * Assist in ...

Harris

Customer Success Coordinator

Indiana, PA · Remote

$25 - $26.50/hr

You will also assist with reporting as needed (downloading/creating and distributing). NOTE: This ... Provide support to customer success and operations management functions. * Assist customer success ...

Harris

Customer Success Coordinator

Indiana, PA · Remote

$25 - $26.50/hr

You will also assist with reporting as needed (downloading/creating and distributing). NOTE: This ... Provide support to customer success and operations management functions. * Assist customer success ...

parmaroil

Lead Customer Service Associate

Apollo, PA · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Ford City, PA · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Indiana, PA · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Nanty Glo, PA · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Ford City, PA · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Indiana, PA · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Apollo, PA · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Apollo, PA · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Nanty Glo, PA · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

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Showing results 1-20

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Indiana, PA

Customer Assistant information

See Indiana, PA salary details

$13

$18

$22

How much do customer assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer assistant in Indiana, PA is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $20.19 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
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Customer Assistant jobs near you

Customer Service Representative

Indiana, PA

schwarzpartners
See more jobs at schwarzpartnersexternal

$14.50 - $20/hr

Full-time

PTO

Re-posted 7 days ago

Job description

Indiana Box/TRG, an affiliate of Schwarz Partners, currently has exciting opportunities available for Customer Service in Greenfield, IN. The Customer Service Representative is responsible for taking and processing customer orders, addressing all customer inquiries and complaints, and estimate current items/reprice.

Indiana Box/TRG’s mission is to provide value-added solutions to the most demanding customers.


ESSENTIAL JOB FUNCTIONS:

  • Receive customer orders and order changes either directly from customers or from sales representatives and record, process and place orders timely and accurately.
  • Receive and respond to customer complaints and questions and follow-up with appropriate internal personnel as required to improve customer service.
  • Regular and predictable attendance.
  • Maintain customer files.
  • Work with Accounting for account questions or disputes from customers and coordinate accounting credits when necessary.
  • Fax or e-mail confirmations and other information to customers.
  • Assist sales personnel as appropriate and assist in generating supplemental sales.
  • Additional duties as assigned by management.

TRG REQUIRES THE FOLLOWING SKILLS AND ABILITIES:

  • Application knowledge and skill for computer data entry.
  • Application knowledge of products and production processes.
  • Quality standards.
  • Excellent communication skills.
  • Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to add, subtract, multiply, divide in all units of measure.
  • Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
  • Ability to work as part of a team.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form.
  • Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.

REQUIRED EDUCATION & EXPERIENCE:

  • High school diploma or GED.

PREFFERED EDUCATION & EXPERIENCE:

  • Experience working in a manufacturing environment.
  • Computer data-entry experience.
  • Experience in the corrugated box industry.

AS AN INDUSTRY LEADER, TRG OFFERS THE FOLLOWING:

  • Year-round employment for job stability.
  • Paid holidays & vacation time.
  • Unlimited opportunities for growth, training, and career advancement.
  • A respectful, empowering, team-oriented and employee-friendly environment.


Indiana Box/TRG truly values our employees as our greatest asset and we strive to support both you and your family at work and in life.

If you would like to be part of a forward-thinking team with a family feel, culture of excellence, and customer-focused reliability, we want you to be a part of our team!

Apply